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Asia must prepare today for tomorrow’s jobs

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Technology optimists argue that progress creates many more jobs than it destroys. They say fears over job losses are as misplaced as Luddite worries in the 19th century over the loss of jobs like horse and buggy driver or loom weaver. More recently,  the introduction of ATMs  also supports this view since the machines haven’t replaced bank tellers but broadened their roles into customer relationship management.

Certainly, the skyscrapers in cities like Manila and Mumbai are filled with people doing new jobs that have moved them and many others from poverty into the middle class. The last two decades have seen a wave of new professional jobs created in developing Asia, from research analysts to programmers, environmental scientists and data engineers.

But in many cases, even well-paid, new jobs are under threat. Not from technology itself, though artificial intelligence and high-performance robots are a challenge. Rather, policies are lagging the changes happening in industry at large. For Asian countries to overcome the threat to their progress, policymakers need to work with the full range of stakeholders—from employers to educators to workers and unions—and focus on ensuring relevant education and labor regulation.

Take the example of the Philippines. In less than 15 years, the country has built a thriving business process outsourcing (BPO) sector that has created over a million well-paid clerical jobs. The sector now accounts for over 6 percent of annual gross domestic product.

But recently, employment growth has slowed because the sector now requires fewer of the customer service agents that the Philippines most often provides and far more specialized analysts, designers, and researchers. Estimates from the Information Technology and Business Process Association of the Philippines show that the share of low-skilled workers in BPO will decline from 47 percent in 2016 to 27 percent in 2022 while high-skill BPO jobs will increase from 15 percent to 46 percent.

Going forward, automation of basic BPO services, notably robotic process automation, will continue to transform the sector in ways we cannot even conceive of today. This means that the government, education institutions, and BPOs need to work together to train workers for the jobs of the future.

One way to do this is to align education more closely with industry needs. Universities need to speak to employers to find out exactly which IT skills are needed and create courses targeted to their needs. But while it is imperative to increase quality and access to tertiary education in computer and IT-related fields, it is also crucial to create links between vocational and higher education so workers can learn new skills or upgrade their existing skills as employer demands shift. That would create a larger and better educated labor force with a more relevant and diverse skill set.

Other skills for the future are those that develop high cognitive and social abilities useful for roles in research, analysis, or management. We estimate that every year, employment in jobs that have an IT, cognitive, or social focus grows an average of 2.6 percentage points faster than overall employment.

Incorporating digital literacy into standard school curricula from an early age and ensuring that schools develop not only reading, writing, and numeracy skills, but also social and emotional skills is likely to be the most effective way of teaching and providing a foundation for future learning and re-learning.

Labor laws and protections also need a rethink. More than ever before, labor market regulations need to protect workers rather than jobs. In practical terms, this means that stiff regulatory barriers to employee layoffs or to certain types of contracts such as fixed term contracts—common in countries such as India and Indonesia—need to be reconsidered and  modern systems of social protection introduced.

Such systems would include minimum wages covering a large pool of workers, workfare programs, regulations on work hours and conditions, and new ways of promoting equal opportunity. Workers of the future may well work part-time, on-call, or in temporary placements, perhaps with multiple employers at the same time. Even full-time employees are likely to switch jobs frequently.

Some forms of unemployment insurance – tailored to reflect the fiscal health of the government in question – would also help to protect people between jobs. This calls for healthcare, pension, and other benefits that are attached to the worker, rather than the firm, and can be carried from job to job.

Digital technologies using biometric information will make all that easier, and there are good models in place such as India’s Aadhaar system which now covers 1.2 billion people,  Indonesia’s e-KTP, Pakistan’s NADRA, and Malaysia’s MyKad.

There are many reasons to be bullish about the power of technology to create new and better jobs and the Asia and Pacific region is well-placed to benefit. But we cannot be complacent. Policymakers need to confront bottlenecks in their education and regulatory systems that could impede the rise of a middle class.

The future of work and the region’s prosperity depend on it.

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AI Is Neither the Terminator Nor a Benevolent Super Being

Anastasia Tolstukhina

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Digitalization and the development of artificial intelligence (AI) bring up many philosophical and ethical questions about the role of man and robot in the nascent social and economic order. How real is the threat of an AI dictatorship? Why do we need to tackle AI ethics today? Does AI provide breakthrough solutions? We ask these and other questions in our interview with Maxim Fedorov, Vice-President for Artificial Intelligence and Mathematical Modelling at Skoltech.

On 1–3 July, Maxim Fedorov chaired the inaugural Trustworthy AI online conference on AI transparency, robustness and sustainability hosted by Skoltech.

Maxim, do you think humanity already needs to start working out a new philosophical model for existing in a digital world whose development is determined by artificial intelligence (AI) technologies?

The fundamental difference between today’s technologies and those of the past is that they hold up a “mirror” of sorts to society. Looking into this mirror, we need to answer a number of philosophical questions. In times of industrialization and production automation, the human being was a productive force. Today, people are no longer needed in the production of the technologies they use. For example, innovative Japanese automobile assembly plants barely have any people at the floors, with all the work done by robots. The manufacturing process looks something like this: a driverless robot train carrying component parts enters the assembly floor, and a finished car comes out. This is called discrete manufacturing – the assembly of a finite set of elements in a sequence, a task which robots manage quite efficiently. The human being is gradually being ousted from the traditional economic structure, as automated manufacturing facilities generally need only a limited number of human specialists. So why do we need people in manufacturing at all? In the past, we could justify our existence by the need to earn money or consume, or to create jobs for others, but now this is no longer necessary. Digitalization has made technologies a global force, and everyone faces philosophical questions about their personal significance and role in the modern world – questions we should be answering today, and not in ten years when it will be too late.

At the last World Economic Forum in Davos, there was a lot of discussion about the threat of the digital dictatorship of AI. How real is that threat in the foreseeable future?

There is no evil inherent in AI. Technologies themselves are ethically neutral. It is people who decide whether to use them for good or evil.

Speaking of an AI dictatorship is misleading. In reality, technologies have no subjectivity, no “I.” Artificial intelligence is basically a structured piece of code and hardware. Digital technologies are just a tool. There is nothing “mystical” about them either.

My view as a specialist in the field is that AI is currently a branch of information and communications technology (ICT). Moreover, AI does not even “live” in an individual computer. For a person from the industry, AI is a whole stack of technologies that are combined to form what is called “weak” AI.

We inflate the bubble of AI’s importance and erroneously impart this technology stack with subjectivity. In large part, this is done by journalists, people without a technical education. They discuss an entity that does not actually exist, giving rise to the popular meme of an AI that is alternately the Terminator or a benevolent super-being. This is all fairy tales. In reality, we have a set of technological solutions for building effective systems that allow decisions to be made quickly based on big data.

Various high-level committees are discussing “strong” AI, which will not appear for another 50 to 100 years (if at all). The problem is that when we talk about threats that do not exist and will not exist in the near future, we are missing some real threats. We need to understand what AI is and develop a clear code of ethical norms and rules to secure value while avoiding harm.

Sensationalizing threats is a trend in modern society. We take a problem that feeds people’s imaginations and start blowing it up. For example, we are currently destroying the economy around the world under the pretext of fighting the coronavirus. What we are forgetting is that the economy has a direct influence on life expectancy, which means that we are robbing many people of years of life. Making decisions based on emotion leads to dangerous excesses.

As the philosopher Yuval Noah Harari has said, millions of people today trust the algorithms of Google, Netflix, Amazon and Alibaba to dictate to them what they should read, watch and buy. People are losing control over their lives, and that is scary.

Yes, there is the danger that human consciousness may be “robotized” and lose its creativity. Many of the things we do today are influenced by algorithms. For example, drivers listen to their sat navs rather than relying on their own judgment, even if the route suggested is not the best one. When we receive a message, we feel compelled to respond. We have become more algorithmic. But it is ultimately the creator of the algorithm, not the algorithm itself, that dictates our rules and desires.

There is still no global document to regulate behaviour in cyberspace. Should humanity perhaps agree on universal rules and norms for cyberspace first before taking on ethical issues in the field of AI?

I would say that the issue of ethical norms is primary. After we have these norms, we can translate them into appropriate behaviour in cyberspace. With the spread of the internet, digital technologies (of which AI is part) are entering every sphere of life, and that has led us to the need to create a global document regulating the ethics of AI.

But AI is a component part of information and communications technologies (ICT). Maybe we should not create a separate track for AI ethics but join it with the international information security (IIS) track? Especially since IIS issues are being actively discussed at the United Nations, where Russia is a key player.

There is some justification for making AI ethics a separate track, because, although information security and AI are overlapping concepts, they are not embedded in one another. However, I agree that we can have a separate track for information technology and then break it down into sub-tracks where AI would stand alongside other technologies. It is a largely ontological problem and, as with most problems of this kind, finding the optimal solution is no trivial matter.

You are a member of the international expert group under UNESCO that is drafting the first global recommendation on the ethics of AI. Are there any discrepancies in how AI ethics are understood internationally?

The group has its share of heated discussions, and members often promote opposing views. For example, one of the topics is the subjectivity and objectivity of AI. During the discussion, a group of states clearly emerged that promotes the idea of subjectivity and is trying to introduce the concept of AI as a “quasi-member of society.” In other words, attempts are being made to imbue robots with rights. This is a dangerous trend that may lead to a sort of technofascism, inhumanity of such a scale that all previous atrocities in the history of our civilization would pale in comparison.

Could it be that, by promoting the concept of robot subjectivity, the parties involved are trying to avoid responsibility?

Absolutely. A number of issues arise here. First, there is an obvious asymmetry of responsibility. “Let us give the computer with rights, and if its errors lead to damage, we will punish it by pulling the plug or formatting the hard drive.” In other words, the responsibility is placed on the machine and not its creator. The creator gets the profit, and any damage caused is someone else’s problem. Second, as soon as we give AI rights, the issues we are facing today with regard to minorities will seem trivial. It will lead to the thought that we should not hurt AI but rather educate it (I am not joking: such statements are already being made at high-level conferences). We will see a sort of juvenile justice for AI. Only it will be far more terrifying. Robots will defend robot rights. For example, a drone may come and burn your apartment down to protect another drone. We will have a techno-racist regime, but one that is controlled by a group of people. This way, humanity will drive itself into a losing position without having the smallest idea of how to escape it.

Thankfully, we have managed to remove any inserts relating to “quasi-members of society” from the group’s agenda.

We chose the right time to create the Committee for Artificial Intelligence under the Commission of the Russian Federation for UNESCO, as it helped to define the main focus areas for our working group. We are happy that not all countries support the notion of the subjectivity of AI – in fact, most oppose it.

What other controversial issues have arisen in the working group’s discussions?

We have discussed the blurred border between AI and people. I think this border should be defined very clearly. Then we came to the topic of human-AI relationships, a term which implies the whole range of relationships possible between people. We suggested that “relationships” be changed to “interactions,” which met opposition from some of our foreign colleagues, but in the end, we managed to sort it out.

Seeing how advanced sex dolls have become, the next step for some countries would be to legalize marriage with them, and then it would not be long before people starting asking for church weddings. If we do not prohibit all of this at an early stage, these ideas may spread uncontrollably. This approach is backed by big money, the interests of corporations and a different system of values and culture. The proponents of such ideas include a number of Asian countries with a tradition of humanizing inanimate objects. Japan, for example, has a tradition of worshipping mountain, tree and home spirits. On the one hand, this instills respect for the environment, and I agree that, being a part of the planet, part of nature, humans need to live in harmony with it. But still, a person is a person, and a tree is a tree, and they have different rights.

Is the Russian approach to AI ethics special in any way?

We were the only country to state clearly that decisions on AI ethics should be based on a scientific approach. Unfortunately, most representatives of other countries rely not on research, but on their own (often subjective) opinion, so discussions in the working group often devolve to the lay level, despite the fact that the members are highly qualified individuals.

I think these issues need to be thoroughly researched. Decisions on this level should be based on strict logic, models and experiments. We have tremendous computing power, an abundance of software for scenario modelling, and we can model millions of scenarios at a low cost. Only after that should we draw conclusions and make decisions.

How realistic is the fight against the subjectification of AI if big money is at stake? Does Russia have any allies?

Everyone is responsible for their own part. Our task right now is to engage in discussions systematically. Russia has allies with matching views on different aspects of the problem. And common sense still prevails. The egocentric approach we see in a number of countries that is currently being promoted, this kind of self-absorption, actually plays into our hands here. Most states are afraid that humans will cease to be the centre of the universe, ceding our crown to a robot or a computer. This has allowed the human-centred approach to prevail so far.

If the expert group succeeds at drafting recommendations, should we expect some sort of international regulation on AI in the near future?

If we are talking about technical standards, they are already being actively developed at the International Organization for Standardization (ISO), where we have been involved with Technical Committee 164 “Artificial Intelligence” (TC 164) in the development of a number of standards on various aspects of AI. So, in terms of technical regulation, we have the ISO and a whole range of documents. We should also mention the Institute of Electrical and Electronics Engineers (IEEE) and its report on Ethically Aligned Design. I believe this document is the first full-fledged technical guide on the ethics of autonomous and intelligent systems, which includes AI. The corresponding technical standards are currently being developed.

As for the United Nations, I should note the Beijing Consensus on Artificial Intelligence and Education that was adopted by UNESCO last year. I believe that work on developing the relevant standards will start next year.

So the recommendations will become the basis for regulatory standards?

Exactly. This is the correct way to do it. I should also say that it is important to get involved at an early stage. This way, for instance, we can refer to the Beijing agreements in the future. It is important to make sure that AI subjectivity does not appear in the UNESCO document, so that it does not become a reference point for this approach.

Let us move from ethics to technological achievements. What recent developments in the field can be called breakthroughs?

We haven’t seen any qualitative breakthroughs in the field yet. Image recognition, orientation, navigation, transport, better sensors (which are essentially the sensory organs for robots) – these are the achievements that we have so far. In order to make a qualitative leap, we need a different approach.

Take the “chemical universe,” for example. We have researched approximately 100 million chemical compounds. Perhaps tens of thousands of these have been studied in great depth. And the total number of possible compounds is 1060, which is more than the number of atoms in the Universe. This “chemical universe” could hold cures for every disease known to humankind or some radically new, super-strong or super-light materials. There is a multitude of organisms on our planet (such as the sea urchin) with substances in their bodies that could, in theory, cure many human diseases or boost immunity. But we do not have the technology to synthesize many of them. And, of course, we cannot harvest all the sea urchins in the sea, dry them and make an extract for our pills. But big data and modelling can bring about a breakthrough in this field. Artificial intelligence can be our navigator in this “chemical universe.” Any reasonable breakthrough in this area will multiply our income exponentially. Imagine an AIDS or cancer medicine without any side effects, or new materials for the energy industry, new types of solar panels, etc. These are the kind of things that can change our world.

How is Russia positioned on the AI technology market? Is there any chance of competing with the United States or China?

We see people from Russia working in the developer teams of most big Asian, American and European companies. A famous example is Sergey Brin, co-founder and developer of Google. Russia continues to be a “donor” of human resources in this respect. It is both reassuring and disappointing because we want our talented guys to develop technology at home. Given the right circumstances, Yandex could have dominated Google.

As regards domestic achievements, the situation is somewhat controversial. Moscow today is comparable to San Francisco in terms of the number, quality and density of AI development projects. This is why many specialists choose to stay in Moscow. You can find a rewarding job, interesting challenges and a well-developed expert community.

In the regions, however, there is a concerning lack of funds, education and infrastructure for technological and scientific development. All three of our largest supercomputers are in Moscow. Our leaders in this area are the Russian Academy of Sciences, Moscow State University and Moscow Institute of Physics and Technology – organizations with a long history in the sciences, rich traditions, a sizeable staff and ample funding. There are also some pioneers who have got off the ground quickly, such as Skoltech, and surpassed their global competitors in many respects. We recently compared Skoltech with a leading AI research centre in the United Kingdom and discovered that our institution actually leads in terms of publications and grants. This means that we can and should do world-class science in Russia, but we need to overcome regional development disparities.

Russia has the opportunity to take its rightful place in the world of high technology, but our strategy should be to “overtake without catching up.” If you look at our history, you will see that whenever we have tried to catch up with the West or the East, we have lost. Our imitations turned out wrong, were laughable and led to all sorts of mishaps. On the other hand, whenever we have taken a step back and synthesized different approaches, Asian or Western, without blindly copying them, we have achieved tremendous success.

We need to make a sober assessment of what is happening in the East and in the West and what corresponds to our needs. Russia has many unique challenges of its own: managing its territory, developing the resource industries and continuous production. If we are able to solve these tasks, then later we can scale up our technological solutions to the rest of the world, and Russian technology will be bought at a good price. We need to go down our own track, not one that is laid down according to someone else’s standards, and go on our way while being aware of what is going on around us. Not pushing back, not isolating, but synthesizing.

From our partner RIAC

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India and outer space ambition: First crewed mission in 2021 and geopolitics involvements

Cristina Semeraro

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The Indian outer space programme has achieved an extraordinary progress in the last decade.

The country is already known as the “bright spot” of the global economy, relying on a vast internal market, a highly young population and as one of the most sustained growth rates among the BRICS: all characteristics which shape it one of the top ten economies in the world.

Additionally, India displays successful space missions in its portfolio along with its proficiency in operating low-cost space projects which have made it a tremendously esteemed role-player in the international environment.

The agenda for the 2020-2030 decade is busy and crammed with challenging missions planned to land on the Moon and found the first Indian solar observatory in 2020, orbit around Venus and Mars in the two-year period 2023-2024, engage the country’s first crewed orbital spaceflight mission in 2021 and install the first modular space station in 2030. Thus, this ambitious calendar is the square one to drive India to the top position among space-faring nations by the end of the decade.

The emerging advanced Industry 4.0 – made up of Artificial Intelligence (AI), autonomous robots, big data synthesis, hyper-automation and digital manufacturing – represents the core of the current decade: hardware and software technologies supplementing real and cyber rooms into cyber-physical systems are overcoming the past Industry 3.0 technologies which have been the fuel of space operations until now.

According to the India’s space history, in 1984, Indian Air Force (IAF) pilot Rakesh Sharma was the first and only Indian citizen to hazard the space aboard a Soviet rocket for a week-long stay on the Salyut 7 space station. By December 2021, the country is hell-bent on running its own crewed spaceflight programme, called Gaganyaan, consisting in the launch of three astronauts into low Earth orbit for one week. In order to heighten its odds at success, Indian Space Research Organisation (ISRO) is going to carry out two un-crewed test flights, respectively in December 2020 and July 2021. What really stands out from the past missions is the unveiled intention of launching a humanoid robot named Vyommitra into low Earth orbit, which will perform as a dummy astronaut for the first two test flights. Vyommitra is half-length but equipped with communication systems which enable it to perceive and transmit with astronauts. It is set up to react to its environment, develop life-support operations and simulate crew activities: all procedures which would – and will – assist in facing issues and ensure the safety of the crew’s life on board before its 2021-planned flight.

As laid out in the ISRO Report 2020, the human spaceflight represents a giant stepping stone in the long run towards technological breakthroughs and India cannot miss this golden opportunity.

However, although ISRO’s ambitions involve human spaceflight programme, the organisation does not have any know-how about astronaut training.

In light of this, it has followed a wake-up call for an international cooperation with Russia’s space agency Roscosmos and France. Specifically, since January 2020, four Indian Air Force (IAF) pilots have been attending a twelve-month-long programme at the Yuri Gagarin Cosmonaut Training Center, near Moscow. The pilots-turned-astronauts are addressing an intensive physical and biomedical training, including a first focus on preparation for extra-ordinary flight circumstances and a second one on monitoring the health conditions of astronauts from take-off to landing.

Well, it may be that ISRO is not yet at the helm of crewed spaceflights, but it certainly cannot be said that India does not tend to exceed its limits and thrive in challenging environments.

The Mars Orbiter Missions (Chandrayaan-1 and -2) and 104 satellites launched at once time are excellent patterns proving how outer space has increasingly become a resource for escalating a national prestige whose both Indian citizens and the international community can benefit.

Likewise, the space has also turned into an expedient of foreign policy and diplomacy, as well as a stratagem for its military renovation. About this latter, in 2019, India has abandoned its traditional opposition to the space militarisation to embrace a new, more resolute approach with a view to its national space policy. Then, the country has established a Defence Space Agency (DSA) in 2019 which was already at that time forecasted to be a milestone towards shaking the ground of the space revolution. The DSA must team up with its civilian space agency partner, ISRO, to boost India’s technological capabilities in space affairs. In particular, both the agencies are expected to break the long-standing competition and distrust between civilian and military sectors by developing Industry 4.0 innovation ecosystems and enhancing Industry 4.0 automations and components in all their future projects and missions.

Moreover, on 24 June 2020, the Union Cabinet decided to institute a new body – Indian National Space Promotion and Authorisation Centre (IN-SPACe) – that will pursue a greater involvement of private industry, academy and research institutions in India’s space sector. IN-SPACe, which is predicted to reach its final operational capability within six months, will act as a junction point between ISRO and every like-minded private organisation which is determined to participate in research and development (R&D) of new technologies, exploration missions and human spaceflight programme.

The call for the private sector finds its origins in what the ISRO’s chairperson – Kailasavadivoo Sivan – stated during a recent interview. He declared that Indian industry had a barely three per cent share in a rapidly growing global space economy which was already worth at least $360 billion. Only two per cent of this market was for rocket and satellite launch services, which require fairly large infrastructure and heavy investment.

Despite profit-making and strategic reasons are crucial for the private involvement in the space sector, the Indian industry seems to be still unable to cater to the technological demands on its own.

Off to a rocky step, New Delhi should provide a strategic national space vision in the long term, evolve military dogmas, brainstorm new policies and change the geopolitics of the Region and the world at large.

If the above-mentioned Gaganyaan mission – meant to depart in 2021 – is successful, India will join the ranks of Russia, the U.S. and China in launching their own crews into space.

The geopolitical context that would follow up will meet the India’s growing role on the world stage and these diplomatic key results could be very convenient in turning tables for the United States: strengthening relations with India and making the country join the “table of the greatest ones” along with Europe and Russia, would isolate China, which is also on the hunt for extra-planetary successes.

From our partner International Affairs

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FLATOD-19 – Flexible Tourism Destinations: An innovative management tool for visitors and destinations

MD Staff

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In the time of Covid-19 epidemic, the destinations of any kind, around the globe, must consider the probability of never facing a “zero number”, ie a full elimination, of cases.  Especially “Tourism Destinations” have to consider a list of parameters regarding their ability to operate within a COVID-19 environment (or any other epidemic) and to respond fast, if they are to maintain their presence at the world “touristic map”.

Greece, as a country with many islands being separate tourism destinations themselves, faces a unique dilemma regarding the identification of destinations which can “open” to tourism, together with their “when” and “how”. Destinations aiming to “open” must also, on top of the national and international legal framework, apply:

1. an Integrated Plan for management of facilities, visitors and locals, so as to copy with incidents and crises in a flexible way, including even the unpleasant “closing-and-reopening” scenario.

2. effective tools to communicate their managerial sufficiency to all interested parties, especially to potential visitors and local communities.

The Project FLATOD-19:

The FLATOD-19 Methodology covers those challenges and strategic necessities, the main one being the high percentage of the destination’s population “enrichment”, ie a weekly input-output of visitors of 30-100% of the local population, most of them with vague epidemiological status, risking uncontrollable outbreaks.

As stated by the Greek chief Epidemiologist, Mr. Sotirios Tsiodras, such (tourism) environments make the tracking of cases incredibly difficult, especially among tourists. Therefore, the presence of capable health infrastructures alone at the tourism destinations is of small practical value, because it is fairly easy for an outbreak to occupy the capacity and crush the existing health system. Conversely, it is of vital importance to implement methods of preventive control of possible cases’ transmission and, even more important, it is their identification and very fast tracing both at hotel and at the destination level. The issue of “speed’ should be emphasized, as on top of the possible effects on the medical/ health area, there is another neglected issue:  the huge indirect costs entailed by the delay of a well-structured reaction (flights’ diversions, quarantines, etc.).

The innovative methodology “FLATOD-19” helps the pre-planned restriction of incidents and the rapid traceability of cases through the following pillars:

A) Destinations’ categorization based on the probable efficiency of “opening” and on the visitors’ characteristics (e.g. their country of origin) following always the performance of an economic and technical feasibility audit in the very beginning.

B) Formation of a collaborative Leadership scheme for implementing the project at any required local level and installation of critical-information management system (mini MIS).

C) Visitors’ management through their grouping in “clusters”, at country, destination and hotel level, by zoning and time-slotting techniques, starting from the booking stage until their departure.

TEAM FLATOD-19

Our methodology was developed by a multidisciplinary group of experts, scientists-consultants representing many complementary sectors of the tourism industry, living in four countries:

MAIN STUDY TEAM

• Dimitris Vassiliou, MSc Management Science & OR, Destination Marketing & Gastronomy tourism expert, Owner of “Authentic Greece – Local Products & Destinations”

• Prof. Michalis Toanoglou, PhD Hospitality Management, Sustainable Destination Management expert (S. Korea, Woosong University)

• Kiki Domzaridou, Chemist, MSc, MBA, Quality Management Systems expert, Food Safety Lead auditor

• Emmanouil Paterakis, General / Family Doctor, member of the Board of Directors of the Medical Association of Heraklion, Crete

• Iris Kouveli, MSc Sports Management, Sport Events & Destinations Integrator

• Argyri Katapodi, MSc Finance & Investment, Luxury Hospitality Business/ CEO

• Dimitrios Soukeras, MBA(ER), SJSU Faculty, Risk & Incident Analysis Expert- O.Diagnosis LTD/CEO

• Dr Melas Christos, Assistant Professor in Health Informatics, School of Health Sciences, Hellenic Mediterranean University, Crete. Collaborating Academic Staff, Business and Organisation Management, Hellenic Open University

• Christos Mammidis, BBA, MBA, Communication expert / PR Strategist, PR&More Ltd

• Vasilis Zissimopoulos, CEO – Founder Costa Nostrum- Sustainable Beaches/ Company of Certification for Sustainable Beaches

• Marios Papadakis, MD, PhD, MBA plastic surgeon Ishou University hospital, Taiwan

DISCLAIMER:

Since the beginning of the pandemic, our team put an effort or even “envisioned” to cover an expected gap in planning and to help not only Greece but also other tourism-based countries to assign practical solutions at complex problems, in the era of Covid-19 pandemic.

We would like to underpin that our effort, considering its research and thus innovative   character, DOES NOT claim any completeness or perfection honour. Our model targets specific types of destinations, and has not so far fully incorporated some operational and marketing parameters. Moreover, in no case, we intend to replace the a country’s structures or any scientific organization regarding the provision of health data or the use of epidemiological models, although we plan to develop one focused specifically on tourism.

Consequently, we are declaring that we are open to collaborations with individuals and groups/institutions and we will be happy to meet and cooperate with any interested parties willing to offer to the common cause.

With honour and sense of responsibility

The FLATOD-19 Team

flatod19@gmail.com

************************************************

For any information please contact:

Dimitris E. Vassiliou, e-mail: dvas[at]apelop.gr

Prof . Michalis Toanoglou: e-mail: toanogloum[at]icloud.com

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