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Multistakeholder Mobilization to Reinforce Cyber Resilience in Global Aviation

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The Fourth Industrial Revolution is transforming the way airlines and airports do business. The advancement of technologies such as artificial intelligence and internet of things is increasing operational efficiency, but the digital nature of these technologies makes them intrinsically vulnerable to cyberattacks.

Cyberattacks on critical infrastructure have become the new normal across sectors such as transportation. Globally, their potential cost could be up to $90 trillion in net economic impact by 2030, if cybersecurity efforts do not keep pace with growing interconnectedness, according to the Atlantic Council and the Zurich Insurance Group, among others.

In Advancing Cyber Resilience in Aviation: An Industry Analysis, the World Economic Forum initiative on Building Cyber Resilience in the Aviation Industry aims to define and address some of the salient systemic challenges confronting this industry by:

Increasing awareness and understanding of cyber risks related to the adoption of emerging technologies, and the impact on critical systems

Fostering collaboration across the aviation industry to define a common understanding and approach to risk management that is holistic, risk-based and aligned across the various entities of the aviation industry ecosystem

Helping aviation stakeholders to make informed – hence better – decisions related to cyber risks

Developing an industry-wide approach to cyber resilience with a multistakeholder community in alignment and collaboration with the ICAO Secretariat Study Group on Cybersecurity (SSGC), industry associations and national authorities

Creating market incentives to prioritize capital investment for cybersecurity and resilience

To advance and help build cyber resilience in the aviation industry, the Forum has mobilized a community of experts and key stakeholders from international organizations (International Civil Aviation Organization, Eurocontrol), government entities (European Union Aviation Safety Agency, UK Civil Aviation Authority, Israel National Cyber Directorate), private-sector organizations (aviation, ICT and insurance sectors) and trade associations (International Air Transport Association, Airport Council International and the Industrial Internet Consortium) to identify challenges and initiatives spearheaded by government and industry entities to enable the development of an aligned global approach.

“The Forum offers a unique platform to bridge and strengthen industry and government collaboration globally to define a joint approach to informing key stakeholders, addressing the most salient challenges and creating a more secure and cyber-resilient ecosystem,” said Georges De Moura, Head of Industry Solutions, Centre for Cybersecurity at the World Economic Forum.

“Abundant broadly-accepted government and industry standards for cybersecurity fall short of what is required to ensure effective defence against cyberattacks in aviation: a common understanding of systemic risks and synchronized consistent quantitative methods for cyber-risk management,” said Karime Kuri Tiscareno, Project Lead, IoT, Robotics and Smart Cities, at the World Economic Forum.

“Our ongoing strategic partnership with the World Economic Forum ensures that we can support the aviation sector to mitigate any potential harm and foster a stronger cyber resilience culture across the sector. The launch of this report is the first phase in developing a common approach with the aviation industry to develop effective cyber risk management, and to impart this knowledge across other sectors,” said Adam Garrard, Global Head of Corporate Risk and Broking, Willis Towers Watson.

A number of requirements, standards and approaches are currently being implemented to assess, manage and mitigate cyber risk, but action and practical solutions must be accelerated to ensure a prosperous, digitalized and cyber-resilient aviation industry.

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Implications of remote conformity assessment for developing countries

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The United Nations Industrial Development Organization (UNIDO) is pleased to announce the launch of a publication titled “Remote conformity assessment in a digital world: Opportunities, challenges and implications for developing countries”.

The publication provides a high-level overview of how remote assessment/audit techniques have developed in recent years and applied in different conformity assessment contexts. It also highlights the associated benefits of such techniques along with the challenges and implications for the future. 

Quality Infrastructure is the combination of initiatives, institutions, organizations, activities, and people that help ensure products and services meet customers’ requirements. Conformity assessment is a central part of this important work as it links regulation, industry, and markets. Evidence shows that establishing a Quality Infrastructure can assist a nation in pursuing a development track in line with the Sustainable Development Goals.

Remote assessments/audits play a crucial role in the context of digital transformation of Quality Infrastructures around the world, with the global disruptions arising from the COVID-19 pandemic having accelerated this process and injected urgency into the adoption of new technologies. where the use of remote assessment techniques to ensure the continuity of conformity assessment and confidence in its outcomes became a strategic imperative.

The need to stay abreast of the latest developments to ensure that no country is left behind in the increasingly digitalized world of conformity assessment makes this publication relevant for developing countries and a wider audience. Pragmatic steps that can be taken to address this need are presented accordingly.

UNIDO remains committed to continuing its support to developing countries, assisting them in overcoming the challenges and making the most of the opportunities posed by the growing use of remote assessment techniques.

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Privacy vs Security in the online world

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New technological developments and the rise of the internet allowed many people access to the digital world by making it possible to do so from anywhere and anytime. But, with all its benefits, this has significantly increased the amount of data we have on the internet. From cookies to the browser and device fingerprinting, we leave data behind every time we visit a website. How private or secure is your data online?

What is the difference between privacy and security?

Some people use these terms interchangeably, but there is a difference between them. Privacy is related to your right to control your personal information and how that information is used, while security determines how that personal information is protected.

For example, you can choose to share your data on a social media platform, which is a matter of privacy, while how that platform protects that data is a matter of security. The same applies to signing on the eCommerce site. You are choosing to disclose your data to them to use their services, but it is up to them to keep your data safe, maintaining your privacy and security. If they sell or release your information to a third party, your privacy would be compromised, but not necessarily security. In a successful cyberattack, both your security and privacy have been compromised.

Compromised privacy doesn’t necessarily threaten your online safety, but it remains an essential aspect of it.

Dangers of privacy and security loss

With our growing online presence, more and more of our personal data ends up online. This data is in danger of being compromised by companies selling or sharing it with unauthorized 3rd parties to be used for advertising, political manipulation, or other nefarious purposes. The risk gets even higher on social media, where people reveal various details about them that malicious parties can use. Luckily, they are starting to realize the importance of data privacy. According to the research, 81% of people are more concerned about their social privacy than last year.

The loss of privacy is real, but how does this impact our security? The truth is it leaves us vulnerable to various types of cyberattacks and fraud attempts, such as data breaches and identity fraud. The threat from cybercriminals, hackers, and fraudsters keeps growing with our rising dependence on the internet. While the cyber attacks are nothing new, the truth is that the development of technology has allowed them to step up with their malicious attacks, making them harder to trace and able to affect more people than ever. According to the Telegraph, cyber fraud is currently the fastest-growing category of crime, and it shows no signs of slowing down. But does that mean you have to stop using the internet to remain safe from these threats? Of course not; you just need to take the proper steps to minimize the risk while enjoying your online life.

How can you ensure your privacy and security online?

With our digital footprints growing constantly, it is time to start taking necessary actions to protect ourselves.

  1. The first step you need to do is install Antivirus and Firewall programs to protect yourself from various cyber threats. Just remember to keep them up to date, and you will significantly reduce the danger.
  2. Practice good password hygiene. More than 80% of data breaches directly resulted from poor passwords, which is why you should never use easily guessable passwords such as your date of birth or even something simple like “123456”. You should also always choose unique and complex passwords for all of your accounts, making it harder for cybercriminals to gain access to different accounts.
  3. Reduce the risk of your account data being stolen and used for malicious purposes by not saving credit and debit cards in the system when making online purchases. The truth is that every website is vulnerable to attack. You don’t want to put yourself at unnecessary risk because you need to invest a few more seconds to type in your card details.
  4. Be mindful of what you share online and on social media. Most people are not aware of how public the data on social media actually is, and they keep oversharing. This can allow cyber criminals and fraudsters to discover important personal information and use it for their malicious actions. Review your privacy settings on social media sites and think twice before posting something personal.

Cybercriminals and fraudsters keep evolving their methods to exploit as many people as they can reach. Learn how to protect yourself and stay safe online.

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Deloitte Thailand Unveils Latest Results Digital Transformation Survey 2022

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Global businesses have been impacted by digital disruption especially over the past few years with the digital adoption rate expedited due to the COVID-19 pandemic. Understanding of digital implementation perspectives and trends is important for companies in Thailand to gain insights on company positioning in comparison to the market.

Deloitte Thailand has been conducted a Digital Transformation survey during the past 3 years (2020-2022) with the objective to examine the attitudes towards digital transformation among companies. In 2020 and 2021, quantitative methodology was adopted with the survey questionnaires while we perceived 2022 as a critical stage of the digital transformation hence additional in-depth interviews with c-suite level respondents were applied on top of a questionnaire. The surveys emphasize on the following topics in order to draw developments of digital transformation implementation before and during the COVID-19 pandemic:

1.     Exploring digital transformation implementations

2.     Unlocking success in digital transformations

3.     Understanding industry snapshots

After the analysis for 2022, we found that 41% of the companies perceived that digital transformation has a moderate impact for businesses. The digital transformation adopted during the COVID-19 pandemic was rather a survival mechanic in response to the situation and as a tool for future differentiation.

The rapid adoption during the early COVID-19 period with 20% companies entering ‘Becoming Digital’ phase was a reactive adoption while in 2022, 43% of companies shifted back to the ‘Doing Digital’ phase as they realized that not all technologies are applicable to the situation and are more selective  in the implementation process across digital for customers, internal assets, and backend processes.

Cyber security and customer centricity are the two aspects most companies found important and prioritized as 30% of the companies have a mature digital plan, investments and innovation in place and integrate customer centricity in company DNA while 43% of the companies have a mature digital plan, investments and innovation in place and intergrade cyber security in company DNA.

In terms of technology, basic technology which are Cloud, traditional web technology and mobile application are the most popular across all sizes of companies since before the COVID-19 while data analytics, categorized as advanced technology, has gained popularity of late. The correlation between the bigger companies and the wider range of technologies invested can be found.

“Digital transformation is the key to protect your enterprise and there is no such thing as a one-size-fits-all journey to future readiness. Executives should carefully choose the one that fits their company best” , said Mr. Viney Hora, Executive Director of Deloitte Consulting

Moreover, since 2020 human resource and digital mindset have faced challenges as in lack of internal and external expertise, immature digital culture and organization silo found in 41%, 31% and 29% of the companies respectively. It is further found that most people still perceive that digital disruption concerns the IT improvements and IT personnel only more than the overall corporate responsibility.

Dr. Narain Chutijirawong, Executive Director, Clients & Industries, Deloitte Thailand, added “Many organisations mistook digital transformation by simply doing digital things and launching new digital projects. But the pandemic shows that this is only an illusion of being digital. Critical changes are needed to the digital mindset.”

The higher digital transformation rate coupled with an immense and unforeseeable impact from the COVID-19 pandemic across all business are evident. Businesses should therefore be more vigilant about the digital transformation movement and the digital environment in the market especially during this unprecedented global event and transitional period.

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