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In Northern Nigeria, Online Skills Help Youth, Women Tap New Opportunities

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A mother holds her baby during the Click-On Kaduna Workshop held recently in Northern Nigeria. Photo: World Bank

Rashidat Sani lost her job when she was pregnant with her child.  Now a nursing mother, she has been unable to find flexible employment that would allow her to take care of her baby and earn a living.

That was before Sani attended the Click-On-Kaduna digital skills workshop earlier this year, which helped her become an “e-lancer;” a self-employed contractor who can work various online jobs.

“This workshop has been perfect for me,” said Sani. “I can stay home and take care of my baby while working on my computer. I can’t thank the organizers enough.”

Sani is one of more than 900 young people who attended the three-day workshop designed to help young Northern Nigerians tap into the digital job market. With support from the Rockefeller Foundation, the workshop was created by the Kaduna State government and the World Bank to increase job opportunities for the country’s youth—which currently makes up more than half its population—and decrease youth unemployment which has risen to 33%.

“There are nine million people in Kaduna State, 75% of whom are below 35,” said Muhammad Sani Abdullahi, Commissioner of Budget and Planning for Kaduna State. “There are also roughly 70,000 government jobs in the state and this cannot meet up with the job deficit.”

The hands-on workshop aimed to give unemployed and underemployed youth, women, and disadvantaged groups some of the tools needed to compete in the online job market. Sessions included practical trainings on how to set up an online profile, build a personal brand, negotiate a fair compensation, and land a first job. The workshop also provided opportunities for participants—nearly half of them women—to interact with e-lancing platforms like Upwork, a key partner of Click-On Kaduna, as well as several local platforms such as Efiko, Asuqu, MotionWares, or Jolancer.

In the last decade, digital technology has disrupted the global economy and fostered the creation of countless new markets, products, platforms, and services. Among the innovations, there has been a rise of online freelancing platforms which have enabled disadvantaged people across skills, gender and income levels to overcome physical and socio-economic barriers to earn an income through the Internet.

In Nigeria, unemployment rates have increased from 11.92 to 15.99 million in 2017, with the youth reported to be the most affected. This is further aggravated in Northern Nigeria due to its fragility and where the educational and economic infrastructures remain inadequate.

Kaduna State, located in the northern part of the country, faces these challenges. Plagued by years of endemic violence, government leaders recognize the importance of creating jobs for its young people, and the immense opportunities the digital economy offers.

Boutheina Guermazi, World Bank Director for Digital Development, said the global digital economy has given rise to a massive new market facilitated by digital platforms that are accessible to anyone who has access to the Internet.

“It is helping to promote inclusion by creating economic opportunities for youth in fragile states by equipping them with the skills needed to improve their social welfare regardless of their gender and income levels” she said. “These new income-generating opportunities need to be leveraged to create and connect people with jobs, especially women in the North who often do not have equal access to markets and jobs.”

Building on the success of the workshop, the Bank and Upwork rec+ently launched a pilot program that aims to kickstart the online careers of about 150 job seekers, expose them to more and better jobs, and contribute to Click-On-Kaduna’s sustainability and long-term impact.

Each of the selected participants will be given five tasks created under the Upwork pilot program. Once successfully completed, they will be paid for their work and rated, increasing their competitiveness for jobs on the platform. Participants will also be provided with further opportunities for mentoring and capacity building from Upwork while receiving payment for their work.

“I did not even have any idea of Upwork in the first place if it had not been for Click-On Kaduna,” said Nehemiah John, who participated in the workshop and the pilot program. “Aside from [participating in] the pilot project I am about to round a [new] contract with a client on Upwork. He requested a t-shirt design which I have done, and he liked it.”

The outcomes of the pilot program will continue to be monitored by Upwork and the Bank team, with the goal of increasing the number of people able to access online jobs and increase their incomes.

World Bank

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New Social Compact

Remote Learning during the pandemic: Lessons from today, principles for tomorrow 

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Education systems around the world reacted to COVID-19 by closing schools and rolling out remote learning options for their students as an emergency response.  New World Bank analysis of early evidence reveals that while remote learning has not been equally effective everywhere, hybrid learning is here to stay.

Going forward, for remote learning to deliver on its potential, the analysis shows the need to ensure strong alignment between three complementary components: effective teaching, suitable technology, and engaged learners.

“Hybrid learning – which combines in-person and remote learning – is here to stay. The challenge will be the art of combining technology and the human factor to make hybrid learning a tool to expand access to quality education for all,” emphasized Jaime Saavedra, World Bank Global Director for Education.  “Information technology is only a complement, not a substitute, for the conventional teaching process – particularly among preschool and elementary school students. The importance of teachers, and the recognition of education as essentially a human interaction endeavor, is now even clearer.”

The twin reports, Remote Learning During the Global School Lockdown: Multi-Country Lessons and Remote Learning During COVID-19: Lessons from Today, Principles for Tomorrow, stress that three components are critical for remote learning to be effective:

  • Prioritizing effective teachers: a teacher with high subject content knowledge, skills to use technology, and appropriate pedagogical tools and support is more likely to be effective at remote instruction.
  • Adopting suitable technology: availability of technology is a necessary but not sufficient condition for effective remote learning.
  • Ensuring learners are engaged: for students to be engaged, contextual factors such as the home environment, family support, and motivation for learning must be well aligned.

The reports found that many countries struggled to ensure take-up and some even found themselves in a remote learning paradox: choosing a distance learning approach unsuited to the access and capabilities of a majority of their teachers and students.

“Emerging evidence on the effectiveness of remote learning during COVID-19 is mixed at best,” said Cristóbal Cobo, World Bank Senior Education and Technology Specialist, and co-author of the two reports. “Some countries provided online digital learning solutions, although a majority of students lacked digital devices or connectivity, thus resulting in uneven participation, which further exacerbated existing inequalities. Other factors leading to low student take-up are unconducive home environments; challenges in maintaining children’s engagement, especially that of younger children; and low digital literacy of students, teachers, and/or parents.”

“While pre-pandemic access to technology and capabilities to use it differed widely within and across countries, limited parental engagement and support for children from poor families has generally hindered their ability to benefit from remote learning,” stressed Saavedra.

Despite these challenges with remote learning, this can be an unprecedented opportunity to leverage its potential to reimagine learning and to build back more effective and equitable education systems. Hybrid learning is part of the solution for the future to make the education process more effective and resilient. 

The reports offer the following five principles to guide country efforts going forward:

Ensure remote learning is fit-for-purpose. Countries should choose modes of remote learning that are suitable to the access and utilization of technology among both teachers and students, including digital skills, and that teachers have opportunities to develop the technical and pedagogical competencies needed for effective remote teaching. 

Use technology to enhance the effectiveness of teachers. Teacher professional development should develop the skills and support needed to be an effective teacher in a remote setting.

Establish meaningful two-way interactions. Using the most appropriate technology for the local context, it is imperative to enable opportunities for students and teachers to interact with each other with suitable adaptations to the delivery of the curriculum.

Engage and support parents as partners in the teaching and learning process. It is imperative that parents (families) are engaged and supported to help students access remote learning and to ensure both continuity of learning and protect children’s socioemotional well-being.

Rally all actors to cooperate around learning. Cooperation across all levels of government; as well as partnerships between the public and private sector, and between groups of teachers and school principals; is vital to the effectiveness of remote learning and to ensure that the system continues to adapt, learn, and improve in an ever-changing remote learning landscape.

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Youth embody ‘spirit’ of 21st century more than parents

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Even in the face of the COVID-19 pandemic, climate change and other global challenges, children and youth are nearly 50 per cent more likely than older people to believe that the world is becoming a better place, according to the results of a landmark intergenerational poll published on Thursday. 

The international survey was conducted by the UN Children’s Fund (UNICEF) and Gallup, the global analytics and advice firm, and has been released ahead of World Children’s Day on 20 November. 

The Changing Childhood Project is the first poll of its kind to ask multiple generations for their views on the world and what it is like to be a child today.  

Part of the solution 

Henrietta Fore, the UNICEF Executive Director, said that despite numerous reasons to be pessimistic, children and young people refuse to see the world through the bleak lens of adults. 

“Compared to older generations, the world’s young people remain hopeful, much more globally minded, and determined to make the world a better place,” she added.  

“Today’s young people have concerns for the future but see themselves as part of the solution”. 

More than 21,000 people in 21 countries participated in the survey, which was conducted across two age cohorts – 15-24 years old, and age 40 and up – and during the COVID-19 pandemic. 

Hopeful, not naïve 

Nationally representative surveys were undertaken in countries across all regions – Africa, Asia, Europe, and North and South America – and income levels.  

 The findings revealed young people are also more likely to believe childhood has improved, and that healthcare, education and physical safety are better today when compared with their parents’ generation. 

However, despite their optimism, youth are far from naïve.  The poll showed they want to see action to address the climate emergency.  At the same time, they are skeptical about the information they consume on social media, and struggle with feelings of depression and anxiety.  

This generation is also more likely to see themselves as global citizens, and they are more willing to embrace international cooperation to combat threats such as the pandemic. 

Aware of risks 

The survey also found children and young people are generally more trusting of national governments, scientists and international news media as sources of accurate information.  

They are also aware of the problems the world is facing, with nearly 80 per cent seeing serious risks for children online, such as exposure to violent or sexually explicit content, or being bullied. 

Young people want faster progress in the fight against discrimination, more cooperation among countries, and for decision-makers to listen to them. 

Nearly three-quarters of those surveyed who are aware of climate change believe Governments should take significant action to address it.  The share rises to 83 per cent in low- and lower-middle countries, where climate impacts are set to be greatest. 

21st century citizens 

In practically every country, large majorities of youth said their countries would be safer from COVID-19 and other threats if Governments would work together, rather than on their own. 

They have also demonstrated stronger support for LGBTQ+ (lesbian, gay, bisexual, transgender and queer) rights, with young women at the forefront for equality. 

The survey also revealed a strong alignment between the two generations, including on the issues of climate, education, global collaboration, though some of the deepest divides occurred around optimism, global mindedness and recognition of historical progress.   

“While this research paints a nuanced view of the generational divide, a clear picture emerges: Children and young people embody the spirit of the 21st century far more readily than their parents,” said Ms. Fore.  

“As UNICEF prepares to mark its 75th anniversary next month, and ahead of World Children’s Day, it is critical we listen to young people directly about their well-being and how their lives are changing”.

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Seva, a book that is here to heal the world

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It was early in February this year that I visited the Golden Temple in Amritsar. Walking outside the beautiful golden studded Gurudwara, I couldn’t help but feel awe at the langar that was being served. Prepared for lakhs of devotees everyday. Imagine a kitchen that is equipped to feed around one lakh people everyday, what goes on in the minds of people working at the Golden Temple tirelessly to feed one lakh devotees? There is really only one value behind their actions – Seva. Seva literally translates to helping others and seems simple at the outset. But to understand it deeply, you need to read Jasreen Mayal Khanna’s Seva published earlier this year.

Seva – Sikh secrets on how to be good in the real world by Jasreen Mayal Khanna is a book that is here to heal the world. It is a much needed book during the current times and promotes the values of helping others while outlining basic things that we often forget to do – say thank you daily, embrace joy, work harder than you pray, practice equality at home, help someone everyday, be brave, learn to laugh at yourself and live in Chardi Kala. While other points might seem easy and direct, the last one, Chardi Kala might not be obviously understandable to many outside the Sikh Community. What is Chardi Kala? It is the mental state of eternal optimism and joy. The Sikh Community is popularly known across the world for helping others and Jasreen Mayal Khanna explains more about the Sikh practice of Seva, serving others.

For a few, doing Seva comes naturally because it has been taught to them since childhood. This is especially valid for people from the Sikh Community who, as Khanna tells us in her book, are taught to contribute towards community service from a very young age. For some, they need to ingrain Seva in their life to lead a more balanced and happy life. We often forget that the individual and the community are woven into a beautifully intricate fabric that relies on each other. We are only reminded of how interconnected we are to each other during times of crisis. The COVID 19 pandemic has been a great reminder about how we need each other to survive. Friends, family and complete strangers helping out each other during times of the pandemic has been revolutionarily eye opening. The truth is that we should not need a pandemic to make us realise how interconnected we are. Books like Seva are an ode to that fabric of interconnectedness that is often forgotten in the world today. With ancient Sikh secrets and promoted values of happiness, the book heals readers in ways more than one. You quite literally need to read this book to lead a more balanced life.

While many Indians have been reading books like Ikigai talking about Japanese secrets to life, books like Seva hit far closer to home for Indians. Reading the book is also a testament to secularism since you can understand more about a community that you possibly interact with daily. Moreover, the book also gives you the opportunity to understand more about the values of the community that you can easily pick things from. Seva is not just a read for Indians, but deserves to be popularised across the world. The book will hit the UK market in May 2022.

“I had my first baby in the first wave of Covid. Through the pandemic, I kept seeing examples of Sikhs who were risking their own lives to help absolute strangers. And while I was very proud, I was not overly surprised because doing seva is second nature to Sikhs. I knew that this is a story that the world needs to hear, that my son Azad needs to hear. I wrote Seva because it is, in a way, the solution to the problems of modern life. Read it to believe it. “, Khanna says rightly. She is quite right about this, you need to read it to believe it.

I hope you can enjoy the book with some traditional Sikh Panjiri, the most delicious sweet made from wheat flour and dried nuts.

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