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Quantified at Last: Investments in Digital Technologies Drive Profits, Productivity

MD Staff

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Digital technologies such as robotics, mobile and social media, the internet of things, artificial intelligence and big data analytics are transforming the global economy. Overall, investments in these technologies are leading to an increase in productivity and EBITDA for a majority of companies. However, several factors influence the return on investment. A new report, Maximizing the Return on Digital Investments, published today by the World Economic Forum in collaboration with Accenture, looks at the impact of investments in digital technologies across 14 different industries.

The data shows that gains are not evenly distributed. The growth associated with these investments is currently driven by the top 20% of companies (by productivity) within each industry sector. Without broader implementation, an “industry inequality” could emerge, creating a small group of highly productive industry leaders and leaving the rest of the economy behind. SMEs in particular, often the driver of national economies, could suffer from competitive disadvantages.

The findings are based on a survey of over 16,000 businesses between 2015 and 2016 and mark a first attempt at quantifying the business impact of digital technologies. Among the key results are that investment in a combination of cognitive technologies, the internet of things, robotics and mobile/social media led on average to an increase in productivity three times higher than investments in any of these technologies individually.

The report, which aims to help business leaders make informed investments in technology, finds considerable variation between industries when it comes to digital investments. On average, heavier industries realize greater returns in productivity. Chemistry and Advanced Materials registered the greatest returns, with industry leaders achieving 160% additional EBITDA per employee investing in these technologies and 120% for the remainder of the sector. Gains by Professional Services businesses follow, generating 80% and 40% respectively. The heavier industries claim the highest gains from investment in robotics (90%), while mobile and social media provide a 70% return for service-oriented companies.

Of the technologies analysed, cognitive technologies offered the highest return, generating $1.90 per employee for every dollar invested. It is expected that the largest investment in these technologies between 2016 and 2020 will be in the internet of things as IoT build-out will generate the huge amounts of data needed for artificial intelligence and big data analytics to flourish.

“Digital transformation is a key driver of sweeping change in the world around us, improving people’s lives and opening new opportunities for businesses to grow and create value,” said Jonas Prising, Chairman and Chief Executive Officer of ManpowerGroup. “Yet gaps occur when innovation moves faster than organizational and societal frameworks allow. Wherever companies are on their digital journey, the path is clear: they need to invest in the technologies that maximize business opportunity on the one hand while developing people’s skills and capabilities to be successful in the digital age with the other.”

Would-be technology investors should be aware, however, that while industry leaders on the whole generate higher returns than followers, the survey finds that when it comes to internet of things and cognitive technologies, followers are able to benefit from the best practices and reduced costs made possible by pioneering leaders, and thus achieve a greater return.

“At the moment, companies are running the risk of investing in digital technologies without a full picture of the impact of those decisions. This is either because they find the benefits hard to quantify, they are worried about disrupting their own business model or they just don’t know how to make the right investments,” said Bruce Weinelt, Head of Digital Transformation of the World Economic Forum. “This report provides proof of positive returns on digital investments and offers executives practical guidelines.”

The report identifies five key drivers for maximizing value from digital investments:

Agile and digital-savvy leadership: nimble decision-making process combined with strategic vision across all management levels

Forward-looking skills agenda: Reskilling and aligning hiring around innovation to create a flexible, accountable workforce

Ecosystem thinking: success is increasingly dependent on customers, partners, and supply chain and other stakeholders

Data access and management: real-time insights are only possible with robust data infrastructure, warehousing and analytics

Technology infrastructure readiness: Effective use of cloud storage, cyber security, interoperability and transparency is key

The report was developed with input from Arne Sorenson, President and Chief Executive Officer, Marriott International, and Jonas Prising, Chairman and Chief Executive Officer, ManpowerGroup. It is part of the Forum’s Digital Transformation Initiative launched in 2015. Over the past three years, the initiative has analysed the impact of digital transformation across multiple industries with inputs from more than 450 experts, including over 200 chief executives.

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World’s Best Blockchain and Artificial Intelligence based Idea for the Financial Markets

Osama Rizvi

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Some saw Blockchain only in the form of a cryptocurrency and moreover Bitcoin. The purpose behind their understanding was “easy money”. Few won, many lost. Then there were others who could see, in Blockchain, a completely different, revolutionizing technology that would not help in tackling the problem of bio-piracy and change the shipping industry for good. Evidently, the latter were the winners. All of them. As they were able to grasp the true essence of what will be the future.

Welcome to the world of investment and finance. Riddled with speculation, inside information, uncertainty. Hordes of amateur investors due to the lack of information or rather inaccessibility to the right information are drawn to different investment opportunities in different asset classes, only to lose money later on. But that might change very soon!

What is the biggest problem all investor face? Unpredictability. What creates this unpredictability? Reasons galore.One of them is that large financial institutions prefer to serve the needs of the institutional clients over small investors. Second, over a billion small investors spread around the world, in any financial market, ranging from stocks to bonds to commodities to forex and now the newly created asset class of crypto currencies and Tokens, have to rely on the advice of a few human beings, called analysts, whose advice can go wrong at times. And events like financial crisis of the past only cement this fact.

Here we should divert our attention to Artificial Intelligence which in the true and purest sense of the word is revolutionizing the way we are living and will live in the future. From weapon’s industry to health, and from lawyers to analysts everyone is using AI to deliver their products or services in a more efficient and effective way. So, why not combine Blockchain and AI together to create a platform that provides with a better direction in the field of financial markets? A team of 4 companies claim that they have successfully concocted the above two technologies and come up with a platform: NAi Tech.

When the platform goes live over a billion people can benefit. This formidable combination can assist ,novice or veteran investors alike,in predicting the price movement of their investment class, in any direction, along with the phenomenon called “Wisdom Of The Crowd”, which dictates that the probability of any even happening in the financial markets is somewhat dependent on what the collective opinion of the investors is. Blockchain, Artificial Intelligence and “Wisdom of the Crowd” on one platform will change the future of investment decisions for an untapped market of over one billion investors around the world.

NAi Technologies Europe,which is a London registered corporation, is determined to provide the world with such a platform.With a partnership of 4 companies around the world, 250 plus staff in 4 countries and a team consisting of Blockchain PhD’s and Artificial intelligence experts and financial analysts, NAi tech is destined to change the world of investing for many!

Meet the Team: Young energetic founders of this partnership with a proven track record in the technology industry and over 900 delivered projects in the past 10 years are excited to launch this platform and serve the needs of the investors. The President of this partnership, Malik Mudassir, a veteran of the tech industry and founder of Appsgenii, a 10 year old development firm with over 400 projects delivered internationally along with Shahmir Amir, Founder of Dubai based Veiliux, the world number one cyber security prodigy, a 23 year old young man who has been sought by Facebook, Yahoo, Air BNB, Google, Amazon and 120 top tech firms around the world are confident that they will be able to deliver their dream project along with their 250 plus team. Under the tutelage of people like Dr. Atif Farid, a Senior Data scientist with specialization in Blockchain, AI and machine learning with experience in institutes like Bank of America and Dr. Ahmed Hamdhan with over 20 years of experience of financial services and a Senior Program Director at Microsoft HQ in US, the team has only got stronger.

“This is a project that is the need of a billion plus investors around the world. With Artificial Intelligence, you are landing satellites on other planets and gathering big data to predict human behaviors, the most difficult to predict, why then can’t we do the same for the financial markets. ?” says Shahmir Amir, from his office in Dubai on a telephonic interview.

It is instructive to quote an example of Augur here, which is Blockchain-based prediction software. In its ICO it raised 19,053.92 BTC! The fact that Augur doesn’t encompasses that extent of the market (it only focuses on Sports)that NAi plans to do is promising as to the potential of the later.

When online this platform is expected to attract a lot of attention. Given its promise and the way it is going to work. It is not hard to see why!

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For the greater good? The loss of jobs in the digital era

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The year is 2040. Drones buzz over neighbourhoods, delivering packages. Smart homes, with interconnected Wi-Fi devices, eliminate the need for housework. Driverless vehicles take us from A to B at great speed. Wars are still fought but digitally, with lines of code and armies of robots. We vacation in space, and share stories about the moon.

In this intelligent machine age, what role will we play? Some reports, examining the implications of the digital revolution for labour markets, are forecasting a bleak future.

The concerns relate to the potential for labour displacement, as systems of artificial intelligence and automation gain increasing traction in the workplace. As these systems evolve and become ever more sophisticated, the argument goes that they will be able to outperform humans, offering greater degrees of precision, efficiency, competitiveness and reliability. Over time, a larger share of our operations is likely to be outsourced to machines.

Does this hypothesis have merit? Will capital soon no longer be able to cohabit in harmony with labour? Should we be concerned about the prospect of mass ‘technological unemployment’?

The man vs. machine debate is centuries-old. John Maynard Keynes first popularised the term ‘technological unemployment’ in his 1930 essay Economic Possibilities for our Grandchildren. Keynes regarded the phenomenon as a “temporary phase of maladjustment” for countries at the frontier of progress. On the other side of the debate, techno-pessimists, such as the classical economist, David Ricardo, instead, believed that the introduction of new technologies could lead to a sustained decline of the working population.

To understand which argument aligns better with today’s technological and labour market landscape, let’s consider some recent developments.

It is undeniable that the world and our role within it is rapidly changing. Just look at the staggering developments taking place in the transportation sector. In the Jetsons, an animated sitcom which first aired six decades ago, the inhabitants of an imaginary future commuted to work in flying cars. Today, we are on the brink of turning that vision into reality. UBER has plans to establish an aerial taxi service by 2023, and other companies have already developed flying car prototypes. Many projects under development today weren’t even anticipated by the science fiction of the past. For instance, Elon Musk, the man behind both Tesla and SpaceX, is building an underground network of tunnels that run many layers deep across the eastern United States, to transport cars and alleviate congestion challenges. In addition, in several countries, driverless cars are currently being tested. Automakers anticipate that fully-autonomous vehicles will be chauffeuring us around within the next three years.

These are just a small selection of the numerous examples of comprehensive transformation taking place today. But will we really benefit from such change? We have to wonder whether there is some irrational exuberance.

The long view of innovation, however, provides good reason for optimism. During each era of revolutionary change, innovation has lifted productivity, reduced the prices of goods and services, created new industries, stimulated output and generated fresh employment opportunities.

The first industrial revolution brought with it the power of steam and machine-based manufacturing. The new industries and jobs it generated more than offset the displacement of skilled workers producing hand-made goods. The advent of the automobile in the 19th century did the same, relative to the jobs that were lost from the horse and carriage economy. More recently, the silicon revolution gave us the power of computing, and the internet. These technologies created new businesses, tore down geographical barriers and massively disrupted the ways in which we interact. Like those that preceded it, the silicon revolution, generated far more jobs than were lost, for example in basic administrative operations.

In other words, the available body of empirical evidence indicates that short-term labour displacement, arising from technological change, has always been more than offset by the expansion of labour markets in the long-term. There is also some evidence of a similar pattern taking shape today. Since the global financial crisis the rate of unemployment has fallen sharply, and the main reason behind this decline has been very strong rates of new job creation. In the UK, technology has recently contributed to the loss of 800,000 jobs but has helped to create at least 3.5 million jobs. Each of these jobs is paying, on average, almost £10,000 more per annum compared to those that have been lost. Business sentiment, additionally, remains largely positive regarding the impact of technology on labour markets. A recent survey, undertaken by KPMG, of chief executive officers (CEOs) in the UK, reveals that seventy-one per cent believe that artificial intelligence will create more jobs than it destroys.

OK, let’s pause for a bit.

The past is not always a reliable indicator of the future. So could this time be different? There is reason to think so. Technological change is progressing at an unprecedented rate. New advancements are taking place almost daily, and their diffusion into the workplace is accelerating.

Last year, over 40 per cent of adults in the UK managed their bank accounts using smartphones. Within the next five years, this figure is projected to rise to 70 per cent, reflecting increasing numbers of mobile users in rural areas. By that time, analysts believe that customers will only visit their bank only twice a year. These trends have driven a heavy consolidation of banks around the world. In 2017, major UK banks shut, or announced plans to shut, nearly 1,000 branches. Thousands of jobs have already been lost.

A shift to driverless vehicles, likewise, could impact significant numbers of people, from lorry drivers to bus drivers to the various constituents of the gig economy. In the UK alone, over a half million people are currently employed in road transportation. Relative to earlier anxieties regarding the potential of systems like UBER to reduce jobs for ‘black cab’ drivers, these new developments surely provide greater grounds for unease.

Workers in the fast food industry could also be at risk, owing to technologies that enable self-service. McDonald’s, for instance, recently piloted “create your taste” touchscreens in its US-based restaurants. Through this system, customers could craft their own burger, and place orders at the touch of a button. The need for human interaction was eliminated. In America alone, almost 4 million people are currently employed in fast food restaurants.

Even recruiters are finding themselves threatened. Based on social media activity, work tenure, and purchasing history, algorithms can now predict when someone will be ready for a job. Text analysis can identify skills and experience many times faster than humans can. As a result, some estimates are giving the existing HR recruitment industry two to four years more at best. Hiring, for now, will still require a human touch. But that may change over time too. It is not implausible to imagine software capable of assessing personality, which scrutinises candidates on factors such as tone, facial movements and body language.

The list of impacted industries goes on and on and on. All are in the same boat.

So was Keynes right, or was Ricardo? Before we jump to conclusions regarding the nature of the relationship between technological innovation and labour markets, let’s try a little thought experiment. Take it as given that, in line with empirical evidence, the disruption being observed in labour markets today will in the future be overshadowed by an expansion in output and jobs. That being the case, would you be prepared to forego your employment now to enable a higher standard of living for your children and your grandchildren tomorrow?

If the evidence checks out, then our view on technology and the value of innovation really boils down to this one question.

Source: Commonwealth

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How Artificial Intelligence Uses Social Media Data to Machine Humanity

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In the process of artificial intelligence development, AI+ all big data seems to be able to increase efficiency and get a good result. As a matter of course, the combination of social media data and AI will have a negative impact.

We are used to expressing emotions, expressing interests and hobbies in social media, and even inadvertently revealing our personal information. As an ordinary person, even if you know that this is an open space, you will not have the impression of data leakage. After all, most of the information display weights of social media are based on the popularity of information, and individual users’ ordinary speeches are difficult to be unfamiliar. People deliberately see.

But with the super power and data analysis capabilities that AI brings, everything becomes different. After crawling data, AI+ social media data can see more than just one person’s reaction, emotion and expression to things, but can see information about a whole group or even a whole ethnic group. The previous series of information disclosures that almost ran through Facebook’s doorway revealed how much of the scattered personal information that AI might have had.

However, social media data is not only dark, but there are already many neurological and psychological studies that have begun to use AI and social media data to use machines to deal with human nature.

“Twitter big data tells you that people around the world are the same”

Recently, the University of Bristol used machine learning to analyze 800 million tweets in 57 cities in the UK within four years and reached a conclusion that we have long pondered about. Humans generally have high emotions in the morning and low emotions in the night.

The whole analysis process is like this. The research team sampled through the Twitter search API and collected 800 million tweets. All the # topics, emojis, holiday greetings, etc. are washed away, and the words are tagged according to the psychometric method.

For example: emotional positive emotions and negative emotions; time-oriented attention now, attention to the past, attention to the future; personal attention to work, family, money, society, religion, and so on.

With this strictly machine-learning model based on the dimensions of psychological research, the research on social media data will be more specialized, rather than simply relying on NLP to analyze the emotions in the language.

The conclusion of the final study is: In the 24 hours of the day, human emotions will not only change, thinking patterns will also change.

From the 5-6 pm of the day, people began to enter the peak period of expression in social media, and at this time people’s emotional expression is more positive, and the focus is also more on the individual status. As time goes by from 7-9, people’s emotions tend to be biased towards anger, but if it is on non-working days, this positive and enjoyable state will continue.

At this time, people’s thinking patterns tend to be class-thinking, thinking is more clear and direct, logical, and stereotyped tendencies appear.

At night, people’s emotional expression will turn negative, and the focus will shift from individuals to society. As time goes on, the closer to the next day’s 3-4 a.m., the more people focus their attention on religion. In this period of time, people’s thinking patterns tend to be existentialism, which reflects the state of confusion, anxiety, irrationality, and willingness to participate and share.

In plain words, one’s general state is to rise in the morning with enthusiasm and self-confidence, to plan his own life in the blood of chickens, and to wait until the evening when he starts to fall into a state of whimper, paying attention to every corner of the world. People who are sad or touched, if they can’t sleep at night, begin to seek religious salvation. Look, is this process the same for Chinese foreigners?

When social media becomes a research assistant in psychology, can it be diagnosed from a selfie?

In fact, the time-cycle changes in human emotions have long been confirmed. Because of the physiological causes of nerve fatigue, melatonin secretion, etc., our emotions will show different states during the day.

Although this study of social media big data just confirmed this change again and did not uncover more reasons for emotional change, it is the first time that the relationship between mood cycles and thinking patterns has changed. In fact, there are many researches on social media data and psychology, and many interesting information have been discovered.

For example, last year, the University of Pittsburgh conducted a survey to investigate the social media use of depression patients. The results showed that the average duration of social media usage for depression patients was much higher than that of ordinary people.

Harvard University research shows that people with depression prefer to use cool, faded, or black-and-white filters when they publish photos on social media.

Unbreakable Ethics Levels

At present, the role of social media data for psychology seems to remain in academic research. Can we see the psychological application of social media data in our lifetime?

At present, social media data has at least the following applications for psychology:

1.As an aid to the measurement of mental state

In addition to those mental illnesses that directly lead to hallucinations, insomnia, and other direct manifestations, there are many types or degrees of mental illness that are difficult to objectively feel. Most of the time, it is necessary to rely on the face-to-face consultation or to fill in the psychological state measurement table to confirm, but the patient may not be able to directly show his or her true state when he or she fills out independently. At this time, information undoubtedly revealed in social media can be used as a support.

2.The psychological status of the group

Compared with the individual’s psychological problems, the more complicated situation is experienced by an entire group. For example: changes in mental state that can occur when disasters or accidents occur.

For example, employee/student suicide occurs in a company or school, or an entire region suffers serious natural disasters such as earthquakes and typhoons. At this time, we often do not have the energy to do psychological counseling for everyone, and there is no way to assess the psychological status of the group as a whole. At most, the group conducts psychological counseling in the form of group lessons.

At this time, using machine learning to research social media data, you can clearly see the group’s psychological response to events. Even the long-term psychological status tracking of the crowd, and selective, targeted psychological counseling.

HIT has proposed a method to identify college students’ social media data by establishing classifiers to identify the risk of depression.

In fact, the application methods mentioned above are hardly technically difficult to achieve. Although the results obtained may not always be absolutely accurate, the value that can be provided for psychology, a labor-intensive industry, is very small.

But the biggest issue is whether it is ethical. Should publicly released social media data be considered personal privacy? The information extracted from it is not considered personal privacy? Even if it is a patient with mental illness, citizens should have the right not to disclose their prevalence, and to discover the citizens’ mental health status through social media data. Is this a serious violation of this power? In particular, if this technology is applied to colleges and universities, will anyone be so concerned that the teachers and classmates around them have learned their psychological state and have made their mental condition worse?

In fact, to a certain extent, we sometimes deliberately choose some ineffective solutions to problems, but we can exchange security and freedom for the soul.

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