Leadership is about effective communication, leading from the front, and bringing out the best in individuals according to their competencies. One more crucial characteristic that a leader must possess is the art of diplomacy.
Only a great leader can genuinely understand the requirements of guiding or directing in such a way that everyone follows the instructions without feeling inferior or left out.
Tact or diplomacy can be used to achieve great purpose, but the intention behind diplomacy plays a vital role. From negotiation to assertion, everything can be done right with diplomacy and tact. This not only gives way to a bettering of relationships but leads to mutual trust and respect. Hence the increased chances of success and progress.
What is Diplomacy
Diplomacy in leadership refers to the use of tact in such a way that negotiations, policies, conflicts, interests, and benefits are agreed upon, and both parties are happy with the outcome. It is a unique skill set that some people have naturally while others develop through practice, trial and error. A leader who uses diplomacy excels at management, advisory services as well as negotiating the right deals.
Diplomacy is all about understanding that all parties have their feelings, opinions, and ideas involved in the process of work. A leader is authentically diplomatic when they are appreciative and considerate of emotions and situations of others, no matter what they may themselves feel about the scenario. They accept the fact that a right solution can only be reached when all parties agree with happiness.
Here are all the benefits that a diplomatic leader can acquire for self and for his/her organization.
Building Trust and Respect
No organization can run smoothly until and unless there is mutual trust and respect among employers, employees and their clients. Only when an air of confidence and consideration is developed, everyone is able to work smoothly and productively. You can set performance goals and standards only afterwards.
Diplomatic leaders know how far to push or how much to probe. They don’t intend to harm the self-esteem of any party, just come out at the top with excellence. This is the reason why they give attention to the minutest of detail and are willing to take criticism that can lead to success.
The best part? They are full of appreciation and encouragement. They realize how a simple ‘good work’ can lead a long way. They are willing to be flexible and bend down when the need arises, even if it means apologizing to someone lower in position or command. This is what makes them so accessible to everyone.
Ethics of the Highest Order
One of the best things that a diplomatic leader is able to do is to maintain ethics of the highest order. They have a standard set of rules and regulations, as well as set business conducts. This may seem like an ordinarily simple task, but it can prove to be very difficult since the agreement has to be reached between two parties.
Meeting the demands of both parties while maintaining ethics can only be done by a good leader. They practice their work by setting an example and safeguard the integrity of the organization at all times.
Seeking Smooth Solutions
A leader understands that everyone who is involved in work has respect and an idea of how things should be. They are willing to listen to all kinds of opinions and suggestions without belittling anyone. But what sets leaders apart from managers is that they are able to make sure everyone works to their full potential in such a way that they don’t merely benefit the organization, but themselves too.
Leaders know that only a happy employee is a productive employee, which is why they keep the interest of the employees at the forefront. Work is assigned in a way that everyone feels important and needed. They encourage dialogue so that everyone can say what’s on their mind and exude ideas which lead to success.
Coming Out on Top with Agreement
Very few people are able to negotiate in a manner that is happily agreeable to all parties involved. And this is the quality of a diplomatic leader. They make deals and solve problems while managing conflicts and keeping relationships intact. They realize that leadership is all about considering the opinions and suggestions of both parties and coming up with solutions that both sides are willing to accept.
Great leaders lead in a way that no one feels patronized or influenced. True diplomatic leaders do not let their own bias or judgment hinder outcomes. They are willing to give everyone a fair chance and allow them to flourish in their personal regard. They do not project their version of perfection on others and encourage growth.
Some easy ways to develop diplomacy are given below.
Emotions can be Destructive
This is the number one trick of leaders. You need to understand that feelings ruin deals like nothing else. When you are in a state of agitation, you are likely to only think of what you want. Negotiations can only work well with an open mind. Looking up facts and logical conclusions are must for diplomacy.
Listing down Objects
Having a list of objects in front of you when making a deal or conducting a meeting helps a lot. You are always clear about what needs to be discussed and have arguments or agreements ready. Remember, a diplomatic leader is never caught off guard.
Communicate Not State
This is important. If you go in with just your own opinions and ideas, you will never be able to listen to what others have to pitch in. Let them give their suggestions and ponder over them. You never know when someone else may come up with something better or more productive.
Let Others Decide for You
This is a sneaky trick that can come in very handy at times of deals and negotiations. Instead of making statements or even putting forth suggestions, opt for questions instead. This way the discussion will be yours, the ideas will be yours, but the opposing party will end up thinking they took the decision. You will be surprised by how well the outcome is when you question people instead of suggesting ideas.
The art of diplomatic leadership comes with time. You can continue practicing become an expert within no time. Just remember, in a discussion, negotiation or even meetings, you are not the only party involved. Keeping in mind others feelings and opinions will help make things better. Good luck!
Pakistan and India: Changing Minds, Winning Peace
With the emergence of world as a global village, relations between two nations getting more popularity as compared to relations among respective governments. Governments always attempt to communicate with foreign public to export their ideas, its institutions and culture, as well as national goals and current policies. Public diplomacy can be defined as the efforts of one nation to influence public or elites of the next nation for using foreign policy to achieve its targets and cherished goals. Pakistan and India as two rival nuclear powers in south Asia have fought many battles because of their conflicting regional interests and still both states are on the edge of a new war. This leaves public diplomacy as the only option to normalize the situation.
Many efforts have been made in nineties during the democratic government in Pakistan which can offer a wide canvas for interaction such as South Asian Dialogue, Pakistan Peace Coalition and Pakistan-India Peoples Forum for Peace and Democracy. More recently two media groups one from each country has started a media campaign Aman ki Asha to promote sector-wise cooperation and engagement on both sides and provide a human touch to serious matters of war and conflict.
This campaign has organised several events bringing people of two countries to a common forum including women empowerment, poverty alleviation and basic human rights. Every year many Sikh’s Visit Pakistan to pray their Holy Places and Pakistani people always welcome them and show hospitality. Many civil society organizations and NGO’s are working to promote peace and harmony between Pakistan and India which include South Asian Free Media Association (SAFMA),Pakistan Green Circle Organization (GCO),ISSP etc. Both countries also paying much attention in education sector as well.
In present time, the tension is decreased because of human rights, civil society , artists , scholars role which brought two countries closer to each other and is also providing new ways for a peaceful and democratic relations. Both countries also relaxed their citizens for visas making it more comfortable. Not only this, both countries are also paying attention for releasing prisoners from jail.
We found our many artist like Rahat Fateh Ali Khan is working for Indian industry. Rahat Fateh considered as a success symbol for films in India. So media can bring the people of two nations closer to each other and create harmony between both nations.
Every year, Aaghaz-e-Dosti launches an Indo-Pak Peace Calendar which includes paintings from students of both countries. This calendar exists of shared dreams of peace and friendship. It is a reflection of shared dreams and hopes from both sides for a better tomorrow. In addition to these efforts, there has been a rise in trade between both countries. This multi-layered diplomacy has ensured that during the time of tension, links between both sides were not totally broken
Lastly cricket diplomacy has played and still can play a pivotal role in bringing both nations together beyond anyone’s imagination.
Public diplomacy in its real sense can bring these two rival countries closer to each other as it enables a country to reach out to a large audience in the other country, whether through social media or books or events for a greater good. It can lead us towards social and economic development in which both the countries lag behind from the rest of the world.
UK Public Diplomacy: Soft Power games in South Asia
Public diplomacy refers to the ability of a country to attract foreign states through image building rather than using old coercive and stiff methods to forcefully get the things done in one’s own way. One may say that public diplomacy is a public face of traditional diplomacy. In this diplomacy neither a relationship that a state has with other state can be neglected nor the role of public in the government’s policies. States use various ways to stand tall on international forum thus no state ever wants to do anything against their international reputation. This reputation is achieved through huge efforts and then requires consistency to maintain it. Britain with no denying fact is among those states who have been prominent in international society since centuries. It already has a better and strong image in the eyes of world as for as its public diplomacy is concerned. All it needs to do is to maintain this very image by sticking to its various soft power approaches.
In today’s global politics Britain seems much interested on enhancing its soft power image throughout the world. As we know that Public diplomacy of a state is highly linked with state’s foreign policy as well. The steps adopted by Britain in achieving its foreign policy goals through soft power include exchange programs for students and scholars, visitors programs, cultural events and exchanges, language training, radio and television broadcasting etc. Generally, Britain has been carrying out these practices all around the globe for quite sometimes however in South Asia, she has done a lot in recent years. In Bangladesh in 2013, for example, the English in Action project (funded by the UK’s Department for International Development) promoted the learning of English ‘as a route into work and out of poverty’. In Pakistan, British Council has been working in the areas of Arts, Education, English and Youth Engagement in all four provinces as well as in Azad Jammu and Kashmir and Gilgit-Baltistan. For instance Abaseen Foundation is a UK’s 3-year project with UK Aid directly focused on improving maternal health and reducing child mortality through developing health service delivery for a poor and marginalized community in North West Pakistan. Moreover, UK-India Education & Research Initiative i.e. UKIERI is a multi-stakeholder partnership program funded by both Indian and the UK Governments to support educational programs, develop professional capacities and facilitate policy dialogues on areas of mutual interest. Whereas Sri Lanka has the largest British Council Library membership.
In similar manners Nation branding is another technique used by the Great Britain to cash their better reputation. This not only provides an opportunity for states to interact on international platform but also mitigates cultural barriers among their citizens. Brands such as Burberry London, Dove and Sunsilk are acting as sensor that opens diplomatic door for Britain in various states. Actress and Model Humaima Malick is the brand ambassador for Sunsilk in Pakistan, whereas Sunsilk’s brand ambassador for India is currently Alia Bhut. The overall nation branding of Britain is famous owing to six factors i.e. Tourism, Culture, People, Immigration-Investment, Exports and Governance. According to one of the British Council’s report the UK ranked 3rd out of 50 nations for Tourism and 5th for Culture.
Furthermore, British government entities related to public diplomacy are well active in South Asia, for instance British Council and FCO (Foreign and common wealth office). BBC on the other hand is also playing its key role to inculcate right image of United Kingdom in the region.BBC Urdu not only provides its Pakistani viewers with right information of Pakistan in Britain but also shares unbiased analysis on Pakistan’s current domestic as well regional issues. Similarly BBC Hindi has also been so vociferous for the rights of Indian immigrants in United Kingdom and finally gained trust in public masses. Hence these public diplomacy techniques served as binding force between the UK and the region.
To cut the long story short, Britain seems much focused to safeguard its national interests. Its foreign policy is proving as stepping stone for its national interest whereas public diplomacy is acting as lubricant to it. By doing so it is successfully promoting its culture, tradition, products etc. in the world generally and in South Asia specifically. Since decolonization from subcontinent, The United Kingdom has always tried diplomatic ways to build friendly relationship with south Asian countries. Public diplomacy though is considered new in the racks of overall diplomacy yet UK has successfully used it to promote its culture and to keep influence in this region.
Italian Culture: An asset for country’s public diplomacy
Public Diplomacy is important for long term relationship and to create a positive image of a country. Italy, a European country with a long Mediterranean coastline, has left an effective mark on Western culture. Its capital, Rome, is home to the Vatican and also point of interest for ancient remains. Over the span of 3,000 years, Italian history has been set apart by series of temporary unification and long detachment, of intercommunal friction and failed empires. At peace for more than half a century now, Italy’s inhabitants enjoy a high standard of living and a highly developed culture.
One example of Italian Public diplomacy is the exhibition of “Italian Style dressing body and daylife”, which was organized in Doha (Qatar) by the Italian Ministry of Foreign Affairs and the Ministry of Culture, which opened on 12th November, 2007. That day, the Italian President, Giorgio Napolitano, inaugurated an event about Leonardo, composed by the Ministry of External Commerce. Napolitano presented the Emir’s wife, Moza bint Nasser al Missned, with a Bulgari handbag (a popular Italian brand) as National brands are helpful for attracting people’s attention towards a country and showing its quality.
The Year of Italian Culture in the United States was a phenomenal act of Public diplomacy. The fellow Italians in the United States, among them 26 million Italian Americans – companies, and institutions that worked hardly day and night to promote the “Italian brand” and even the press, which gave many positive articles to the initiative that felt the strong urge to rediscover the charm of Italy’s past, to uncover the best of its present, and to feature the examples of how it is progressing towards the future. This has done to open new doors for the citizens of both countries. It’s about over 200 events in more than 200 U.S. cities. The main objective of this campaign is to bring the best of the most important country (Italy) which they have to depict through its culture, traditions and the elegance of its ‘Made in Italy’. “Italy inspires U.S.” is the slogan that has been chosen to best enfold the meaning of the Year of Italian Culture in the U.S. what they want to express is that Italy is not just a country, it is a lifestyle.
On December 12, 2012, at the National Gallery of Art in Washington, Italians inaugurated the exhibition of the popular David Apollo by Michelangelo. On this date, a huge number of visitors, observers and enthusiasts were all ready enjoy their ‘piece of Italy’ i.e. paintings, sculptures, present and past achievements, music and theater. Above all, the Year brought new partnerships between public and private world of two nations: among them, a cooperation agreement between NASA and the Italian Space Agency and in addition various new agreements between museums and cultural institutions, companies, local agencies and universities were made.
The Italian government should organize some more events and undertake nation promoting projects including its territorial and regional brands, with a basic aim of giving guidelines for Italy’s external cultural relations, through the promotion of their single regions and also national language and culture.
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