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Expansive Gaylord Hotels Re-Open Marking a Positive Return for the Hospitality Industry

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Today marks a significant milestone in the return to business of the U.S. hotel industry, as three sprawling resorts reopen their doors. Ready to welcome back travelers this summer, Gaylord Rockies in Colorado, Gaylord Palms in Florida and Gaylord Opryland in Tennessee join the recently opened Gaylord Texan to offer four hotel and entertainment destinations that provide a multitude of experiences within acres of indoor space as well as outdoor pool play. Diverse summer programming includes family-friendly activities and live entertainment for all ages while socially distanced; the hallmarks of what consumers need from a summer escape in today’s travel environment.

In accordance with Marriott’s “Commitment to Clean” protocols, the resorts will provide enhanced cleaning technology, hospital-grade disinfectants, attendants dedicated to sanitizing frequently throughout the day, new social distancing protocols, and hundreds of new cleaning processes to take care of guests while they enjoy the resorts’ amenities. Additionally, the Gaylord Hotels ownership group, Ryman Hospitality Properties, Inc. selected Vanderbilt University Medical Center, a leader in medical research, as its official wellness advisor. These combined efforts will further support the multi-phased health and sanitation plans, procedures, and employee training.

Frequent guests of Gaylord Hotels also know the brand to have phenomenal convention and meeting space. As the meetings industry focuses on the right way back to business, Gaylord Hotels have taken the opportunity to introduce new processes that will help meeting planners understand and navigate what business gatherings could look like in the months ahead. Each property has 400,000 square feet or more of meeting space, and as events reschedule, the hotels are working with groups to embrace and incorporate new technology such as live streamingand contactless options. Marriott’s Meeting Services App allows meeting planners to request meeting room adjustments like temperature, set up and audio visual services, as well as review billing, and Marriott Bonvoy Members can access Mobile Check-In via the Marriott Bonvoy app. Gaylord Hotels’ new meeting and event protocols include changes to banquet guidelines and meeting space. Banquet food and beverage standard updates include the elimination of self-service buffets and reduced seating at dining tables from 10 persons to six. Meeting space guideline changes include reduced capacity, adding chair space for theater style set ups, and additional sanitization of all meeting room touch points, hard services and chairs.

“The reopening of the Gaylord Hotels marks a key moment for the industry. These remarkable hotels have customized programming for guests, plenty of space and are innovating with technology appropriate for the times,” said Mike Stengel, Senior Vice President of Gaylord Hotels at Marriott International.

Providing “everything in one place” for visitors, Gaylord Hotels are delivering re-imagined summer experiences and amenities to meet the demand of drive-market leisure travelers. Highlights of these summer offerings include:

Gaylord Rockies – Aurora, CO

Visitors will experience a summer escape full of adventure, from a Colorado Explorer Scavenger Hunt where children and adults alike become real-life explorers, to the Grand Lodge featuring a winding walkway, tranquil lake and bubbling rapids. The resort’s water experience, Arapahoe Springs, features indoor and outdoor pools, three waterslides, and a 720-foot long lazy river.

Gaylord Palms – Kissimmee, FL

Guests can relax and soak up the Florida sun at Cypress Springs Water Park featuring a zero-entry swimming pool, multi-level water playground, racing slides, drop slide and FlowRider® surf simulator. In addition to spaced pool seating, guests can rent private cabanas that include shaded seating, flat-screen televisions, refrigerators and snacks. Premium guaranteed pool seating will also be available for purchase.

Gaylord Opryland – Nashville, TN

Visitors of the “Music City” resort will be entertained by live musical performances, fountain and light shows, indoor flatboat rides, garden tours, scavenger hunts, and golf at Gaylord Springs Golf Links. Guests can also book packages that include access into SoundWaves™ Water Attraction, a 4-acre upscale indoor/outdoor resort water attraction featuring a wave pool with 37-foot video screen, double FlowRider® surf stimulator, multi-level play structures, lazy rivers, multiple winding waterslides and adults-only exclusive pools and bars.

Gaylord Texan – Grapevine, TX

Guests can splash into Texas-size fun at Paradise Springs, a 10-acre outdoor pool complex offering a 600-foot long lazy river, 6,000-square-foot family lagoon, multi-level water playground, zip-lining, multiple winding waterslides, and plush private cabanas for rent. Summer activities include canvas painting, morning yoga, live music performances, scavenger hunts and more.

In addition to the family-friendly events and outdoor pools, each of the four reopened Gaylord Hotels provide acres of airy indoor atriums under soaring glass ceilings, kept at a comfortable 72 degrees, where visitors can roam, play, and discover lush gardens and waterfalls – all while supporting social distancing protocols.

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Hotels & Resorts

Hilton Signs Six New Luxury Hotels in Asia Pacific

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Leading global hospitality company Hilton (NYSE: HLT) has announced six landmark signings in Asia Pacific (APAC) across its portfolio of luxury brands – Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and LXR Hotels & Resorts – in the year to date, a mark of growing optimism in luxury travel across the region.

With the signing of Waldorf Astoria Xi’an, Waldorf Astoria Shanghai Qiantan, Waldorf Astoria Kuala Lumpur, Waldorf Astoria Sydney, Conrad Nagoya and an LXR Hotels & Resorts property in Bali, Hilton’s pipeline of luxury hotels in the region increases to 20. When these hotels open in the coming years, travellers will enjoy an exquisite portfolio of more than 50 luxury hotels across Asia Pacific.

With a growing middle class, increased consumer spending and an underserved lodging market, Asia Pacific presents a US$10 trillion consumption growth opportunity over the next decade.

Alan Watts, president, Asia Pacific, Hilton said, “Hilton is Asia Pacific’s fastest growing hospitality company, and that signals the confidence that owners and developers have in our ability to capture growing demand and deliver strong returns in APAC’s most sought-after destinations. We share the optimism that owners and developers have about the future of luxury travel and appreciate the importance they place on partners and brands that will optimize their yield. As we continue to pursue quality organic growth and enhance our network effect, we too stay focused on prioritizing the right partnerships to deploy the right brands in the right locations.”

Post-pandemic recovery has prompted increasing owner and developer interest in hospitality real estate, as the APAC hotel investment volume in 2021 grew 46% year-on-year to exceed US$12 billion, and investors focused on acquiring luxury or resort assets. The luxury travel segment is also expected to burgeon as 42% of APAC consumers who intend to take an international trip seek out luxury experiences.

“These signings mark an incredible moment for our luxury brand portfolio as we expand Waldorf Astoria, Conrad, and LXR throughout five countries in the region, offering even more opportunities for travelers to immerse in our authentic approach,” said Dino Michael, senior vice president & global category head, Luxury Brands, Hilton. “From Waldorf Astoria’s intuitive service, to Conrad’s bold design and LXR’s culturally immersive experiences, the hotels continue to showcase innovation and deliver on what guests are looking for in their stay. This expansion reinforces the appeal of the brands globally, and is a true testament to the team members who bring luxury to life.”

Hilton’s latest signings mark a further closing of key city gaps as its award-winning luxury brands debut or expand in key travel destinations such as Japan, Australia, Malaysia, Indonesia and China.

China in particular holds great potential in shaping the future of luxury travel as it is home to the world’s largest consumer economy and is set to become the largest luxury goods market by 2025. Travel demand is also shifting as the country’s new generation of young and discerning travelers seeks higher levels of personalization, wellbeing, sustainability and quality in their luxury travel experience. 

The signings of Waldorf Astoria in Xi’an and Shanghai Qiantan put the brand on track to double its portfolio in China and offer its unrivalled luxury in eight world-class hotels. When open, Waldorf Astoria Xi’an will be one of the tallest buildings in this ancient capital of the 13 Dynasties. Designed by the famed design firm, Yabu Pushelberg, the hotel will draw inspiration from the city’s rich millennia-old culture and integrate oriental elegance into modern design. Waldorf Astoria Shanghai Qiantan will mark the city’s second Waldorf Astoria hotel. Located in Shanghai’s brand-new CBD – the New Bund area – the hotel will boast panoramic views of the Huangpu River and immerse guests in the tranquility and glamour of China’s commercial capital. 

Today, there are more than a dozen Conrad hotels operating in China. When the other nine hotels in the country’s pipeline open – including Conrad Shenzhen and Conrad Chongqing next year – guests will be able to enjoy the discreet yet sophisticated luxury that the brand is known for in more than 20 destinations.

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Hotels & Resorts

Four Seasons Hotel New York Downtown Celebrates New York Fashion Week with Acts of Love

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Four Seasons Hotel New York Downtown, the award-winning luxury lifestyle hotel located in the heart of TriBeCA, is launching Acts of Love – three dedicated moments for guests and locals to engage during Fashion Week. From Friday, September 9 through Thursday, September 14, 2022, the Hotel lobby will be transformed into a vibrant and whimsical escape.

Three Acts of Love will take over the lobby of Four Seasons Hotel New York Downtown:

  • Love is the Scent of Fresh Blooms: Famed artistic director and celebrity floral designer Jeff Leathamwill curate five dazzling floral arrangements that will flow throughout the lobby. Leatham’s bold and colourful vision will unfold through cascading designs that will transform the lobby into THE Instagram spot to visit during Fashion Week. Guests can also pick the perfect flower to take home from the Four Seasons flower cart.
  • Love is a Letter from the Heart: Guests can immerse themselves in the lost art of letter writing at the bespoke Letters of Love postcard experience in collaboration with fashion designer Christian Siriano, who created custom-designed postcards exclusively for Four Seasons.
  • Love is Sweet: After dropping the postcard in the heritage mailbox, guests can enjoy a sweet treat from the specialty gelato cart.

The Spa at Four Seasons Hotel New York Downtown is ready to pamper and treat Fashion Week guests who need a respite from the busy week with Acts of Love that focus on self-care and wellness.

Guests can book an appointment to experience NextHealth’s IV Therapy during a special pop up at The Spa. Four IV treatments will be available including:

  • Glamour IV to enhance the skin’s overall glow from the inside out with revitalizing and collagen-boosting ingredients such as vitamin C, L-Lysine, and biotin that will leave skin looking supple and hair feeling hydrated.
  • Super Immune IV to supercharge the immune system with a potent combination of vitamin C, magnesium, vitamin B5, antivirals, and other essential vitamins and minerals for boosted bodily defences.
  • Energy Plus to fuel and enhance mental and physical vitality with energy-boosting ingredients such as L-Carnitine, vitamin B12, and potent amino acids.
  • Detox to encourage the elimination of toxins and harmful substances with powerful ingredients such as lysine, taurine, and antioxidants for a fully refreshed feeling.

The Spa is launching new skincare products and services with Augustinus Bader, the science-backed and award-winning luxury skincare brand best known for The Method Facial. The Method uses Augustinus Bader’s groundbreaking technology to create a one-of-a-kind, highly sophisticated facial experience. The facial promotes a sequence of personalized regenerative processes for skin hydration, firmness, evenness, and protection against environmental aggressors.

Four Seasons Hotel New York Downtown is the official hotel partner for Vogue’s inaugural Vogue World Fashion Experience. Fashion Week guests will receive a special welcome amenity created by Executive Chef Maria Tampakis and three expert Four Seasons executive pastry chefs including: Rhonda Ashton, Four Seasons Jackson Hole; Eddy Dhenin, Four Seasons Minneapolis; and Rob Differ, Four Seasons One Dalton Street, Boston.

The Acts of Love experience will be open to guests and locals during the following times:

  • Friday, September 9: 4:00– 8:00 pm
  • Saturday, September 10: 1:00– 4:00 pm
  • Sunday, September 11: 4:00– 8:00 pm
  • Monday, September 12: 8:30 am – 12:30 pm
  • Tuesday, September 13: 4:00– 8:00 pm
  • Wednesday, September 14: 4:00– 8:00 pm
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Hilton Dubai Palm Jumeirah Opens on Palm West Beach

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Hilton celebrates the opening of Hilton Dubai Palm Jumeirah. Located on the popular Palm West Beach, the hotel is the perfect escape for couples, families, friends and solo travelers looking to enjoy sunset views, a temperature-controlled pool, event spaces, a tranquil spa and more. Featuring 608 guest rooms and suites along with ten enticing culinary concepts, it is poised to become one of the top leisure and events destinations in Dubai. 

“Hilton Dubai Palm Jumeirah opens as an iconic addition to the world-famous palm shaped island and promises guests an exceptional beachfront resort experience as well as outstanding dining options,” said Jochem-Jan Sleiffer, president, Middle East, Africa and Türkiye, Hilton. “We are delighted to bring our flagship Hilton Hotels & Resorts brand to this prominent location on the Palm Jumeirah, adding to the choices Hilton offers for an incredible stay in Dubai, the world’s leading visitor destination.”   

The hotel is home to several new dining concepts unique to the property including Zing Beach Bar which offers refreshing craft drinks and a wide selection of light bites at the water’s edge, and the cool, calm and connected SocialBee which features a delightful menu designed around locally-sourced honey. Mowsem, the hotel’s all-day dining destination, serves an exciting array of global cuisine, whilst Australian Jones the Grocer, located on the beach and already a favourite among residents, is the perfect breakfast spot for fresh and delicious artisan food.

Launching later this year, Factory by McGettigan’s will become the ultimate neighbourhood hangout with its Irish charm, delicious artful drinks, sharing plates, and an ever-changing line up of live entertainment.

CLAW BBQ will dial up the Southern hospitality with mouthwatering must-have grills, seafood, shakes and retro arcade games in a fun and vibrant setting.

Also opening later this year, Barfly by Buddha Bar will be located on the 13th floor of the property, offering sunset views of the sea, Bluewaters Island, the glittering Dubai Marina skyline and the Palm Jumeirah. This restaurant, bar and lounge will boast an exquisite dining and drinking experience, set to a soundtrack of uplifting music mixed by talented DJs.

The renowned Trader Vic’s and Tahitian Village will launch just as the good weather returns and will serve up simmering plates of island-style cuisine alongside delicious and popular Mai Tais.

Aside from the culinary experiences, the property offers one of the longest pools in Dubai, a state-of-the-art fitness centre and the award-winning eforea Spa that provides comprehensive relaxation experiences, eight well-appointed treatment rooms, a dedicated spa suite and a Moroccan Hammam for individuals and groups. For young guests, the Pirates Kids Club has an indoor and outdoor area, and a dedicated kid’s pool. The hotel will also feature a pristine private beach with breathtaking city views, daybeds and a range of watersports activities. 

Additionally, the property has several meeting and event spaces designed for all occasions, including the outdoor Ocean Terrace that can cater for up to 800 people – perfect for weddings and large events.

Leonard Gooz, global brand head, Hilton Hotels & Resorts said, “Across the world, Hilton Hotels & Resorts properties are located in sought-after destinations for guests who know that where they stay matters – and Hilton Dubai Palm Jumeirah is no exception. With its prime location on the spectacular Palm Jumeirah, the hotel provides guests with the ultimate vacation where they can enjoy beachside living, Hilton’s world-renowned hospitality and a memorable stay.” 

Hilton Hotels & Resorts marks its continued global growth by reaching its 600th property with the recent openings of Hilton Dubai Palm Jumeirah and Hilton Hiroshima. As Hilton’s flagship brand, Hilton Hotels & Resorts continue to offer exceptional stay experiences to guests for over a century at hotels located in the most sought-after destinations around the world. In addition to the latest milestone openings, the brand recently grew its all-inclusive footprint with the opening of Hilton Tulum Riviera Maya All-Inclusive Resort and Hilton Cancun, an All-Inclusive Resort. Hilton Hotels & Resorts also debuted the largest hotel in Asia Pacific with the opening of Hilton Singapore Orchard and made its highly anticipated entry in the Maldives with Hilton Maldives Amingiri Resort & Spa

Hilton Dubai Palm Jumeirah joins 33 other Hilton properties operating in the UAE. The hotel is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 18 distinct hotel brands. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors mobile app. Book direct at Hilton.com, through the Hilton Honors app or through other official Hilton channels for more perks and a price match guarantee. Hilton Honors members can redeem Points using the Points Explorer tool. 

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