More than a decade ago, I joined an emerging social medium called LinkedIn. I was serving as the Director of the newly created Office of Legislative Affairs at the Science & Technology Directorate for the Department of Homeland Security (DHS). This is where I first came to recognize the value of LinkedIn as a networking tool.
I was responsible for outreach to The Hill, to industry, and to the academic scientific community. I remember searching LinkedIn as a means for finding biographical data for the people I needed to meet, such as the schools they attended, where they worked, and who we knew in common. The information that I culled proved invaluable for cultivating relationships with Congressional staffers whose support for policy and budgets were critical to the success of the DHS S & T Directorate mission.
I recall how being on LinkedIn in the early days of DHS made my job easier, especially with the many challenges I faced that were associated with [starting] a new government agency. The social medium was particularly useful to me for following public policy related issues, because most Hill staffers, government employees, and lobbyists post the latest and greatest happenings.
Now that years have passed, my LinkedIn network has grown exponentially into many thousands of first level connections and has further blossomed into an important vehicle for business and personal outreach. I now own or manage 16 LinkedIn groups, including several devoted to my passions for homeland security, cybersecurity, and emerging technologies.
LinkedIn has become part of the fabric of how I (and a majority of my peers) communicate, operate, and conduct business. For me, the LinkedIn platform and its groups serve as interactive, informative forums. Many of these members are security professionals who have important roles in government or industry, including CISOS, CIOs, CTOs, or members of the C-Suite who possess deep subject matter knowledge.
For instance, during the recent “WannaCry” Ransomware attack that rapidly spread across the globe, I was asked to provide a quick brief on the developments for a couple of organizations and for a media story. From perusing the timely posts and discussions in several of my homeland security and Information security LinkedIn groups, I was able to pull up the latest stats on breached targets, the likely origination of the cyber-attack, and patching remedies to quell the spread of the ransomware.
In my world of working with federal government agencies and private sector companies, LinkedIn has become a great resource. I have found that the security-oriented LinkedIn groups facilitate open discussions that involve current and ex-NSA/DoD/DHS (and law enforcement) professionals who use the platforms regularly. By following and interacting with pertinent posts, I can gain the latest news on topics such as cybersecurity technologies, threats, policies, and trends from a variety of expert sources with exceptional insights.
LinkedIn has also proved invaluable for marketing. As a government relations and marketing executive, I work with and I am on the boards of several security related companies and organizations, and often I help brand a product or service. For marketing, messaging on LinkedIn is immediate, perpetual, and cost-effective.
I have often used the site to InMail prospective clients. Because of my visibility on the platform, I have also been regularly approached to assist companies with homeland security and cybersecurity ventures. As a result of one of these LinkedIn communications, I was able to help a large private German company by introducing some of their unique technical products that were of strong interest to U.S. transportation security efforts.
For thought leadership on homeland security and cybersecurity issues, LinkedIn is a real force for digital influence. It is an effective platform for educating, evangelizing, and promoting discussion of the cutting risk management issues. My posts, shares of my published writings, and original content on LinkedIn often receive several thousand of views. As a result of the exposure, I have been invited to address conferences and events to speak on topics of cybersecurity, physical security, the Internet of Things, and other emerging technologies.
Because of the mix of specialized requirements, partnering with other companies and experts in the security world is often the rule rather than the exception. LinkedIn is an especially useful resource for finding teaming members and potential partners to pursue opportunities. Many small businesses have established profiles on the site where they market their niche capabilities. By being active on LinkedIn, companies can often find partners and clients and reach out to them in areas that may be mutually beneficial. As both industry and government encourage diverse and multiple partners to work together on programs, the importance of having a strong stable of networked partners is becoming a premium.
We are still only in the early era of social media. It will continue to grow and be further fused into all aspects of our lives. Social media’s main purpose is networking and finding those share missions and interests. LinkedIn is a vehicle that already provides the ability to reconnect and touch with people who have been a part of our social lives in the past. It also has great utility in the corporate world and in government for cultivating networks and reaching out to those we can do business. For security professionals, the medium has been hyper-active for those purposes and being on LinkedIn has become an imperative.
Asia Needs a Region-Wide Approach to Harness Fintech’s Full Potential
Asia’s policy makers should strengthen cooperation to harness the potential of new financial technologies for inclusive growth. At the same time, they should work together to ensure they can respond better to the challenges posed by fintech.
New technologies such as mobile banking, big data, and peer-to-peer transfer networks are already extending the reach of financial services to those who were previously unbanked or out of reach, boosting incomes and living standards. Yet, fintech also comes with the risk of cyber fraud, data security, and privacy breaches. Disintermediation of fintech services or concentration of services among a few providers could also pose a risk to financial stability.
These and other issues were discussed at the High-Level Policy Dialogue on Regional Cooperation to Support Innovation, Inclusion, and Stability in Asia, organized by the Asian Development Bank (ADB), Bank Indonesia, and the ASEAN+3 Macroeconomic Research Office (AMRO).
The panel comprised Ms. Neav Chanthana, Deputy Governor of the National Bank of Cambodia; Mr. Diwa Guinigundo, Deputy Governor of Bangko Sentral ng Pilipinas; Ms. Mary Ellen Iskenderian, President and Chief Executive Officer of Women’s World Banking; Mr. Ravi Menon, Managing Director of the Monetary Authority of Singapore; Mr. Takehiko Nakao, President of ADB; Mr. Abdul Rasheed, Deputy Governor, Bank Negara Malaysia, and Mr. Veerathai Santiprabhob, Governor of the Bank of Thailand. Mr. Mirza Adityaswara, Senior Deputy Governor of Bank Indonesia, gave the opening remarks at the conference and Ms. Junhong Chang, Director of AMRO, gave the welcome remarks.
“Rapidly spreading new financial technologies hold huge promise for financial inclusion,” said Mr. Nakao. “We must foster an enabling environment for the technologies to flourish and strengthen regional cooperation to build harmonized regulatory standards and surveillance systems to prevent international money laundering, terrorism financing, and cybercrimes.”
“Technology is an enabler that weaves our economies and financial systems together, transmitting benefits but also risks across borders,” said Ms. Chang. “Given East Asia’s rapid economic growth, understanding and managing the impact of technology in our financial systems is essential for policymakers to maintain financial stability.”
“Asia, including Indonesia, is an ideal place for fintech to flourish,” said Mr. Adityaswara. “In Indonesia’s case, there are more than a quarter of a billion people living on thousand of islands, waiting to be integrated with the new technology; young people eager to enter the future digital world; more than fifty million small and medium-sized enterprises which can’t wait to get on board with e-commerce; a new society driven by a dynamic, democratic middle class which views the digital economy as something as inevitable as evolution.”
Despite Asia’s high economic growth in recent years, the financial sector is still under-developed in some countries. Fewer than 27% of adults in developing Asia have a bank account, well below the global median of 38%. Meanwhile, just 84% of firms have a checking or savings account, on a par with Africa but below Latin America’s 89% and emerging Europe’s 92%.
Financial inclusion could be increased through policies to promote financial innovation, by boosting financial literacy, and by expanding and upgrading digital infrastructure and networks. Regulations to prevent illegal activities, enhance cyber security, and protect consumers’ rights and privacy, would also build confidence in new financial technologies.
Cutting-edge tech a ‘double-edged sword for developing countries’
The latest technological advances, from artificial intelligence to electric cars, can be a “double-edged sword”, says the latest UN World Economic and Social Survey (WESS 2018), released on Monday.
The over-riding message of the report is that appropriate, effective policies are essential, if so-called “frontier technologies” are to change the world for the better, helping us to achieve the Sustainable Development Goals (SDGs) and addressing climate change: without good policy, they risk exacerbating existing inequality.
Amongst several positive indicators, WESS 2018 found that the energy sector is becoming more sustainable, with renewable energy technology and efficient energy storage systems giving countries the opportunity to “leapfrog” existing, often fossil fuel-based solutions.
The wellbeing of the most vulnerable is being enhanced through greater access to medicines, and millions in developing countries now have access to low-cost financial services via their mobile phones.
Referring to the report, UN Secretary-General António Guterres said that “good health and longevity, prosperity for all and environmental sustainability are within our reach if we harness the full power of these innovations.”
However, the UN chief warned of the importance of properly managing the use of new technologies, to ensure there is a net benefit to society: the report demonstrates that unmanaged implementation of developments such as artificial intelligence and automation can improve efficiency but also destroy quality jobs.
“Clearly, we need policies that can ensure frontier technologies are not only commercially viable but also equitable and ethical. This will require a rigorous, objective and transparent ongoing assessment, involving all stakeholders,” Mr. Guterres added
The Survey says that proactive and effective policies can help countries to avoid pitfalls and minimize the economic and social costs of technology-related disruption. It calls for regulation and institutions that promote innovation, and the use of new technologies for sustainable development.
With digital technology frequently crossing borders, international cooperation, the Survey shows, is needed to bring about harmonized standards, greater flexibility in the area of intellectual property rights and ensuring that the market does not remain dominated by a tiny number of extremely powerful companies.
Here, the UN has a vital role to play, by providing an objective assessment of the impact that emerging technologies have on sustainable development outcomes – including their effects on employment, wages and income distribution – and bringing together people, business and organizations from across the world to build strong consensus-led agreements.
Our Trust Deficit with Artifical Intelligence Has Only Just Started
“We suffer from a bad case of trust-deficit disorder,” said UN Secretary-General António Guterres in his recent General Assembly speech. His diagnosis is right, and his focus on new technological developments underscores their crucial role shaping the future global political order. Indeed, artificial intelligence (AI) is poised to deepen the trust-deficit across the world.
The Secretary-General, echoing his recently released Strategy on New Technologies, repeatedly referenced rapidly developing fields of technology in his speech, rightly calling for greater cooperation between countries and among stakeholders, as well as for more diversity in the technology sector. His trust-deficit diagnosis reflects the urgent need to build a new social license and develop incentives to ensure that technological innovation, in particular AI, is deployed safely and aligned with the public interest.
However, AI-driven technologies do not easily fit into today’s models of international cooperation, and will in fact tend to undermine rather than enforce global governance mechanisms. Looking at three trends in AI, the UN faces an enormous set of interrelated challenges.
AI and Reality
First, AI is a potentially dominating technology whose powerful – both positive and negative –implications will be increasingly difficult to isolate and contain. Engineers design learning algorithms with a specific set of predictive and optimizing functions that can be used to both empower or control populations. Without sophisticated fail-safe protocols, the potential for misuse or weaponization of AI is pervasive and can be difficult to anticipate.
Take Deepfake as an example. Sophisticated AI programs can now manipulate sounds, images and videos, creating impersonations that are often impossible to distinguish from the original. Deep-learning algorithms can, with surprising accuracy, read human lips, synthetize speech, and to some extent simulate facial expressions. Once released outside of the lab, such simulations could easily be misused with wide-ranging impacts (indeed, this is already happening at a low level). On the eve of an election, Deepfake videos could falsely portray public officials being involved in money-laundering or human rights abuses; public panic could be sowed by videos warning of non-existent epidemics or cyberattacks; forged incidents could potentially lead to international escalation.
The capacity of a range of actors to influence public opinion with misleading simulations could have powerful long-term implications for the UN’s role in peace and security. By eroding the sense of trust and truth between citizens and the state—and indeed amongst states—truly fake news could be deeply corrosive to our global governance system.
AI Reading Us
Second, AI is already connecting and converging with a range of other technologies—including biotech—with significant implications for global security. AI systems around the world are trained to predict various aspects of our daily lives by making sense of massive data sets, such as cities’ traffic patterns, financial markets, consumer behaviour trend data, health records and even our genomes.
These AI technologies are increasingly able to harness our behavioural and biological data in innovative and often manipulative ways, with implications for all of us. For example, the My Friend Cayla smart doll sends voice and emotion data of the children who play with it to the cloud, which led to a US Federal Trade Commission complaint and its ban in Germany. In the US, emotional analysis is already being used in the courtroom to detect remorse in deposition videos. It could soon be part of job interviews to assess candidates’ responses and their fitness for a job.
The ability of AI to intrude upon—and potentially control—private human behaviour has direct implications for the UN’s human rights agenda. New forms of social and bio-control could in fact require a reimagining of the framework currently in place to monitor and implement the Universal Declaration of Human Rights, and will certainly require the multilateral system to better anticipate and understand this quickly emerging field.
AI as a Conflict Theatre
Finally, the ability of AI-driven technologies to influence large populations is of such immediate and overriding value that it is almost certain to be the theatre for future conflicts. There is a very real prospect of a “cyber race” in which powerful nations and large technology platforms enter into open competition for our collective data as the fuel to generate economic, medical and security supremacy across the globe. Forms of “cyber-colonization” are increasingly likely, as powerful states are able to harness AI and biotech together to understand and potentially control other countries’ populations and ecosystems.
Towards Global Governance of AI
Politically, legally and ethically, our societies are not prepared for the deployment of AI. The UN, established many decades before the emergence of these technologies, is in many ways poorly placed to develop the kind of responsible governance that will channel AI’s potential away from these risks and towards our collective safety and wellbeing. In fact, the resurgence of nationalist agendas across the world may point to a dwindling capacity of the multilateral system to play a meaningful role in the global governance of AI. Major corporations and powerful member states may see little value in bringing multilateral approaches to bear on what they consider lucrative and proprietary technologies.
There are, however, some important ways in which the UN can help build the kind of collaborative, transparent networks that may begin to treat our “trust-deficit disorder.” The Secretary-General’s recently-launched High-Level Panel on Digital Cooperation, is already working to build a collaborative partnership with the private sector and establish a common approach to new technologies. Such an initiative could eventually find ways to reward cooperation over competition, and to put in place common commitments to using AI-driven technologies for the public good.
Perhaps the most important challenge for the UN in this context is one of relevance, of re-establishing a sense of trust in the multilateral system. But if the above trends tell us anything, it is that AI-driven technologies are an issue for every individual and every state, and that without collective, collaborative forms of governance, there is a real risk that it will be a force that undermines global stability.
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