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Businesses Must Work Together to Protect Users’ Digital Identities

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Businesses must rethink how they verify people’s identity online and manage personal data, according to a new paper, Reimagining Digital Identity: A Strategic Imperative, released today. The paper outlines the risks involved for businesses and consumers in the digital management of personal information.

The need to ensure protections for digital identities is growing: about 57% of customers say they are uncomfortable with how companies handle their data, according to SalesForce. Digital users expect customized, convenient experiences, yet they also want products and services to be delivered in a trustworthy and secure way.

Too many existing approaches to identity and data management offer inconvenient experiences for consumers, leave them vulnerable to identity theft and fraud, and put them at risk of abuse. The cost of identity authentication and fraud redress is expected to hit $28 billion by 2023, according to Boston Consulting Group.

There can be high costs for businesses that fail to act. For example, a lack of trust costs businesses $2.5 trillion per year. Estimates show that as each business builds its own separate approach, businesses are estimated to be losing potential revenues of up to 30%.

Meanwhile, collaborative efforts show how trusted digital identity systems can lead to increased user confidence. For example, collaborative, bank-led digital identities could help reduce the $60 million spent on customer verification globally each year. In the health care industry, seamless and secure sharing of medical information between organizations can save 50% of US GDP. And with the gig economy expected to grow to $335 billion in revenue by 2025, digital identity can enable trust in the legitimacy and credentials of workers, especially on gig and sharing economy platforms.

“The digital economy requires trust to function and digital identity is an essential component of trust. Business leaders are increasingly recognizing that sustaining trust through a clear, strategic approach to identity is very much in their own interests as they seek to build and retain customer relationships,” said Derek O’Halloran, Head of Shaping the Future of Digital Economy and New Value Creation at the World Economic Forum. “Furthermore, stronger collaboration between businesses, governments and customers strengthens trust – delivering both business growth opportunities and individual protections”. For example:

Sweden’s BankID, a bank-led, government-recognized collaboration that reduces the costs of identity verification, enables 8 million users, nearly 100% of the market, to conduct a variety of transactions across sectors

Known Traveller Digital Identity brings together governments, airlines, airports and other actors to provide seamless, personalized, secure and trusted travel journeys, which could enable passport-free mobility and unlock potential value of $150 billion

The Synaptic Health Alliance joins insurers with diagnostic service providers to use blockchain technology to ensure their provider data is accurate and sharable for reliable use across the healthcare ecosystem.

What leaders say

“Digital identity is essential to the growth and viability of our digital economy, and fundamental to every organization, across every sector,” said Paul Daugherty, Chief Technology and Innovation Officer, Accenture. “It enables organizations to build trust with their customers, streamline and secure their operations. To succeed, the reimagining of digital identity is needed. Collaboration in digital identity across sectors and organizations is crucial to foster growth and deliver better business outcomes in the digital world.”

“We want everyone to thrive in the digital world – no one should be left behind,” said Jes Staley, Group Chief Executive Officer, Barclays. “That means educating everyone on how to keep themselves and their data safe online, which is something that we at Barclays are very passionate about. But it also means ensuring universal access to a safe, secure and easy-to-use digital identity, so that everyone can confidently unlock the benefits of the digital economy.”

“To truly make the digital world work for all, we must rethink traditional notions of digital identity and break down artificial barriers,” said Ajay Bhalla, President, Cyber and Intelligence, Mastercard. “We need a new model that starts with a commitment to the fundamental individual right – ‘I own my identity and I control my identity data’ – and we need businesses, governments, NGOs and others to forge partnerships and invest resources in a common framework, principles and standards.”

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The beginner’s guide to backup program files like an expert

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The invention of the internet was a revolution for the computer industry. It caused an exponential increase in the sales of desktops and laptops. With technological advancements, the laptops are being upgraded within two to three years as well. Thus, there will be a time when you will have to upgrade your laptop. Backing up your important files and documents will be needed for a smooth transition from one PC to another. Moreover, there are other risks like hardware failure, hacks, etc. due to which you can lose your precious data also. So, if you are not taking backup periodically, there is a high risk of data loss.

The data backup process takes some effort. But thanks to new software and hardware services, it has become easier than ever. In this article, we will take you through the details of the data backup process.

Types of PC Backup

Backing up of data can be as simple as creating duplicates of your important files or creating a full disk image. There are a lot of tools available at your disposal that you can choose from either of these methods for backing up your files. The factors that you must consider while picking up a data backup option are redundancy, security, and accessibility. Thus, review these parameters before zeroing-in on a specific backup method. Let’s have a look at all the options available to you:

Backing Up data on an external storage device

One of the simplest ways backing up data is by copying it to an external storage device. Devices like USB, an SD card, or an external hard disk can be used for this activity. If your device has USB 3.0, then the file transfer will be faster. Ensure that you have enough space to transfer all the relevant files on the external device that you have chosen. Once you have the device with you, connect it with your PC, and copy all the relevant files.

The data transfer by this process can be time-consuming. Moreover, you will have to manually select all the files and documents that you want to backup. Thus, there are chances of data loss if you aren’t cautious while selecting the files. Files like emails, system settings, program settings, etc. cannot be copied in this process. Thus, this process of data backup isn’t recommended.

Cloning a full disc image

Your entire PC’s data can be backed up by creating a full disc image. You would need a secondary storage device like a USB drive, memory card, an external hard disk, or a cloud-based service. Taking backup on your device’s hard disc is not recommended because if it fails, the entire data is lost. Follow the below steps for backing up the image:

  1. In the ‘Start Menu’ on your device click on ‘Settings’.
  2. Click on the ‘Update & Security’ button.
  3. You will see a ‘Backup’ option which will let you create a full system image to back up your entire system files.
  4. Pick the location where you want to back up the data and hit the ‘Go’ icon.

The data backup process is automatic and will take around an hour to complete.

System backup with software

Using data backup software is a great way to automate the data backup process. Software like Zinstall Backup helps you in backing up all your files, programs, and software without any data loss. Follow the below steps for backing up data:

  1. Connect your system to an external USB device or an external hard disk or a cloud storage service.
  2. Download and install Zinstall Backup software.
  3. Run the software once installed. It will automatically detect available backup locations.
  4. Click the “Settings” button to select the backup location you want to store your data in.
  5. Click the on button on the left, and Zinstall Backup will start working.

All the files, programs, and software will be backed up to your storage device within an hour. The process is executed automatically and there are no chances of data loss. You can also set a periodic backup option. In this case, only the changed files and documents are backed up which reduces the number of reads and writes the data backup requires.

System failure or hacking attacks can happen anytime. Thus, it is important to keep a backup of your important files and documents. We hope the above article can get you started with the data backup process.

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Modernizing data collection enhances resilience of statistical offices in times of crisis

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A virtual UNECE workshop concludes today in which experts on surveys, censuses and alternative data collection methods have revealed their brand-new learning about the best ways to maintain core data collection, and collect newly-demanded data, in the midst of the Covid-19 pandemic.

The need for statistics isn’t put on hold during a national or international crisis—in fact demand increases, as decision-makers rely on numbers to guide their next moves. National statistical offices (NSOs) are experienced in maintaining business continuity in the face of adversity, be it hurricanes, earthquakes, civil unrest or political upheaval. But never before have so many NSOs had to deal with a situation that has placed such enormous and wide-ranging restrictions on their ability to collect data. The businesses that provide economic and labour force data have been closed; the staff that conduct surveys and analyze data have been locked-down in their homes, with new staff hired and trained online; survey-takers and respondents have had to observe new and changing health protection rules such as social distancing and wearing personal protective equipment; and supply chains have been disrupted for the basic items needed to gather data, such as paper for printed questionnaires or tablets for electronic data gathering.

Maintaining essential data collection

From the very beginning of the Covid-19 pandemic, the official statistics community has recognized how crucial it is to maintain data collection. Users of official statistics, from banks to businesses and from politicians to school pupils, still expect to be able to look up basic figures such as GDP, population, migration, unemployment. They expect these figures to be reliable and comparable with those they used before the pandemic. And they expect them to reflect the new realities of the current situation, such as current unemployment and earnings figures.

Presenters in this week’s UNECE workshop outlined the lengths they have gone to to keep gathering data. In Mexico, the pandemic struck as the country’s census was underway. New social distancing rules meant some census enumerators had to call out questions to respondents through their windows. In the Netherlands, an online portal was developed and tested at speed to gather data from businesses without traditional surveys. Ireland, Italy and Poland have employed a variety of techniques to communicate with respondents to secure their vital responses to surveys, from sending postcards and handwritten notes to increased use of telephone calls. Discussions revealed that the more advanced an NSO was before the pandemic in their move towards modern modes of data collection (electronic devices, Internet responses, video interviewing and so on), the easier it was for them to make the changes required by the Covid restrictions.

Collecting new data to measure new phenomena

The world has changed in countless ways since the onset of the pandemic. Responding to these changes requires information about things that previously were not measured—or at least not by national statistical offices. NSOs have found themselves at the centre of nationwide efforts to collect, coordinate and disseminate statistics on the virus itself—cases, tests, hospital admissions, mortality rates. And new survey questions or whole new surveys have sprung up across UNECE countries to gather data about the impacts of working from home and school closures on mental health, gender-based violence and unpaid care work; the economic fallout of business closures and furloughs; and the envionmental impacts of reduced mobility and industrial activity.

Examples showcased in this week’s event included new questions on covid impacts in Finland’s Consumer Confidence Survey; and new modules in a plethora of surveys in Poland on science, technology, culture, tourism and civil society. In the United Kingdom, a Business Impact of Coronavirus Survey was developed and conducted every two weeks starting in early March.  

Long-term impacts on data collection

The UNECE programme on modernizing official statistics has for close to a decade supported countries in making a transition to using new modes of data collection, new data sources and new methods for integrating data from multiple sources. For many NSOs the pandemic has accelerated this transition, forcing the hands of cautious offices where the alternative may have been to stop collecting data altogether. The pace of change has been rapid, with one participant stating “we have had a greater impact in six months than in our whole careers so far”. While the panoply of new tools, techniques and statistical products may in time settle as the pandemic runs its course, the steps taken across the UNECE region in the direction of statistical modernization are undoubtedly permanent.

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World Bank Supports Digital Connectivity in Haiti to Build Resilience

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The World Bank’s Board of Executive Directors approved today a US$60 million grant from the International Development Association (IDA) for the Haiti Digital Acceleration Project. This financing aims to increase access to broadband services in Haiti and establish the foundations of digital resilience to respond to health, climate and economic shocks.

“The COVID-19 crisis has highlighted the essential role that digital technologies play both during and after crisis. More widespread and affordable internet access could make Haiti more resilient to future shocks,” said Anabela Abreu, World Bank Country Director for Haiti. “The World Bank is supporting Haiti to increase access and affordability of digital services, while building the necessary skills for digital literacy. Increased broadband connectivity can help drive innovations and new industries that create jobs.”

The lack of affordable and reliable internet connectivity is a key constraint to inclusive growth in Haiti, as only 35 percent of the population has access to broadband internet. The Haiti Digital Acceleration Project will address key bottlenecks to digital development, and help develop the digital economy as a driver of growth, a stronger recovery from the COVID-19 crisis, and the ability to more effectively respond to future shocks. Given the potential for the project to enable better connectivity and digital services, it is expected to benefit the entire population of Haiti.

One of the key project activities will include technical assistance to help develop strategies and regulatory tools to promote competition in the digital infrastructure and services market. The project will also better prepare individuals and businesses for the jobs and economy of the future through the development of their digital skills. This includes opportunities particularly for women, girls, at-risk youth, and the rural population to access skills training. The project will also provide equipment, broadband, and software for the public administration to improve the efficiency of service delivery and the modernization of the Haitian Government.

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