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Workshops aim to boost the tourism industry in Kyrgyzstan

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Experts from the United Nations Industrial Development Organization (UNIDO) have held a series of workshops in Kyrgyzstan’s region of Issyk-Kul to enhance the competitiveness of the tourism and productive industries. Through the three types of workshops conducted as part of a project funded by the Russian Federation, the participants were introduced to environmentally sustainable practices in hotels, as well as promotional tools to foster public awareness and increase their revenues.

The first workshop explored eco-management practices in hotels, and two experts from Slovenia, Sonja Sibila and Gregor Schiemann, presented the requirements that need to be met for tourist accommodation to be certified with the European Union (EU) eco-label. “Most hotels in the EU adhere to the recommendations about saving measures in hotels and awareness-building for sustainable management practices,” said Sibila.

Following the “learning by doing” method, the participants were asked to develop innovative solutions to tackle various hotel management issues in an environmentally friendly manner.

The Slovenian experts also conducted a lecture for students and professors of the Bishkek University on the use of eco-labelling as a successful sustainable tourism management tool.

The following workshop dealt with the issue of product shaping for the tourism destination. In his opening remarks, Damir Monoldorov, First Deputy Plenipotentiary Representative of the Government in the Issyk-Kul Region, noted the importance of the event for the region and the market players. The participants were asked to identify potential attractions that could be clustered together for promotional purposes in order to increase tourism.

During the third workshop on tourism marketing, the participants discussed promotional strategies to encourage tourism in the region. Various tools and channels to effectively communicate information were presented, including traditional low-cost tools, such as social media, and engagement with local and regional media outlets.

Maksat Damir uulu, Head of the Tourism Department in the Ministry of Culture, Information and Tourism, said: “We need to put more focus on ecology in order to attract more tourists to the country and generate more income.”

In total, 179 participants attended UNIDO workshops, including 18 government officials, 61 representatives of hotels, hostels, and guest houses located along the Issyk-Kul Lake, 30 regional tour operators, 49 students and 21 teachers. Furthermore, two hotels were evaluated during the eco-labelling workshop and received recommendations for seeking an eco-label certificate.

Linking the tourism industry to productive activities in the country is one Kyrgyzstan’s Programme for Country Partnership key focuses.

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Tourism

UNWTO and Expedia Group to Share Data and Insights to Guide Tourism Recovery

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image: UNWTO

The World Tourism Organization (UNWTO) will work alongside the Expedia Group to strengthen ties between the public and private sectors and drive tourism’s recovery from the impacts of the COVID-19 pandemic. The two parties signed a Memorandum of Understanding (MoU) that will see them collaborate on a range of topics, with the common goal of driving recovery and making the sector more resilient and sustainable.

UNWTO Secretary-General Zurab Pololikashvili met with representatives of the Expedia Group in Brussels, on the back of successful talks with leaders of the European Institutions. Highlighting UNWTO’s commitment to strengthening ties with the private sector, this enhanced partnership will see the United Nations Specialized Agency work more closely with the Expedia Group. Joint actions will focus on market intelligence and innovation. UNWTO and Expedia will also work together to promote entrepreneurship and professional education, and in the field of consumer protection.

Secretary-General Pololikashvili said: “From the very start of this crisis, UNWTO has been a strong advocate of close cooperation between the public and private sectors. This enhanced partnership will help improve our knowledge of global tourism trends, allowing us to respond to new challenges and guide tourism’s recovery. It will also help us place innovation and sustainability at the heart of this recovery, ensuring tourism emerges stronger than before.”

The partnership with between UNWTO and Expedia Group will see both parties share data on tourism trends and developments, both at the global and the local scale. This will help inform decision-making, producing data-based policies aimed a tourism’s sustainable recovery and future development.

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UNWTO to Harness the Power of A.I to Link Tourism Workers with Jobs

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The World Tourism Organization (UNWTO) is to work with California-based Eightfold.ai to help connect tourism jobseekers with employers and so drive the global recovery of the sector.

The new partnership will see UNWTO harness the power of the Eightfold Talent Exchange, a marketplace connecting workers impacted by the COVID-19 pandemic with available jobs. Using advanced deep-learning AI, the Exchange matches people to the right jobs in companies that are hiring, creating a bridge between those looking for a job and organizations that need to hire quickly.

All 159 UNWTO Member States, as well as the more-than-500 Affiliate Members will benefit from direct access to the platform. They will also be able to offer Talent Exchange to workers who have lost their tourism-related jobs due to COVID-19. At the same time, workers can sign up to find available jobs that make use of their skills and experience. Members that have hiring needs also can sign up to post jobs and find talent who can do the job immediately.

Connecting employers with tourism talent

UNWTO Secretary-General Zurab Pololikashvili says: “The COVID-19 pandemic has hot the global tourism sector hard, and up to 120 million jobs are at risk. However, tourism has a long history of adapting and embracing innovation. This partnership will be a great help to the many millions of people who are dependent on tourism for their livelihoods, while also connecting employers with the very best talent our sector has to offer.”

Kamal Ahluwalia, President of Eightfold.ai, added: “With Eightfold Talent Exchange, we’re providing all members of UNWTO with a platform that can unite Members over a shared goal: getting individuals who have lost their jobs back to work. The AI powering the Exchange understands the capabilities of each person: both the skills that they have from their work experience, and the skills that they could easily learn.”

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UNWTO Launches Comprehensive Tourism Recovery Tracker

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As growing numbers of countries around the world ease restrictions on travel, the World Tourism Organization (UNWTO) has launched a new Tourism Recovery Tracker to support global tourism. This represents the latest concrete action undertaken by the United Nations specialized agency as it leads the response of global tourism and guides recovery.

The most comprehensive tourism dashboard to date, the Tracker is the result of a partnership between international organizations and the private sector. Available for free, it covers key tourism performance indicators by month, regions and subregions allowing for a real time comparison of the sector recovery across the world and industries. 

All key tourism data in one place

The UNWTO Tourism Recovery Tracker compiles all the relevant data in one place, giving governments and the private businesses the ability to track the recovery of  tourism at global and regional level, alongside information on the top destinations for international tourism The tracker includes data on:

  • international tourist arrivals
  • seat capacity in international and domestic air routes,
  • air travel bookings,
  • hotel searches and bookings,
  • occupancy rates and
  • demand for short term rentals

The UNWTO Tourism Recovery Tracker is available for free and is a collaborative effort by a group of partners including the International Civil Aviation Organisation (ICAO), ForwardKeys, STR, Sojern and AIRDNA.

According to UNWTO latest World Tourism Barometer, the massive drop in international travel demand over the period January-June 2020 translates into a loss of 440 million international arrivals and about US$ 460 billion in export revenues from international tourism. This is around five times the loss in international tourism receipts recorded in 2009 amid the global economic and financial crisis.

The Tracker was announced on the back of the 112th Session of the UNWTO Executive Council, which met in person and virtually in Tbilisi, Georgia, to work together to guide the sustainable and responsible recovery of tourism from the impacts of the COVID-19 pandemic.

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