A group of senior financial services industry executives from firms including HSBC, Allianz, and Ant Financial, along with public sector and civil society leaders from Bank of Canada, Australian Securities and Investment Commission, IMF and University of Oxford, working with the World Economic Forum, today published principles for the appropriate use of customer data in Financial Services.
The principles provide goalposts for how banking, insurance and financial technology companies may approach questions around appropriateness, fairness, and transparency as they increasingly rely on the collection and use of customer data for business purposes. Policy makers can reference the principles as they continue to shape policy and regulation for the use of data.
“An uncoordinated proliferation of global data frameworks may prove counterproductive in the long run, resulting in further regulatory fragmentation with adverse knock-on effects for innovation and new business formation,” said Matthew Blake, Head of the Forum’s Financial and Monetary Systems Initiative. “This is why the stakeholders convened by the Forum identified a need for global principles.”
The principles are:
Control – “Companies should be clear about their use of customer data, attain customer agreement to their customer data policies and, where appropriate, seek consent for specific uses.”
Security – “Companies should be held responsible and accountable for data security.”
Personalization – “Companies should be able to create individual customer-level profiles that allow them to provide differentiated customer services.”
Advanced analytics – “Companies should be able to comprehensively test, validate and explain their use of data analytics and models to customers.”
Portability – “Companies should, where appropriate, allow customers to access, download, transfer and/or permit third parties to manage data about them.”
The principles were presented in the White Paper The Appropriate Use of Customer Data in Financial Services which the Forum published today in collaboration with Oliver Wyman.
The rapidly growing significance of data in Financial Services provides both the industry and policy makers with tremendous opportunities as well as serious challenges. The role of data thus features prominently on the program of the Annual Meeting of the IMF/ World Bank Group from October 12-14 in Bali, Indonesia. The Forum will complement these discussions through its principles work and convene senior leaders from banks, finance ministries and central banks to discuss how to translate the principles into business practice and policy.
“This is best achieved by combining public regulation with private standards that represent the collective view of best practice and then buttressing them with a series of hard incentives that foster adoption and adherence,” says Mark Carney, Chairman of the G20’s Financial Stability Board and Governor of the Bank of England in the Forum White Paper.
“If the exchange of data for better services is to be a repeating win-win game, it is necessary to ensure that short-term gains do not generate new long-term risks or a general loss of trust between financial intermediaries and their customers,” said Carlos Torres Vila, CEO of BBVA and a contributor to the White Paper.
“Recent data breaches at large organizations, along with increasingly pertinent questions of trust around how customer data is being used or shared, have highlighted the urgency to review and define the appropriate use of customer data in financial services. The existing frameworks (e.g., GDPR, California) are necessary, yet insufficient. Implementing a shared set of principals will require a lot of work across the industry – and failing to do so could bring consequences ranging from overexposure to risk via in-activity to the stifling of innovation via overzealous regulation,” said Ted Moynihan, Global Head of Financial Services at Oliver Wyman.
Does Buying a Chinese Smartphone Pose a Privacy Risk?
Chinese smartphones have garnered a pretty bad privacy reputation in the last few years, which stems from several issues, such as lack of consumers’ trust and the fact that global political events have not really been in China’s favor. Somewhere around the mid-2010s though, China’s global image changed a lot for the better, especially with their appearance in the smartphone industry and when it comes to advances in 4G and 5G technology.
The smartphone industry is one of the fastest growing sectors in the global technology industry. Particularly in the last decade, which gave us the smartphone revolution, global device sales have skyrocketed from just 100 million in 2007, to over 1.5 billion today. Smartphones are also the most popular way through which people access the internet, which makes this sector critical for tech companies.
14 years ago now, we experienced the launch of the first Apple iPhone in 2007, which would undoubtedly mark the beginning of a new Information Age. As the years went by, we have seen big players such as Samsung entering the market, as well as most recently Chinese companies like Huawei and Xiaomi eating up global market share with their very affordable smartphones. It isn’t just Huawei and Xiaomi, though, let’s not forget Oppo and Vivo too, who have held small but stable market share, even gaining popularity in the United States.
Apple never really took off in China like it did in the rest of the world, as the nation favoured national production and local brand loyalty, but Apple has always been in demand there. Outside of China though, Apple had absolutely dominated the smartphone market for a long time with the entire world anxiously awaiting their next press conference, and what their new iPhone would be like. The market dominance then switched hands between Apple and Samsung for a few years, with Samsung being dominant most of the time.
Now, however, the global smartphone market has changed. With so much competition on the horizon (Samsung, Xiaomi, Huawei), as well as Apple charging very lofty prices for their latest offerings (and having lost some of their charm along the way with radical design changes), Chinese players have adapted and grasped a firm hold on the market for the foreseeable future. Offering familiar minimalist design approaches that Apple is known for, as well as having totally revamped their marketing, Chinese smartphone brands are now a true contender to the established giants. Ultimately, the most important target market for Chinese smartphones is the US and EU markets.
There is a big problem there though, it looks like there are serious privacy issues that plague Chinese smartphones and their reputation. Let’s look into this below.
What Is The Problem With Chinese Smartphone Brands?
With news of Huawei being banned (Xiaomi is also blacklisted) from Western countries, their reputation is not in a good place. Today, there are many Chinese smartphone brands available, with Huawei and Xiaomi being the most recognizable internationally -the ones that have sold the most outside of China. Some of the other ‘budget’ brands are Honor and Realme, for example, which may not be known to most people. There are many more Chinese smartphone brands, but way too many to list.
With so much political tension between the US and China, what does this mean if you are planning to buy/already own a Chinese smartphone? Unfortunately, it is a fact that Chinese smartphones have experienced many privacy and security related issues with their devices, which fall into the categories;
- Pre-installed spyware
- Malware vulnerabilities
- Data theft
- Hardware ‘Backdoors’
- Weak encryption
Beyond pre-installed malicious software in Chinese smartphones, there are additional risks from installing very popular Chinese-made social media apps, such as;
Takeaways For Your General Smartphone Security
Having covered why there is so much negative buzz around Chinese smartphones and their privacy risks, let’s remember that a lot of it comes from the political tension between China and the US. There have been countless allegations of spying, hacking and data risks. Beyond this, there is a more important fact for the regular user. It is that Chinese phones are Android-based, which has a much larger user base and is as such more susceptible to attacks.
Let’s emphasize one thing; yes, that doesn’t mean that these devices are safe, but what is safe nowadays? Should this deter you, a regular citizen, from buying a Chinese smartphone? It is difficult to say what is considered ‘safe’ nowadays, and depends a lot on who you are and whether your data is so sensitive that governments will try to access your phone (for most people, this is not an issue).
However, for the privacy conscious individuals out there, there are some things you must implement for your safety and peace of mind, no matter what kind of device you use, or which country it comes from;
- Always use a trustworthy Virtual Private Network, or VPN
- Consider that iOS may be safer than Android overall
- Make sure that you have a strong password on your phone
- Ensure that you have multi-factor authentication at every juncture
- Do not share sensitive information online if possible
- Always keep your smartphone software up-to-date
- Never download unverified software, or access third-party app stores
Earth Observation Data Could Represent A Billion-Dollar Opportunity For Africa
Earth observation [EO] data provides a billion-dollar opportunity for economies on the African continent, one that could create jobs and build new resilience after COVID-19.
The newly released report Unlocking the Potential of Earth Observation to address Africa’s critical challenges lays out the multiple economic benefits from EO data. The report was written in collaboration with Digital Earth Africa, an initiative that is a world first in providing freely accessible data that maps the entire African continent.
This report marks the first known time the potential impact of EO for Africa has been quantified. According to estimates, EO could be worth up to $2 billion a year thanks to:
1. A strengthened EO industry. Improved use of EO data could lead to an extra $500 million in yearly EO sales along with new job opportunities and increased fiscal revenues.
2. Boosted agricultural productivity. Better data could potentially be worth an extra $900 million a year, thanks to water savings and productivity gains for farmers, not to mention reduced pesticide usage.
3. Better regulation of gold mining activity. Data allows countries to crack down on illegal mining, providing a potential savings of at least $900 million from reduced environmental damage and fiscal evasion.
The report shows the opportunity available in EO data to strengthen economies and reach sustainability goals. EO data can help governments make more informed decisions regarding water, agriculture, food security and urbanization. Advancing new collaborations between public and private efforts can incentivize data sharing to develop EO industries on the continent even further.
Dr Adam Lewis, Managing Director of the Digital Earth Program welcomes the findings of the report as the first of its kind to quantify the potential benefits of the program. “Through collaboration with key partners both within Africa and across the globe, we have made significant progress in turning this potential into a reality. Over the last 12 months the program has met a number of milestones in improving access to data and services within Africa. Working with Amazon Web Services as well as international space agencies and the private sector, we have been able to provide access to locally stored analysis-ready satellite data within Africa.” Adam said.
“We are proud to support Digital Earth Africa’s efforts to make Earth observation data more easily accessible to African nations,” said Ana Pinheiro Privette, Lead for Amazon Sustainability Data Initiative. “Through the Amazon Sustainability Data Initiative, Amazon is making available petabytes of Earth observation data, which provide valuable insights for communities to manage climate impacts including increased floods and droughts.”
Valuing the impact of EO is an emerging practice globally, with recent reports covering the Asia Pacific, Australia, the European Union and the UK, but this is the first such report for Africa. The report was developed following examination of the readiness of African countries to effectively and efficiently grow their geospatial capabilities, integrated with study of the potential economic benefit of EO data adoption on specific sustainable development focus areas.
Data-Driven Operations Are Key to Future of Manufacturing
In the near future, manufacturing companies will collaborate in hyperconnected value networks in which data-and-analytics applications drive productivity, new customer experiences and societal and environmental impact. A new white paper, Data Excellence: Transforming Manufacturing and Supply Systems, released today presents the challenges for manufacturers and provides the steps to overcome them.
According to the report, nearly three-quarters of 1,300 surveyed manufacturing executives consider advanced analytics to be critical for success and more important today than three years ago. However, only a few companies capture the full value that data and analytics can unlock to address manufacturers’ most pressing challenges. Less than 20% of surveyed participants prioritize advanced analytics to promote either short-term cost reductions or longer-term structural cost improvements. Only 39% have managed to scale data-driven use cases beyond the production process of a single product and thus achieve a clearly positive business case.
Surveyed manufacturers cited various challenges that impeded their efforts to further scale and implement data-and-analytics solutions within their plants and across networks:
- They struggle to prioritize the right value-adding use cases from a broad range of applications
- They have not put in place technological enablers, such as data security or advanced algorithms
- They lack critical organizational enablers, such as skills and capabilities and effective internal governance
This study by the World Economic Forum, in collaboration with the Boston Consulting Group (BCG), features insights from a unique community of 40+ manufacturing organizations and leading academics and public sector representatives, identifying six priorities to capture value from data and analytics in manufacturing:
- Define a data-to-value strategy and roadmap
- Incentivize internal and external ecosystem partners
- Build capabilities to capture and use data
- Implement an open platform to unlock data silos
- Enable connectivity for low-latency, high-bandwidth data flows
- Ensure data security and privacy
“These findings will help accelerate our journey to support companies in devising a path forward to reach the next level of data-based manufacturing excellence, build trust among manufacturing, suppliers and customers, and unlock new value through the development of new data-driven ecosystems,” said Francisco Betti, Head of Shaping the Future of Advanced Manufacturing and Production at the World Economic Forum.
“Manufacturing is on the verge of a data‑driven revolution,” said Daniel Küpper, Managing Director and Partner of BCG and a report co-author. “But many companies have become disillusioned because they lack the technological backbone required to effectively scale data-and-analytics applications. Establishing these prerequisites will be critical to success in the post-pandemic world.”
As a next step, the community is co-developing a Manufacturing Data Excellence Framework, which comprises value-adding applications as well as technological and organizational success factors. Companies will be able to leverage this framework to accelerate the development of globally connected manufacturing data ecosystems.
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