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Snow and Mountain Tourism faces the challenge of adapting to change

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The 10th World Congress on Snow and Mountain Tourism (Andorra, 21-23 March 2018) highlighted the need to adapt tourism accommodation to the expectations of today’s customers and to increase the quality of the traveller’s experience, while identifying knowledge management and hospitality culture as keys to success.

Organized jointly by the seven communes of the Principality, the Government of Andorra and the World Tourism Organization (UNWTO), this Congress constitutes a permanent forum for debate on the development and sustainability of tourism in mountain areas.

More than 400 participants attended the tenth edition of the Congress, including around thirty speakers from more than 16 countries and experts from Spain, the United States, Finland, France, Greece, Japan, the United Kingdom and Switzerland, among many others.

At the closing of the Congress, UNWTO Secretary-General Zurab Pololikashvili stressed the importance for mountain destinations to not only provide responses to the changing demands of travellers, but also to cover areas that range from “the need to build infrastructure and sustainable accommodations, quality professional training, as well as combating seasonality and optimizing resources”.

As a conclusion of the discussions over three days, the experts highlighted aspects that should mark the roadmap to follow for this segment of international tourism:

The tourism sector came out of the crisis reaching a record number of tourists and tourism accommodation supply and is taking the necessary steps to cater to a customer profile that is increasingly more demanding and more experienced.

Digitalization and globalization have created tourists with habits and expectations that are very different from those of traditional visitors, thus requiring products to be adapted to changing expectations on the demand side.

Certain aspects on the supply side must continue to be improved, keeping in mind that the quality of the visitor’s experience should be the central axis of this evolution.

Being able to offer hotels, ski slopes and tourism facilities that satisfy tourists is just one of the aspects that guarantee the success of a mountain destination. But there are other factors involved, such as knowledge management, the quality of services and the culture of hospitality.

University training and experiences are applicable to tourism activity, and in this regard, observation and research studies in mountain destinations have helped develop sustainable environments.

New digital platforms must offer security and trust for both owners and guests.  In the area of accommodation regulations, Andorra presented its new legislation and highlighted its five objectives: respond to new customer behaviours, improve equity among groups of accommodations, reduce unlicensed operations and facilitate the regulation of illegal accommodation, and improve the quality and safety of visitors. In addition, Andorra has introduced online reputation for the first time as a new criterion for the classification of accommodation.

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New Programme Aims to Improve Infrastructure Procurement Capacity in Africa

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The Africa Infrastructure Fellowship Programme (AIFP) was today announced by Jean-Baptiste Lemoyne, Minister of State attached to France’s Minister for Europe and Foreign Affairs.

The World Economic Forum, the Global Infrastructure Hub and the private investment firm Meridiam have partnered to create the Africa Infrastructure Fellowship Programme (AIFP), an initiative to help African governments strengthen internal procurement capability by training and retaining key officials in procurement agencies, with the aim of attracting greater private-sector investment to Africa.

The components of the programme will be tailored to the needs of each country but, at its core, the AIFP will be made up of the following elements:

  • Three-day introduction to infrastructure procurement and networking with peers (provided by GI Hub)
  • Tutoring and examination through the Multilateral Development Banks’ Private Public Partnerships certification course
  • Two-week intensive course in infrastructure procurement (provided by selected universities)
  • Two-month placement in a private-sector company’s infrastructure team
  • Ongoing support for 12 months following the programme, including twice-yearly AIFP-related events hosted by the GI Hub

“It is important to emphasize that this project is in line with the mission of the Forum, to improve the state of the world. It is necessary to highlight the importance of jointly solving the challenges that surround the development of infrastructure at the global level,” said Denise Burnet, Head of Event Management and Member of the Executive Committee at the World Economic Forum.

Chris Heathcote, Chief Executive Officer of the Global Infrastructure Hub, said that, despite ongoing efforts, attracting private-sector investment into Africa remains a major challenge, and is a barrier to achieving the UN Sustainable Development Goals.

“In order to meet the UN SDGs and the demands of accelerating economic and population growth in the African continent, we forecast that these countries will need to spend $7.6 trillion to 2040. Our analysis forecasts that the continent will invest $4.3 trillion based on current trends, exposing an investment gap of $3.3 trillion, or 43%. Investors will only invest in countries where market conditions are favourable, and it’s our goal through this initiative to assist in creating an environment that is conducive to private-sector investment in infrastructure,” said Heathcote.

Thierry Déau, Chief Executive Officer of Meridiam, added: “As long-term investors, we are convinced that key success factors to projects rely on excellent synergies between the private and public sector. We chose to accompany the AIFP initiative, convinced that this agile organization based on strong commitments of stakeholders is the perfect tool to accelerate the deployment of sustainable infrastructure in Africa.”

Africa has the highest population growth globally, and a number of its countries rank highly in terms of economic growth; and yet these countries also have the lowest growth in infrastructure stock.

The AIFP will be a six-month capability-building programme that will give participants a robust understanding of procurement, governance and the role of the private sector in infrastructure projects. The programme will provide participants with a mix of theoretical and practical training, opportunities to work within major private-sector companies, and lead to the establishment of a strong network of infrastructure practitioners across Africa.

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How ICT is transforming and making our societies more resilient

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Together with the International Telecommunication Union (ITU) and other partners, the United Nations Industrial Development Organization (UNIDO) has organized a side event at the UN High-level Political Forum on Sustainable Development (HLPF) to explore how information and communication technology (ICT) is transforming and making our societies more resilient.

The HLPF, which runs through to 18 July, brings together more than a thousand government, business and civil society leaders. The Forum, which meets annually under the auspices of ECOSOC, is a platform for the exchange of experiences in the implementation of the Sustainable Development Goals (SDGs), identifying gaps and lessons learned.

A selected multi-stakeholder panel at the side event, “ICT enabling the transformation towards sustainable and resilient societies”, included government, business and the UN. Participants discussed how digital technologies are improving productivity and competitiveness, pointing out that recent studies confirm that digitalization has immense potential that could deliver around $100 trillion in value to business and society over the next decade. It was also noted that digital solutions have the potential to enhance resource optimization and efficiency in water and energy consumption.

Providing a UN perspective, UNIDO’s Takeshi Nagasawa said, “The sustainable energy transition and Industry 4.0 share important characteristics that can be interconnected to pursue a sustainable energy transition. Such integrated approaches could be guided by the SDGs, which provide important target setting for energy, climate change and industry,” adding that UNIDO has “the capability and relevant portfolio to foster Industry 4.0 across all stages of industrial development.”

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Climate action: Organic waste as fuel for a circular economy

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The Secretariats of the United Nations Framework Convention on Climate Change (UNFCCC) and the United Nations Industrial Development Organization (UNIDO) have organized a workshop as part of the Regional Technical Expert Meetings on Mitigation (TEMs-M) and the Marrakech Partnership for Global Climate Action. It was held during the Asia-Pacific Climate Week, taking place between 10 and 13 July in Singapore. The session on “Enabling waste-to-energy, industrial waste reuse and prevention solutions to achieve circular economy and boost climate action” brought together members of civil society, UN agencies and financial institutions.

The workshop presented waste-to-energy, in particular the use of organic agricultural waste as a source of fuel, as an integral part of achieving the circular economy and its associated social and environmental benefits. The circular economy transforms the currently prevailing linear model of ‘take-make-use-dispose’ into one based on closed cycles, ultimately powered by renewables.

Rene van Berkel, UNIDO Representative in India, said, “The circular economy is not to be constrained to a recycling economy, but is one that firstly, maximizes use of renewables; secondly, minimizes resource use for products and services; and thirdly, perpetually recycles and recovers residual wastes.”

Three case studies were presented and served as a basis for discussion. Brahmanand Mohanty, an independent energy and resource management expert, spoke about technical insights into aspects of waste-to-energy projects in Lao, Thailand and Cambodia. Abhishek Bansal, Head of Sustainability for Arvind Limited, talked about the private sector focusing on enhancing sustainability and promoting the idea of a circular economy across key inputs such as cotton, energy, water and chemicals. And Solomone Fifita, Manager of the Pacific Centre for Renewable Energy and Energy Efficiency, presented on the circular economy concept, with a focus on waste-to-energy technologies through a policy/institutional perspective.

“Using waste as an alternative fuel is a key enabler for the circular economy, and practical solutions are already practiced in different sectors, for example, as alternative fuels in cement-making, and the production of biodiesel from spent cooking oils and of biogas from effluents,” van Berkel said. “It is time to scale up and speed up these solutions as a practical way to deliver on commitments in the Paris climate agreement.”

The Technical Expert Meetings on Mitigation (TEMs-M) facilitate the identification of policy options, practices and technologies with high mitigation potential. They bring interested parties together to examine in-depth opportunities to promote the implementation of and support for climate action. This event builds on a meeting held earlier this year.

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