Winners of the 2nd UNWTO tourism startup competition in Madrid
The World Tourism Organization (UNWTO), in association with Turismo de Portugal and Globalia, the leading tourism group in Spain and Latin America, have named the eight winners of the 2nd Tourism Startup Competition. Launched in 2018, this initiative works to identify and reward the new companies that will lead the transformation of the global tourism sector within the framework of innovation and sustainability.
The final event took place in Wakalua, the tourism innovation hub promoted by Globalia in collaboration with UNWTO. This event was held on eve of FITUR, Spain’s biggest and most important tourism trade fair and was attended by UNWTO Secretary-General Zurab Pololikashvili and the CEO of Globalia, Javier Hidalgo as well as representatives from the collaborating companies that will participate in the promotion, investment search and implementation of projects with the winner companies.
Among the stakeholders was Miguel Arias, Global Entrepreneurship Director of Telefónica, Luis Araujo, President of Tourism of Portugal. Joining them was Begoña Gomez, Director of the Africa Center, Rufino Selva, adjunct director general of the Society of Thematic Projects of the Valencia Community, Raquel Rodrigo, Senior Analyst of Amadeus and Julie Moorhouse, responsible for the New Concepts in Intu Costa del Sol.
In the Deep Tech category, rethinking the location and geolocation, driven by Amadeus, the winner is Klustera (Mexico), which works in the field of digital transformation and human behavior.
Within the Intelligent Mobility category, awarded in alliance with Telefónica, the winning startup is Eccocar (Spain), company that allows vehicles and fleets to be managed more ecologically.
In the Smart Destinations category, awarded with the collaboration of the Digital District of Valencia, the award went to Visualfy (Spain) which aims to help people with hearing loss overcome barriers and enjoy their leisure time.
Within the category of Disruptive Hospitality, awarded in partnership with Intu Costa del Sol, the award to Questo (Romania) which helps create unique experiences in destinations inspired by movies, books or local legends.
In the Rural Development section, promoted by Globalia, the winner is Like Local (The Netherlands) which connects tourists local communities in developing countries in order to offer more authentic and personal travel experiences.
The Innovative Solutions in Tourism award went to HiJiffy (Portugal), a startup that centralizes, automates and measures all hotel customer service activities.
The winners of the Social Innovator’s Retreat competition at the IE Africa Center are Enjoy Agriculture (Senegal), a startup that provides experiences for tourists related to agrotourism, and EBikes4Africa (Namibia), which offers electric bikes for both local citizens and tourists.
Finally, the Special Recognition in Sustainability prize, supported by UNWTO and Globalia has gone to Live Electric Tours (Portugal), which offers tours in 100% electric vehicles.
“Growth and consolidation are usually the biggest challenges at the beginning of any project, and our startup competition has, thanks to the support of UNWTO and our partners, become a benchmark within the sector. We have received proposals from more than 150 countries and in this second edition they come from more mature emerging companies. In fact, 10% of the companies that presented themselves invoiced more than 500,000 euros in 2018,” said Javier Hidalgo, CEO of Globalia.
Zurab Pololikashvili underlined that “innovation offers many solutions to big challenges with of the tourism sector as a global economic leader that is growing faster than the global economy, generating employment and granting opportunities for all”. He added that “without the support of Globalia we could not have identified and promoted the potential of these companies, which – no doubt – will be very successful in the future.
Luís Araújo, President of Turismo de Portugal, added: “Innovation is a major force for growth and sustainability, providing the ingredients for a long-term success in the tourism sector. The UNWTO Tourism Startup Competition’s finalist applications highlight the most innovative solutions to the future of the tourism sector. This provides a great opportunity to establish international contacts and to push innovation to the next level.”
In its first two editions, the UNWTO Tourism Startup Competition has received proposals from almost 5,000 startups. This year, the Wakalua innovation hub hosted the winning companies and will follow-up with them in Barrabes.biz, the consultancy specialized on innovation which is also a collaborator as an associate. The Globalia and UNWTO Startup Competition has become a milestone in the transformation of the tourism sector.
Tourism: sustainability is the trend of 2023
Sustainability is a more topical issue than ever and people are increasingly adopting habits and lifestyles aimed at limiting their impact on the environment. The tourism industry also fits into this context: in fact, an increasingly growing number of travellers choose to spend their holidays according to principles of sustainability and respect for the territories.
This trend is reflected in the numbers: according to the latest data of the Swg observatory released in March of this year, four Italians out of five would be willing to experience sustainable tourism, thus preferring to stay in a certified environmentally-friendly structure at the same cost. As far as the environmental protection initiatives are concerned, almost 70% of the sample respondents are in favour of limited access and traffic restrictions and 73% would be ready to do without their cars and to use public transport or ecological vehicles.
The trend is also confirmed by the results of the study on the impact of sustainability on the Italian tourism supply chain conducted by Deloitte in partnership with AICEO. According to the data gathered from this research, 64% of respondents stated that the effects of climate change have led them to consider travelling in a more sustainable way: a percentage which reaches 71% among those under 25 years of age. The will to shift towards sustainable tourism is especially driven by the desire to protect the territory (60%) and reduce environmental impact through ecological means of transport (52%). The growing attention towards sustainability is also reflected in the strong recovery of train travel, which recorded over 1 million passengers a day in 2022. As clearly emerged at the BIT 2023, the International Tourism Exchange, Italy is a particularly popular destination for foreign tourists, whose purchases of Trenitalia products have increased by 25% in 2022 compared to the pre-Covid period.
The possibility to move quickly from one major city to another thanks to High-Speed transport and the vast offer of regional and Intercity trains precisely responds to the demand for a more sustainable tourism that is attentive to the environment, territories and communities.
Such attention is also shared by True Italian Experience, a digital hub whose goal is to promote, diffuse and develop the Italian tourism market: a tourism consisting of unique experiences built around the passions and interests of travellers, always in full respect of sustainability and social responsibility principles. Maurizio Rota, CEO of True Italian Experience, confirms such commitment:
“More and more tourists are attentive to the sustainability issue. As a result, True Italian Experience offers travel packages designed to interconnect the various Italian locations using the railway system. True Italian Experience provides packages aimed at discovering the territory and which can be combined with sectors such as cycle tourism and electric mobility to ensure intermodal solutions in line with the principles of sustainability and social respect.
In fact, True Italian Experience believes sustainability concerns both the environment and social responsibility. As a result, our travel packages favour the young start-ups scattered over small towns nationwide and which foster and develop tourism from a digital perspective that would not otherwise have a preferential access to the market. In particular, we value the tourism businesses, cooperatives and start-ups present throughout remote areas of our Country and which thus focus on the development of a sustainable and gentle type of tourism.”
UN Unanimously Approves Jamaica’s Resolution for Global Tourism Resilience Day
After months of advocacy, high level discussions and partnerships, Jamaica has been successful in receiving the necessary support to have 17th February officially declared Global Tourism Resilience Day. The United Nations General Assembly (UNGA) adopted the resolution today with the support of over ninety countries.
This is the first ever Global Tourism Resilience Day which will now be recognised every year on 17th February.
Following a presentation at the UNGA’s 58th Plenary meeting in New York today, Minister Bartlett highlighted the importance of the declaration: “Today’s announcement will in fact signal to the world to put aside one day, 17th February, every year to not just observe but to create a greater level of consciousness around resilience. The pandemic has shown us that global disruptions will continue, so there will be more epidemics, pandemics and earthquakes like the one in Turkey today. The importance of this day is therefore to encourage capacity building for the world to be better able to respond to these global disruptions and recovery quickly.”
Tourism is one of the world’s major economic sectors and in 2019 accounted for 7% of global trade and one in ten jobs. However, tourism also remains one of the most vulnerable industries and this has been evident over the years with the negative impact of climatic events like hurricanes and earthquakes, pandemics and economic recessions.
“If we are to future proof the sustainability of tourism, now is the time to give greater consideration for building resilience and it is especially more critical for tourism dependent countries like Jamaica, whose economic livelihood rests on the survival of this industry. This is indeed a huge step in coalescing global support every year on this important matter and I thank all our stakeholders and partners who worked to make this happen,” added Minister Bartlett.
The Global Tourism Resilience Centre (GTRCMC), headquartered in Kingston, has been a major driver in calls for capacity building in tourism resilience. Born out of the Montego Bay Declaration, the GTRCMC was established to address these inevitable disruptions through preparedness, management and recovery strategies.
“The GTRCMC has been the unwavering global voice for tourism resilience and to have achieved a day focused on bolstering our efforts, will encourage more partnerships among countries to build capacity through research and the coming together of the best minds” said Professor Lloyd Waller, Executive Director of the GTRCMC.
This is the second designation attributed to the efforts of Jamaica, since the designation of the International Year of Human Rights in 1968. The designation also comes ahead of the upcoming Global Tourism Resilience Conference which will be held at the University of the West Indies’ Regional Headquarters in Kingston from 15-17th February 2023.
Indonesian women entrepreneurs adapt to a changing world
Sustainable tourism is proving to be a viable career option for women in the picturesque North Sulawesi region of Indonesia, where they are making the most of skills training provided by the UN.As the sun sets over the Celebes sea, and its orange glow turns the horizon gold, a couple of dozen tourists are on the pier at Budo, a village of 2400 perched on the ocean, 25 kilometres northeast of the regional capital Manado.
They snap photos and marvel at the view; a woman visiting from a nearby town exclaims that, even for the locals, the sun setting on the volcanoes is an extraordinary sight.
However, until a few years ago, the pier – about 300 meters long, crossing a mangrove forest to connect the village to the open sea – was dilapidated and used only by fishers heading out to sea.
But those were different times, explains Hani Lorens Singa, President of the Village Enterprise Association (BUMDES): back then there were far more fish, and no tourists.
Budo, like many coastal villages in North Sulawesi, in far northeastern Indonesia, has traditionally been dependent on small scale fishing, but fish stocks have shrunk, prompting a new focus on tourism as a way of creating livelihoods.
A programme set up by the International Labour Organization (ILO, a UN agency), is helping the rural community of Budo, and four other villages, to diversify into sustainable tourism, providing skills to local entrepreneurs, mostly women.
The pier has been renovated and painted, with support from the government, and benches and wooden huts have been added for the convenience of tourists, who pay an entrance fee of 10,000 Rupiahs ($0.65), to walk along it and enjoy the view.
Visitors can buy local delicacies and drinks at the ticket counter, and the orders are prepared and delivered to the pier by available members of the village association. “We share the work, we share the income – this is tourism at a human scale”, says Mr. Lorens Singa.
Since the renovation, a fifth of the visitors spend more, ordering local delicacies and drinks at the ticket counter with the occasional visitor also staying the night.
Thanks to support from ILO and its partners, Budo has increased its income from tourism fivefold and now appears on the tourist trail: the village was the winner of the digital marketing category at the Ministry of Tourism and Creative Economy’s Top 50 Village Tourism Award this year.
Despite the improvements, a lot still remains to be done, and Mr. Lorens Singa is not complacent. “We need to offer more reasons for people to stay for a meal or overnight,” he insists.
Homestays, hashtags, and home cooking
About an hour’s drive east of Budo, the inhabitants of Marinsow have taken a crash course in the bed and breakfast business, a steep learning curve for many of them.
“Many of the entrepreneurs we work with have never been tourists themselves, so without training, it is not obvious for them to know what tourists expect,” says Mary Kent, the ILO Chief Technical Adviser for the project.
Marinsow is in a mining region, several kilometres away from Indonesia’s pristine beaches, so tourists previously had no reason to stop by. But, since Marinsow was designated as a “priority tours destination” by the Government, the village has received a significant financial boost, aimed at diversifying the economy.
More than 50 villagers received small wooden bungalows on their plots to start bed and breakfast businesses, or homestays, as they are known in Indonesia. ILO, with local partners Klabat University and the Manado State Polytechnic, is helping to teach local people the skills needed to be a successful entrepreneur, such as bookkeeping, cost calculation and marketing, hospitality, and tourism.
“I was very surprised to learn that tourists prefer their sheet white and a diversity of meals,” says Yeni Alelo. Ms. Alelo and the other participants have also learned the importance of using hashtags in social media marketing posts, so that tourists looking for a place to stay in the area find them more easily.
“The women’s small businesses are financed through microfinance credits, and they have been able to make all the payments on time,” says Gabriel Tamasengge, the village’s mayor. “We are very proud of our women, of the business acumen we never knew they had.”
The investment in skills for marketing and quality control in these communities is paying off, with about half of the few hundred tourists spending the night in Marinsow last year coming from outside the province, including an increasing number from abroad.
Back in Budo, there is interest in building more homestays, and increasing overnight stays, perhaps by creating a marketing campaign to convince foreign tourists from nearby world-class diving destinations within the Bunaken Marine Park to hop over for an evening meal and make a visit to a typical village, rather than sticking to the usual mass tourism destinations. The Village Enterprise Association also plans to offer cooking and handicraft classes, as well as fishing trips.
“Our task now is to make sure that when the funding from ILO and the government stops, we will have a fully formed business that allows us to stand completely on our own feet,” says Mr. Lorens Singa. “We had the vision, and we have the commitment – I am confident we will succeed.”
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