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Evaluation model of the performance of the higher education system in developing countries

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Organisational learning

Is governance a method for a good coordination, rather efficient in a structure already preconceived to receive a learning model? One discusses issues more imaginary than realistic in a country in which the idea is already utopian, while knowing that a good governance translated by organisational learning requires a certain pre-established configuration, in other words a knowledge concept with compatible resources and power. According to Bonnet (Bonnet , 2010) and Henri Savall Henri Savall (1978), « the economic and social performance of an organisation depends on the quality of the interaction of the structures of the organisation and of the behaviour of the men who act in the organisation». Our main theoretical setting is the socio-economic theory of management as presented by Savall and Zardet in 1992. The socio-economic theory rests on conflict-cooperation concepts used by sociologists and by the French economist Perroux. It puts into question the implicit hypothesis of neo-classic theories according to which the economic actors are obedient and the scientific observation is erroneous.«Organizational learning is important for all companies, as the creation, retention and transfer of knowledge within the organization will strengthen the organization as a whole.The importance of organizational learning is shown by the various benefits that occur in organizations that develop a learning culture: 1 Increased employee job satisfaction, 2 Lower turnover rates, 3 Increased productivity, profits and efficiency, 4 Developing leaders at all levels and 5 Enhanced adaptability throughout the organization».[1]

A broad literature review has been carried out so as to better understand the theories that apply more specifically to our problem. Experimentation aims to show that there is a need for organisational learning as defined by Argyris to favour individual learning. There is therefore a need, as regards action-research, to activate the concerned stakeholders so that they cooperate more in the undertaking of an educational system.

When a citizen is educated, trained and informed, a civic behaviour becomes a reference for him. It can produce good governance thanks to his modest participation in democratic life, while establishing an inventory of the mechanisms required for good stewardship. (Paquet, 2001)

Organisational learning has become today a major problem, whether in the private or public sector, and often in developing countries. Very few persons are conscious of learning and of what this implies individually or collectively.

We have put the accent on different authors who have their own individual definition, but in general terms learning is a realization and a collection of new knowledge according to (C. Argyris), in other words to learn from our mistakes, whatever our level.

Experience shows that developing countries are not conscious of their past mistakes, mainly in public structures, nor of possible improvements of the activity and the organisation at present. No doubt, they lack foresight. For Chris Argyris, individuals, the group or the organisation are a result of action. According to Argyris and Schön (1978), one needs a process through which the members of an organisation detect ‘errors’ and correct them, while changing the action theory.

According to Dodgson (1993), the process through which corporations and organisations build, develop and organize their knowledge, according to their actions and their cultural characteristics, is very difficult to apply in an uncertain and unstable environment due to a lack of sustainable strategy by the actors of the different stakeholders so as to meet the needs of the ecosystem. When this world is molded in its economy and its technology, one talks of globalisation, but this rhetoric of globalisation really puts the accent on the gap in interference by countries in the various areas of social sciences. It also brings its own contribution to our understanding of the complex range of strengths which reshape the world order (Held, 2000).

Managerial pathologies, which worsen from year to year, are considered, prior to becoming serious, as a problem. Their dangerousness is examined in the light of the complexity of their situation. (M. Crozier, 1989).

Socioeconomic theory of organisations

Thanks to the work of Professor Henri Savall in 1973, socioeconomic analysis rests on two important hypotheses, which allow this research project to undertake an in-depth analysis. «The first experimental research of ISEOR on the hidden costs related to quality go back to 1976 and they were followed by very numerous other deep projects relating to quality in industrial corporations, profitable service companies and organisations of public service.»[2]

The first step is human development, the main factor of corporate efficiency, in the short, medium and long term. The second is independent of their business area and of the size of the organisation and the corporation, which must face social, economic and financial losses, resulting from interactions between leaders and structures which create dysfunctions. Cause of hidden costs and performance, they are often difficult to identify by the organisation, the personnel and/or the corporate leaders. These two elements have led Professor Henri Savall to consider that «the social and economic performance of an organisation depends on the quality of the interaction of the structures and of the organisation and of human behaviour who act inside this organisation.»

According to the socioeconomic theory of Savall and Zardet, 1987, the corporation is a complex whole made up of five types of work structures interacting with five types of human behaviour.(Savall, 2015).

The general model of socioeconomic theory is schematized with the help of a clover

Source:http://theses.univ-lyon2.fr

« The five types of structures (physical, technological, organisational, demographic and mental) are supposedly relatively stable and permanent.

The five behaviours (individuals, group activity, categorical, affinity groups and collective groups) are characterised by their conjectural nature and their relative instability. Dysfunctionality is classified in six families: work conditions, work organisation, communication-coordination-consultation, time management, integrated training and application of strategy.»[3]

All corporations and organisations, and more particularly public administrations, are increasingly affected by this problem, in other words by hidden costs which often lead to difficulties «From 1973 to 1977, socioeconomic analysis was centered on research methodology to identify and evaluate the hidden costs of dysfunctions.  These costs are called ‘hidden costs’, in opposition to visible costs, inasmuch as they are spread, without specific denomination, without a surveillance system, and because they do not appear in the classic information systems of corporations (budgets, general accounting, etc). They are grouped in five indicators: absenteeism, work accidents, personnel rotation, quality defects of products and direct productivity gaps and in five components: overpay, overtime, overconsumption, non-production and non-realization of potential.»[4]

This hypothesis has been confirmed and validated by the research undertaken by ISEOR. They have also put forward the idea that corporations and organisations not only have hidden costs, but also hidden performance, which do not allow us, for these types of structures, to forecast certain eventualities which could have an impact on their financial activities, on the development of finance, on the development of performance, of competition and/or the services supplied by public administration. «On the basis of this fundamental hypothesis, the ISEOR team studies and elaborates concepts and tools which aim to improve the functioning as well as the level of economic and social performance of corporations and organisations.»[5]

In our research, we will analyse hidden costs, as well as performance based on the socioeconomic theory of organisations. Let us just note that according to the theory all corporations and organisations need a new managerial approach. In fact, according to the complexity of the market and the needs of services, all the structures, public and private, identify hidden costs and attempt to reduce permanent costs which often create problems. On top of the hidden costs, there is often a lack of a long-term vision of development, as per Fayol, considered as the father of specialized management in corporate administration. According to him, the administrative organisation of work (AOW) means to forecast, organise, order, coordinate and control (FOOCC), which would allow every corporation and organisation to position itself in its activities according to its very specific situation.

Theory of education

Today’s organisation of education is a major concern both with regard to its structure and to its quality. Each country, each region, each continent, and more particularly each institution, seeks the best way to reach its qualitative and quantitative objectives as well as a maximum of financial rewards. Certain countries are faced with difficulties in their organisation and in providing access to education for its citizens. Other countries face difficulties in putting in place an educational method able to offer their citizens the best access to employment. In the light of our area of research, it concerns not only the opening of the employment market to future graduates, but rather of the organisation and accessibility of education. Our research studies the different aspects relating to the accessibility and to the organisation of distance higher education.

These last two decades, the entire planet has witnessed a strong growth on the market of distance higher education (DHE). In fact, the needs are not identical for the different actors on the planet. In the developing countries, DHE is not an option but rather a need and an emergency to save a population to which all rights are denied.

Researchers have become increasingly interested in experiments in the field of distance education. The problem, is that they concentrate more on the programme than on theories or controlled experiments. It has allowed the conception of new products for DHE, rather than to the evaluation and experimentation of field programmes so as to better apprehend the accessibility modes as well as the adequate configuration adapted to every specific case. This problem, education in its different forms, has become a concern for national development (Philippe Dessus, 1997).

The work of Yves Bertrand « Théories contemporaines de l’éducation » states that “we live in a period in which the directions to be given to education come from all sides”. Everyone questions the nature of educational changes. Which educational changes one should choose? Starting from this consideration, we continue this questioning by asking ourselves which theories to choose to render education in the world more efficient.»[6]This question of choice is primordial if one wishes to answer the relevant problem, while taking into account the necessary resources, such as time, for change requires time. So as to select the correct theory, or to create a model, one must take into account human capital, the financial resources as well as the environment of change.

Technological theories

The work of Yves Bertrand stresses technologies, and of course this element is essential to ease communication between lecturers, students and all the other parties. This situation exists only in a very limited number of developing countries. The absence of such a development complicates even more the situation for distance learning.

The theory of technology not only eases communication, but also allows the easy use of digital documents and interactivity between the various interest groups. Internet also allows us to use various technological sources, whether with regard to software or to any other technology. Simultaneously, it is a problem for many countries and persons who are not involved in technologies, due a lack of means, and this is particularly true for developing countries.

Results:

Our result shows that the true problem in developing countries, are summarized in four great elements as shown below, in other words, governance, technology, environment, culture and finance. This is shown in more detail in our table.

Conclusion:

Governance and organisational learning are key words, whatever the type of organisation, to avoid hidden costs which impact performance of production. Very often, in developing countries, public institutions are not conscious of past mistakes, which impact present actions. When they encounter financial difficulties, they look at their balance sheet to identify how to reduce certain costs. It is no doubt important to master costs, but above all it is essential to analyse dysfunctionalities or hidden costs that are a threat to organisations or corporations. We have identified that the real problems of educational institutions in the less advanced countries, with regard to higher education, are its organisation, in other words governance, cultural resistance, the lack of technical competence, or the lack of mastery in the use of technologies, as well as financial challenges: they are unable to master their budget, for which they depend on external financial support, such as the World Bank, international organisations or foreign donors.


[1]https://www.valamis.com/hub/organizational-learning

[2]Henri Savall et Véronique Zardet 5e édition, economica , p. 17.

[3] http://theses.univ-lyon2.fr/documents/getpart.php?id=lyon2.2002.moulette_p&part=63669#Noteftn181

[4] http://theses.univ-lyon2.fr/documents/getpart.php?id=lyon2.2002.moulette_p&part=63669#Noteftn181

[5] http://theses.univ-lyon2.fr/documents/getpart.php?id=lyon2.2002.moulette_p&part=63669#Noteftn181

[6] http://dipoueducation.over-blog.com/2014/01/introduction-yves-bertrand-dans-son-ouvrage-th%C3%A9ories-contemporaines-de-l%E2%80%99%C3%A9ducation-constate-que-%C2%AB-nous-vivons-une-p-2

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New Social Compact

An Analysis on Marshall McLuhan’s concepts

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Marshall McLuhan is an important scholar who has made major contributions to communication discipline through introducing new concepts like “global village” and “medium is the message”. It can be said that ideas of McLuhan can be applied to new technologies and social media discussions today.

McLuhan introduced the idea of “medium is the message” in his book called Medium is the Message that was published in 1967. According to McLuhan, what is said by the message is not very significant. The media actors which can be regarded as the medium hold a more major influence on the masses than the message it presents.

The medium (or media in other terms) does not only have the role of being the carrier of the message but it is also the message that shapes people’s views and perceptions (McLuhan, 1967). McLuhan, based on the idea of “medium is the message” gave examples to support his claim in his book Understanding Media: The Extensions of Man published in 1964. According to McLuhan, the content of any medium is always another medium. For instance, the content of writing is speech; the written word is the content of print; and print can be seen as the content of the telegraph (McLuhan, 1964).

Another important concept coined by McLuhan is “global village”. This concept was introduced in the 1960s to say that mass media will spread all over the world and make the world become a global village (McLuhan, 1962). According to McLuhan, the electronic interdependence of today’s world produces a world in the sense of “global village”. The global village has been created by the instant electronic information movement according to McLuhan.

McLuhan believed in the usefulness of communication technologies. One of the most important emphases McLuhan made was about drawing attention with his findings about the global communication revolution. According to McLuhan, TV has been a critical invention that ensures that nothing remains a secret, and that eliminates privacy, and he believed that the change of societies is possible with the development of communication tools in various forms. McLuhan made one of the most important predictions of the 20th century. This was  the Internet.

In contemporary world, social media is used by millions of user all over the world. New technologies have turned the world into a “global village” Although McLuhan said almost 60 years ago, his ideas about media (medium is the message) and the “global village” concept are still relevant today.

References

  • McLuhan, M. (1962), The Gutenberg Galaxy: The making of typographic man.   London: Routledge.
  • McLuhan M. (1964), Understanding Media: The Extensions of Man by Marshall McLuhan, McGraw Hill
  • McLuhan, M. (1967). The Medium is the Massage: An Inventory of Effects.  London: Penguin Press.

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New Social Compact

Leaving no one behind with Fiqh for person with disability

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As I watch the new Netflix documentary, Crip Camp: A Disability Revolution produced by former President Barrack Obama and Michelle Obama, I realize thatthere is an urgent need for grassroot activism to support disability religious rights to pave the way towards greater equality. The movie highlights disabled summer campers who fight for the realization disability rights in 1970s, at the time when they were largely ignored by the state.

And does Indonesia need A Disability Revolution?

According to a study by Monash University, it is estimated that the disability prevalence rate in Indonesia is between 4% and 11%. There are several causes of disability, ranging from malnutrition, diseases, ageing population, natural disaster, and accident. Unfortunately, due to social stigma in the society against people with disability, the disability statistical figures may be underreported.

The Indonesian government has been actively involved in international convention by ratifying United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) in 2007 and issued the law no. 8 of 2016 on rights of persons with disabilities to comply with human rights standards. But, at the same time the law faces some stagnate situation regarding improved well-beings of people with disabilities because disability prejudices are still at the heart of this tension. 

For example, disabled children are less likely to attend formal education because of lacking inclusive schools. In public places, ramps and accessible information are not easily available. Zooming into the workforce, Indonesian 2010 census reported that only 26,4% people with severe disabilities were employed in formal sectors. This resulted in high rate of self-employment among people with severe disabilities. Many people with mental disability, such as bipolar disorder, have to conceal their condition for the fear of losing jobs.

A research found that discriminations against people with disabilities in developing countries, including Indonesia, caused a loss of up to 7% of Gross Domestic Product(imagine : what if a genius with severe disability like the late Professor Stephen Hawking had never been employed at university?).

Women with disabilities even suffered more from double prejudices, by their gender and their disabilities. What makes thing more difficult for disabled citizens is that, despite of some disabilities laws and ministerial decrees, they were poorly enforced. This explains the urgency of ending this discrimination from a social-economic developmental perspective.

As the largest Muslim majority country in the world, Fiqh (Islamic jurisdiction) for person with disability remains important to safeguard equal religious rights. As a non-disabled Muslim woman, being able to perform Islamic prayer (shalat) properly help me increase my mental wellbeing during this unprecedented time.

Unfortunately, there are still some Muslims who believe that disabilities are by-products of witchcrafts (sihr) or demons (syaitan) which can be healed only by involving spirits and enchanting some quranic verses. Further, in Islamic law per se, there is no specific term which can encompass all disabilities.

“Fiqh for person with disability is very important because the society has yet to accommodate special needs for people with disabilities in performing religious rituals. For example, how does Islam regulate the wudlu(ablution) taken by a man/woman without arms? Considering that Islamic law obligates that someone must wash one’s arm up to elbow during wudlu. And will the wheelchair be considered as najis(impure) inside the mosque?” said Mr. Bahrul Fuad, a disabled person and board member of AIDRAN (Australia-Indonesia Disability Research and Advocacy Network).

Mr. Ahmad Ma’ruf, the Disability Program Team Leader of Muhammadiyah, the second largest and most influential Islamic organization in Indonesia after Nadlatul Ulama (NU), even posed critical questions:“What if persons with hearing impairment wish to get married and say ijabqabul (Islamic marriage vows), will they use sign language? Because religious court has yet to regulate the sign language issue. And who has the authority to validate the sign language as “legally correct” in Islamic marriage?  What if a man with wheelchair wishes to be an imam (leader of a congregational prayer)? Is he allowed to do that, given the fact that many people still interpret explicitly the regulation that makmum (member of a congregational prayer) must follow movements of imam? What if there is no accessible ablution facility in a mosque? Should a person with disability performs tayamum (dried ablution)?”

To address this issue, NUand Muhammadiyah issued Fiqh for person with disability and raise awareness of the public concerning equality for disabled communities. NU even collaborated with the Ministry of Religious Affairs to disseminate the Fiqhto mosques nationwide.

Fiqh for person with disability will fulfil civil rights of disabled community comprehensively, ranging from ubudiyah(religious rituals),muamalah(interpersonal relation), to sahusiah(public policy). This Fiqh will also protect rights of disabled women, as the most marginalized group.

To ensure the smooth implementation of the Fiqh, the government, civil societies, disabled people organizations, religious leaders, and experts of Islamic law should collaborate for accountable monitoring and evaluation. Regular capacity buildings for judges, teachers, and village officials should also be organized.

Finally, political buy-in through Perda(regional regulation)and guidelines should be issued to strengthen government officials’ commitment to enforce the Fiqh. For example, the Special Province of Aceh under Syariah law have regularly issued qanun(regional regulations subjected to Islamic stipulations).

Historically speaking, during the Umayyad Caliph era in the 700s, the Caliph Al-Waleed ibn ‘Abdul Malik accommodated health treatment needs for his population with disabilities through the provision of health care clinics within all his jurisdictional provinces. This idea was emulated by Caliph Umar Bin Abdul Aziz who hired support services workers for people with disabilities. This initiative resulted in social and legal impacts worldwide, in which a broad array of laws on disabilities were enacted.

In making public policy for citizens with disabilities, the government of Indonesia should not paint disabilities situation with a broad brush. Rather, Fiqhfor persons with disabilities must be taken into consideration seriously. Otherwise, there will be far-reaching consequences on well-beings of people with disabilities in the long run.

This Fiqhis a beacon of hope for future generations, to leave no one behind.

As put forward by a member of Crip Camp: “If you don’t demand what you believe for yourself, you’re not gonna get it”.

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New Social Compact

Good Parenting Reduces the Divorce Rate

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Divorce is a very stressful event. Apart from having a bad impact on children, divorce has a major impact on the survival of the husband and wife who experience it. Divorced couples visit psychiatric clinics and hospitals more than couples from intact families. Divorced couples experience anxiety, depression, feelings of anger, feelings of incompetence, rejection, and loneliness.

In Indonesia, the divorce rate from year to year shows an increasing trend. The Ministry of Religious Affairs of the Republic of Indonesia reports that since 2015 until now there has been an increase in the divorce rate. In 2015 there were 394,246 cases, in 2016 it increased to 401,717 cases, then in 2017 it increased to 415,510 cases, as well as in 2018 it continued to increase to 444,358 cases, and by 2020, per August the number had reached 306,688 cases.

               The increase in the divorce rate from year to year has serious consequences in families. Conflict during the process of parental divorce and separation has a negative impact on the physical and psychological well-being of all family members. Quite a number of research results show that divorce has a negative effect on all family members, especially children. The results of Amato’s research in 2011 with a meta-analysis approach to 67 study results showed that children from divorced families had lower academic achievement, behavior, psychological adjustment, self-concept and social relations than children from intact families.

               Based on In the author’s empirical observation, the ending of marital status for a particular family also brings several social impacts, for example: narrowing social networks which results in a lack of social support, causes negative life experiences and psychological suffering, and causes economic hardship for women.

Thus rather than that, a marriage which basically originates from an agreement between two parties, so if there is a divorce, it is certain that both parties will suffer losses. Even children from marriages who divorce will share such losses. Then, what factors cause divorce? In my opinion, the substantial cause of divorce is the parenting concept of a married couple.

Good Parenting

               Parenting, generally known by the public as a pattern of parenting parents towards their children. This assumption is not completely wrong, but it must be straightened out that parenting is an ideal household conceptualization. Of course, you have to move from a husband and wife long before you have children. A husband and wife have had to discuss it long ago so that in various desired manifestations it can be carried out harmoniously together.

Parents (married couples), basically forming their children until they reach maturity will not be separated from the influence of their world. The mode of reflection on the relationship between parent and child is a complex activity that includes many specific attitudes and behaviors that work separately and collectively to influence the child’s outcome and the emotional bonds in which parental behavior is expressed.

In this case, parenting can be explained in terms of two components, namely parental responsiveness and parental demandness. Parents’ demands are the extent to which parents set guidelines for their children and how their discipline is based on these guidelines. Parental responsiveness is an emotional characteristic of parenting. Responsiveness continues to the extent to which parents support their children and meet the children’s needs. Both responsive and demanding parenting have been linked to securing attachment to children. Referring to Baumrind (1971), he identifies three parenting styles, namely: authoritative, authoritarian, and permissive with responsive and demanding concepts in mind.

Authoritative parentingis a condition of authoritative parents as a combination of demands and responsiveness. They make logical demands, set boundaries and demand children’s obedience, while at the same time, they are friendly, accept the child’s point of view, and encourage children’s participation in decision-making and often seek their children’s views in family considerations and decisions. This type of parent is then referred to as the type of parent who monitors and disciplines their children fairly, while being very supportive at the same time.

Authoritarian parenting, a demanding and unresponsive parental condition. They engage in little reciprocal interaction with children and expect them to accept adult demands without question. Strict socialization techniques (threads, commands, physical strength, love withdrawal) are used by parents who are authoritarian and withhold self-expression and independence. Authoritarian parents tend to set high standards and guidelines and require compliance. Authoritarian parents attribute love to success and not nurturing like the other two parenting styles.

Permissive parenting, consists of several clear and predictable rules due to inconstant follow-up and neglected bad behavior, neutral or positive affective tone. They give children a high degree of freedom and do not restrain their behavior unless physical injury involves. Permissive parenting shows an overly tolerant approach to socialization with responsive and non-demanding parenting behavior. These parents are nurturing and accepting, but at the same time they avoid imposing demands and controls on the child’s behavior. They have little or no hope for their children and often see their children as friends and have few boundaries.

Based on the three parenting models above that the author has reviewed and conducted a literature review, it is clear that the Good Parenting pattern that must be applied by a husband and wife is authoritative parenting. This concept implies a condition in which a positive influence on the realm of a child’s life until he grows up on the aspects of education and psychological well-being is formed.

A positive parent-child relationship illustrates that the family will survive in harmony so that it becomes the foundation of a healthy home and community environment. The influence of the parents on the whole life of the child means the influence from birth to adulthood due to the parents. Children spend most of their time at home and the attitudes, behavior, standard of living, and communication of parents with their children have a major impact on the child’s future life. If their parents are too strict or too obedient, it has a negative impact on their life. But the supportive, caring and flexible attitude of the parents results in a psychologically and mentally healthy child.

Parents (a married couple) should adopt an authoritative parenting style and practically apply it when dealing with their children. They are the backbone of a nation and the nation’s future depends on their psychosocial development. Healthy parents can produce healthy children in exchange for a healthy nation. On the other hand, unhealthy parents (husband and wife) will have a bad influence, a small example is divorce. And this is a burden for the nation.

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