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Leading Platform Companies Commit to Principles on Good Platform Work

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Leading platform companies – Cabify, Deliveroo, Grab, MBO Partners, Postmates and Uber – have partnered through the World Economic Forum platform to create principles for the quality of the work that they facilitate.

The companies have agreed on The Charter of Principles for Good Platform Work, released today, which outlines eight key areas to address: diversity and inclusion; safety and wellbeing; flexibility and fair conditions; reasonable pay and fees; social protection; learning and development; voice and participation; and data management. The World Economic Forum has also released the white paper, The Promise of Platform Work: Understanding the Ecosystem, which outlines the different categories of digital work/service platforms, the opportunities and challenges they pose for workers and existing examples of good practice by platform companies in the areas covered by the Charter.

Companies operating digital platforms for individuals to hire out their services to businesses or consumers have experienced rapid growth in recent years and disrupted a range of sectors. Around 0.5% to 2% of the workforce in advanced economies is engaged in platform work, and the platform economy is growing, with global spending up 43% in 2018. These platforms range from ride-hailing apps to professional services.

Digital work/service platforms can offer affordable services to consumers, allow companies and clients greater opportunities to access talent, and provide flexible opportunities for earning income. But the rapid adoption of technology, innovation in business models and the diverse ways in which people work through platforms poses challenges for the current rules and laws governing work and safety nets.

A comprehensive approach is required that provides clarity and legal certainty, and empowers platform workers, promoting their dignity and wellbeing, while supporting flexibility, innovation and the value offered by the platform economy to users and clients. Platform operators should set strong standards to support those providing services through their platforms, and The Charter of Principles for Good Platform Work is a ground-breaking initiative by leading companies in the sector to collectively identify and commit to key principles that in their view should underpin good platform work.

“In an era of stakeholder capitalism, platform companies have come together to show leadership on improving outcomes for workers. The solutions to the challenges posed by the platform economy for working standards will come from a combination of policy changes, improved practice by platform companies themselves and dialogue between government, platform companies and workers’ representatives. These will be the next steps for this project at the World Economic Forum,” said Saadia Zahidi, Managing Director, New Economy and Society at the Forum.

The next stage of work will engage with a wider community including policy-makers and civil society stakeholders to discuss the practical measures required to support implementation of the principles for good platform work.

What the Leaders Are Saying

“Platform business represents an urgent challenge for regulation of labour markets to ensure formal work with rights, health and safety, minimum living wages or income along with the freedom to organize and bargain collectively and universal social protection. In the absence of Government action, it is pleasing to see this industry discussion. This initiative had its origins in an idea generated during a discussion with leading trade union organizations at the World Economic Forum’s Annual Meeting 2018 in Davos-Klosters. It represents an important start to the search for solutions for platform workers. While our position on the issues addressed in the Charter may differ in important respects from the principles that it sets out, we appreciate the acknowledgement of responsibility to promote good work and look forward to dialogue over the coming year,” said Sharan Burrow, General Secretary of the International Trade Union Confederation.

“Our industry should view this Charter as the baseline for good platform work, for the action we all must take to ensure the wellbeing of those who contribute to our businesses,” said Bastian Lehmann, Co-founder and CEO of Postmates. “These Charter principles serve as an important reminder that conversations about the future of work are about the upward mobility of those who power our economy, day in and day out. Postmates is proud to sign this Charter as yet another signal of our commitment to fighting for pro-worker, pro-innovation policies. We hope that every on-demand company will join us.”

“We are proud to contribute to the Platform Work Charter and continue the important work of advancing the next way of working for current and future generations. As we have observed in our now 10th year of collecting data on the independent workforce, self-employment is here to stay, with more than half of all adults in the US predicted to experience independent work at some point in their careers. The World Economic Forum is the platform that will help inform and motivate government and industry to take note and adopt policies designed to support this fast-growing, satisfied, and highly influential portion of the workforce,” said Gene Zaino, Founder and Executive Chairman of MBO Partners.

“Everyone has the right to benefit from the digital economy – to earn more, to choose flexible work, and to learn new skills. Over 20% of our driver-partners did not work before joining Grab. They’ve learnt to use a digital platform to find work, and many can now afford to send their children to school. In a developing region like Southeast Asia, giving people access to digital platforms can improve the quality of life significantly for the next generation. We hope to continue collaborating with governments and industry partners to create innovative benefits that look after even the smallest micro-entrepreneur or business,” said Anthony Tan, Group Chief Executive Officer and Co-founder, Grab.

Will Shu, Chief Executive Officer and founder of Deliveroo, said: “We know that riders want to balance flexibility and security. Riders who choose to work with us tell us that they want the freedom to choose when, where and whether to work, balanced with security. Deliveroo was the first platform to give riders free insurance to protect them in case something goes wrong while on the road and we have long argued that changes are needed to enable platforms such as ours to go further to give more benefits to self-employed riders. This Charter is an important piece of work to move that debate forward.”

Platform for Shaping the Future of the New Economy and Society

The Charter of Principles for Good Platform Work and The Promise of Platform Work report are part of the World Economic Forum’s Platform for Shaping the Future of the New Economy and Society. The Platform provides the opportunity to advancing prosperous, inclusive and equitable economies and societies. It focuses on co-creating a new vision in three interconnected areas: growth and competitiveness; education, skills and work; and equality and inclusion. Working together, stakeholders deepen their understanding of complex issues, shape new models and standards and drive scalable, collaborative action for systemic change.

Over 100 of the world’s leading companies and 100 international, civil society and academic organizations currently work through the Platform to: promote new approaches to competitiveness in the Fourth Industrial Revolution economy; deploy education and skills for tomorrow’s workforce; build a new pro-worker and pro-business agenda for jobs; and integrate equality and inclusion into the new economy, aiming to reach 1 billion people with better education, jobs, skills and economic opportunity by 2030.

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Wide Variations in Post-COVID ‘Return to Normal’ Expectations

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London, UK, Covid-19 restrictions in place in Soho. IMF/Jeff Moore

A new IPSOS/World Economic Forum survey found that almost 60% expect a return to pre-COVID normal within the next 12 months. including 6% who think this is already the case, 9% who think it will take no more than three months, 13% four to six months, and 32% seven to 12 months (the median time). About one in five think it will take more than three years (10%) or that it will never happen (8%).

Views on when to expect a return to normal vary widely across countries: Over 70% of adults in Saudi Arabia, Russia, India, and mainland China are confident their life will return to pre-COVID normal within a year. In contrast, 80% in Japan and more than half in France, Italy, South Korea, and Spain expect it will take longer.

At a global level, expectations about how long it will take before one’s life can return to its pre-COVID normal and how long it will take for the pandemic to be contained are nearly identical. These findings suggest that people across the world consider that being able to return to “normal” life is entirely dependent on containing the pandemic.

An average of 45% of adults globally say their mental and emotional health has gotten worse since the beginning of the pandemic about a year ago. However, one in four say their mental health has improved since the beginning of the year (23%), about as many that say it has worsened (27%).

How long before coronavirus pandemic is contained?

Similar to life returning to pre-COVID normal, 58% on average across all countries and markets surveyed expect the pandemic to be contained within the next year, including 13% who think this is already the case or will happen within 3 months, 13% between four and six months and 32% between seven and 12 months (the median time in most markets).

Majorities in India, China, and Saudi Arabia think the pandemic is already contained or will be within the next 6 months. In contrast, four in five in Japan and more than half in Australia, France, Poland, Spain, and Sweden expect it will take more than a year.

Change in emotional and mental health since beginning of the pandemic about a year ago

On average across the 30 countries and markets surveyed, 45% of adults say their emotional and mental health has gotten worse since the beginning of the pandemic about a year ago, three times the proportion of adults who say it has improved (16%)

In 11 countries, at least half report a decline in their emotional and mental health with Turkey (61%), Chile (56%), and Hungary (56%) showing the largest proportions.

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African fisheries need reforms to boost resilience after Covid-19

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The African fisheries sector could benefit substantially from proper infrastructure and support services, which are generally lacking. The sector currently grapples with fragile value chains and marketing, weak management institutions and serious issues relating to the governance of fisheries resources.

These were the findings of a study that the African Natural Resources Centre conducted from March to May 2020. The centre is a non-lending department of the African Development Bank. The study focused on the impact of the Covid-19 pandemic in four countries – Morocco, Mauritania, Senegal and Seychelles. The countries’ economies depend heavily on marine fisheries. The fisheries sector is also a very large source of economic activity elsewhere in Africa. It provides millions of jobs all over the continent.

The study dwells on appropriate and timely measures that the four countries have taken to avoid severe supply disruptions, save thousands of jobs and maintain governance transparency amid the ongoing global uncertainty and crisis.

Infrastructure shortcomings include landing facilities, storage and processing capacity, social and sanitary equipment, water and power, ice production, and roads to access markets.

Based on the findings, researchers made recommendations to strengthen the resilience of Africa’s fisheries sector in the context of a prolonged crisis, and looking ahead to a post-Covid-19 recovery.

The report strongly advocates for:

– Increased acknowledgment of the essential role of marine fisheries stakeholders and the right of artisanal fishermen to access financial and material resources.

– Strengthening the collection of gender-disaggregated statistical data in a sector that employs a vast number of women and youth.

– Establishing infrastructure and support services at landing and processing sites of fishery products, with priority access to water.

– Investing in human capital to ensure high-level skills in the different areas of fisheries management.

– Improving governance frameworks by encouraging the private sector and civil society to participate in formulating sectoral policies and resource management measures.

The study recommends urgent reforms to make marine fisheries more resilient and enable the sector to contribute sustainably to the wealth of the continent’s coastal countries.

Marine fisheries are a crucial contributor to food security and quality of life in Africa. Good nutrition is a key factor to quality of life, and the marine fisheries sector supports the nutrition of more than 300 million people, the majority of whom are children, youth and women. It also provides more than 10 million direct and indirect jobs.

Dominated by artisanal fishing and traditional value chains, the fisheries sector in Africa is mainly informal and is rarely considered in public policies or in assessing the wealth of countries.

Like other sectors, the African fisheries sector has been severely hit by the Covid-19 pandemic. Covid has affected supply markets and regional trade. This has resulted in substantial economic losses for most households that depend on fisheries.

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Top Trends Impacting Global Economy, Society and Technology

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The new technologies of the Fourth Industrial Revolution, such as artificial intelligence (AI), the cloud and robotics, are changing the way we live, learn and do business at a rate unprecedented in human history. This seismic shift is playing out in a world characterized by unreliable political landscapes and increasing environmental instability.

Scenario planning in this environment can be very difficult for businesses, affecting their ability to plan for the future, and properly assess the risks and opportunities that may present themselves. The Technology Futures report, released in collaboration with Deloitte, provides leaders with data analysis tools to scenario plan and forecast future technology trends.

“The rapid pace of technological change, alongside the global crisis caused by COVID-19, means that leaders today need new tools to understand challenges and develop strategies in the face of an increasingly uncertain future. This report provides three new analytical tools for business leaders to think about the future in a dynamic environment,” said Ruth Hickin, Strategy and Impact Lead, Centre for the Fourth Industrial Revolution, World Economic Forum.

“We are delighted to collaborate with the World Economic Forum to take a disciplined look into the future, particularly as we emerge from a world-altering event, like COVID-19,” said Mike Bechtel, Managing Director and Chief Futurist, US Consulting, Deloitte, and lead author of the report. “We hope that by providing a clearer picture of how today’s nascent technologies will impact our future, we can play a meaningful part in driving innovation, collaboration and economic growth that improves life for all people.”

The report breaks down future trends into four categories for business leaders and provides some examples of what is likely to remain constant in the years ahead.

  • Information: With the volume of accessible data exploding and more of our personal lives lived online, the report projects the probable implications for remote learning, remote working and healthcare.
  • Locality: Since the onset of COVID-19, even more of our interpersonal interaction is virtual and physical experiences have dwindled. The report projects more niche, readily available virtual experiences available to consumers.
  • Economy: The report forecasts a growing likelihood that flexible and clean energy production will continue rising.
  • Education: Personalized education will likely grow, along with the availability of digitized and virtualized content.

In addition to strategic modelling, the report gives leaders a baseline history of how the Fourth Industrial Revolution has progressed. It highlights just how fast technology is evolving and outlines one way risk management could evolve to better address and adapt to it.

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