Connect with us

Science & Technology

Future is Now: The Fusion of Business and IT

Published

on

Who could have foreseen that aircraft manufacturers would be able to “print” replacement parts onsite in hangars rather than manufacturing them on distant assembly lines? Or that doctors would harness artificial intelligence to improve cancer diagnosis and treatments?

Or that preventative maintenance systems featuring sensors and robotics would virtually eliminate unanticipated mechanical breakdowns? In many cases, such changes are being driven by a confluence of business and technology forces fueled by innovation.

Deloitte’s sixth annual Technology Trends report outlines the trends that could potentially disrupt the way businesses engage their customers, how work gets done, and how markets and industries evolve.

CIO as chief integration officer

As technology transforms existing business models and gives rise to new ones, the role of the CIO is evolving rapidly, with integration at the core of its mission. Increasingly, CIOs need to harness emerging disruptive technologies for the business while balancing future needs with today’s operational realities. They should view their responsibilities through an enterprise-wide lens to help ensure critical domains such as digital, analytics, and cloud aren’t spurring redundant, conflicting, or compromised investments within departmental or functional silos. In this shifting landscape of opportunities and challenges, CIOs can be not only the connective tissue but the driving force for intersecting, IT-heavy initiatives—even as the C-suite expands to include roles such as chief digital officer, chief data officer, and chief innovation officer. And what happens if CIOs don’t step up? They could find themselves relegated to a “care and feeding” role while others chart a strategic course toward a future built around increasingly commoditized technologies.

API economy

Application programming interfaces (APIs) have been elevated from a development technique to a business model driver and boardroom consideration. An organization’s core assets can be reused, shared, and monetized through APIs that can extend the reach of existing services or provide new revenue streams. APIs should be managed like a product—one built on top of a potentially complex technical footprint that includes legacy and third-party systems and data.

Ambient computing

Possibilities abound from the tremendous growth of embedded sensors and connected devices—in the home, the enterprise, and the world at large. Translating these possibilities into business impact requires focus—purposefully bringing smarter “things” together with analytics, security, data, and integration platforms to make the disparate parts work seamlessly with each other. Ambient computing is the backdrop of sensors, devices, intelligence, and agents that can put the Internet of Things to work.

Dimensional marketing

Marketing has evolved significantly in the last half-decade. The evolution of digitally connected customers lies at the core, reflecting the dramatic change in the dynamic between relationships and transactions. A new vision for marketing is being formed as CMOs and CIOs invest in technology for marketing automation, next-generation omnichannel approaches, content development, customer analytics, and commerce initiatives. This modern era for marketing is likely to bring new challenges in the dimensions of customer engagement, connectivity, data, and insight.

Software-defined everything

Amid the fervor surrounding digital, analytics, and cloud, it is easy to overlook advances currently being made in infrastructure and operations. The entire operating environment—server, storage, and network—can now be virtualized and automated. The data center of the future represents the potential for not only lowering costs, but also dramatically improving speeds and reducing the complexity of provisioning, deploying, and maintaining technology footprints. Software-defined everything can elevate infrastructure investments, from costly plumbing to competitive differentiators.

Core renaissance

Organizations have significant investments in their core systems, both built and bought. Beyond running the heart of the business, these assets can form the foundation for growth and new service development—building upon standardized data and automated business processes. To this end, many organizations are modernizing systems to pay down technical debt, replatforming solutions to remove barriers to scale and performance, and extending their legacy infrastructures to fuel innovative new services and offerings. 

Amplified intelligence

Analytics techniques are growing in complexity, and companies are applying machine learning and predictive modeling to increasingly massive and complex data sets. Artificial intelligence is now a reality. Its more promising application, however, is not replacing workers but augmenting their capabilities. When built to enhance an individual’s knowledge and deployed seamlessly at the point of business impact, advanced analytics can help amplify our intelligence for more effective decision making.

IT worker of the future

Scarcity of technical talent is a significant concern across many industries, with some organizations facing talent gaps along multiple fronts. The legacy-skilled workforce is retiring, and organizations are scrambling for needed skills in the latest emerging, disruptive technologies. To tackle these challenges, companies will likely need to cultivate a new species—the IT worker of the future—with habits, incentives, and skills that are inherently different from those in play today.

Exponentials

The rapid growth of exponentials has significant implications. Powerful technologies—including quantum computing, artificial intelligence, robotics, additive manufacturing, and synthetic or industrial biology—are ushering in new and disruptive competitive risks and opportunities for enterprises that have historically enjoyed dominant positions in their industries. This year’s Technology Trends report explores discusses exponentials to build awareness and share new knowledge about their trajectory and potential impact.

Continue Reading
Comments

Science & Technology

Antivirals, Spaceflights, EdTech, and Hyperloops: 20 Markets That Will Transform Economies

Newsroom

Published

on

As the world grapples with the socio-economic consequences of the COVID-19 pandemic, there is increasing demand to shape a new economy that addresses broader societal and environmental challenges while generating economic growth. To achieve this, the world needs to set an ambitious agenda of technological and socio-institutional innovations to pilot new markets that can help solve these challenges.

The World Economic Forum highlights 20 markets that could transform our economies. Some will rely particularly on advances in technology (e.g. broad-spectrum antivirals, spaceflights), while others will require radically new social and institutional set-ups (e.g. skills capital, water rights, quality credits). Others will emerge from a combination of both elements (e.g. data, genes and DNA sequences). Each of these markets has potential benefits in multiple dimensions. For example, they could help societies to protect and empower people (e.g. precision medicines and orphan drugs, EdTech and reskilling services), advance knowledge and understanding (e.g. artificial intelligence, spaceflights, satellite services), or protect the environment (e.g. greenhouse gas allowances, reforestation services, hydrogen).

“While protecting people remains the priority at present, now is also the time to plan a post-pandemic transformation of our economies. We must ensure that new economic activities do not only generate growth but also provide solutions to the problems that our societies are facing, said” says Saadia Zahidi, Managing Director, World Economic Forum. “The future of our economies, societies and the planet depend on developing these new, inclusive and sustainable markets.”

Creating these markets will require close collaboration between the public and the private sectors to:

  • Invent new products that can be sustainably produced
  • Nurture a set of companies to produce new products and bring them to market
  • Foster enough demand to sustain a commercially viable market
  • Establish clear standards that all actors can rely on and the market can converge on
  • Create alignment within society on how to value the new product
  • Develop the legal frameworks to identify, hold and exchange the new product
  • Build the necessary infrastructure to exchange, distribute and store the new product

Coalitions of actors at country and global level can come together to pursue the establishment of these conditions. For optimal societal outcomes, these markets should be designed around fairer and more sustainable ways of producing and distributing value. Examples include more collaboration between the public and the private sectors, innovative models to finance research and development, and designing the public sector’s risk-taking into the new ventures. Public institutions have a key role to play in catalysing public-private collaborations and create the systemic conditions for selected markets to emerge.

A preliminary mapping of countries’ potential for breakthrough technological and socio-institutional innovation indicates that those with advanced technological capabilities, strong social capital and future-oriented institutions are likely to succeed in developing a broader set of new markets. In particular, the Netherlands, Luxembourg, Denmark, Germany and Norway have the highest potential for socio-institutional innovation, while Japan, Germany, the United States, the Republic of Korea and France have the highest potential to generate breakthrough technological development.

Most advanced economies also score highly across both these dimensions. A number of high-income economies from the Middle East (Bahrain, Saudi Arabia, United Arab Emirates) and East Asia (Indonesia, Malaysia) as well as a few small island states (Barbados, Cyprus, Malta, Mauritius, Seychelles) and emerging African countries (Kenya and Namibia) can rely on significant levels of social capital and future orientation of policy-makers but do not yet have a mature technological system. A smaller group of advanced economies (Czech Republic, Israel, Italy, Japan, Spain) as well as the BRICs and other emerging economies (Hungary, Poland) present solid technological systems but need development in the social and institutional fabric to deliver these markets.

The disruptions brought by the COVID-19 pandemic provide an opportunity to pilot breakthrough technological and socio-institutional innovations that can grow into entire new markets. Success will ultimately depend on how well multistakeholder actors work together to create the necessary conditions for a number of key new markets to emerge that will help make economies more inclusive and sustainable. Existing market structures are not neutral; high levels of concentration and market power in adjacent industries to the new markets might slow down or even curb the establishment of such new markets.

Continue Reading

Science & Technology

Light at the end of the tunnel: New technologies to fight the COVID-19 on transport

Anna Bazarova

Published

on

Disinfection robots, thermometer robots, smart tunnels, automatic passenger counting, powerful ultraviolet lamps and other examples of how new technologies reshaped public transport amid the COVID-19 outbreak.

The coronavirus pandemic has led to significant changes in many areas of life in just a few months. As the coronavirus continued to spread around the world, governments in several countries took measures to restrict movement, and people themselves tried to avoid traveling on public transport. The demand for the services of transport operators has dropped drastically. So, according to the Moovit Public Transit Index, passenger traffic in public transport on April 15, 2020 decreased in Israel by 92.1%, in Rome – by 89.2%, in Madrid – by 88.1%, in New York-by 74.8% and has not yet recovered. City residents are afraid to use public transport actively again, and their fears are fully justified. High daily passenger traffic and high frequency of contact between passengers make public transport an ideal environment for the spread of infections. The problem of fighting the spread of infections while maintaining normal life activity is particularly acute for large cities, such as Moscow or Beijing, where daily passenger traffic reaches 19.4 and 12.3 million passengers respectively. The average density of passengers on a bus or in a traincar at the same time ranges from 2 to 5 people per square meter, while, according to World Health Organization (WHO) recommendations, in order to comply with safety standards, passengers must maintain a social distance of 1.5 meters. Furthermore, virus particles can remain for a long time on public surfaces inside a bus or a traincar. Handrails on public transport are usually made of plastic, on which the coronavirus can remain up to 3 days, according to the New England Journal of Medicine. By touching them passengers increase the risk of contagion.

The key task for transport operators is to make the usage of public transport safe. To help them solve this problem came technology -all kinds of robots are widely used among innovations. With their help, it is possible to carry out disinfection effectively and safely without the involvement of staff. The Hong Kong Metro, also known as the Mass Transit Railway (MTR), together with the biotechnology company Avalon Biomedical Management Limited, has developed a disinfection robot that can disinfect even the most inaccessible places of traincars and stations. In addition to disinfection, robots can cope with more complex tasks. So, in Ningbo Lishe International Airport was tested a 5G-supporting robot-thermometer, which can measure temperature at a distance of 5 meters up to 10 people simultaneously and also identify those who are not wearing a face mask. Another innovation in many transport operators is the sanitary gate. According to Giulio Barbieri, one of the manufacturers, this is a “a tested, safe, and effective method to sanitize people and objects in just 5 seconds, killing up to 99% of any pathogenic microbes on the surfaces, including COVID-19”For example, the technology was tested in the Moscow and Dubai metros. In Moscow the clothes of the employees entering the depot were processed using a disinfection tunnel; at the same time, the territory was manually disinfected, so that the entire depot was safer for the staff.

The process of digitalization of ticket systems, which began long before the pandemic, also had a positive effect. Thanks to the competent actions of transport operators, the number of contactless payments in public transport around the world increased by 187% in the period from April to June, as evidenced by a report from Visa. Following WHO recommendations, many transport operators have made it mandatory to wear masks and maintain social distance on public transport. A number of digital technologies have been developed to comply with these rules. In the Beijing metro, compliance with a mask regime is controlled by cameras with a facial recognition system that can identify people. In addition, in the Panama Metro, observance of social distance is monitored by sensors which determine the degree of capacity of train cars. The technology called Mastria, which aggregates information from train weight sensors, ticket machines, signalling, management systems, CCTV and mobile networks for the Panama metro was developed by Alstom (a french manufacturer specializing in the production of infrastructure for rail transport) and installed almost a year ago. In just three months, thanks to artificial neural networks, it was possible to reduce average waiting times at stations by 12%. This development became particularly relevant during the pandemic. The Moscow metro is planning to introduce a similar technology. To maintain the social distance digital displays with colored indicators that reflect the level of capacity of subway cars will be installed. In the Moscow metro a new generation of traincars with an automatic air disinfection system built into climate control systems helped to reduce the risk of infection. It makes it possible to disinfect the air without disrupting the train schedule and attracting employees. The Moscow metro rolling stock consists of more than 50% of train cars with built-in UV lamps, and this percentage is constantly growing. After evaluating the effectiveness of using UV lamps to disinfect public transport, the transport operator MTA New York City Transit, together with Columbia University, launched a pilot project worth 1 million dollars on the use of disinfecting lamps. During the first phase of the project, 150 autonomous lamps were purchased and installed to decontaminate wagons, stations and buses in New York, during the second phase it is planned to install equipment in commuter rails. To carry out disinfection measures, the New York City Subway took unprecedented measures – the closure of the subway from 1 to 5 a.m. daily.

The use of robots, disinfection tunnels, digital technologies, ultraviolet lamps, and intensive work of staff – all this helped to reduce the risk of the spread of coronavirus in public transport and made a significant contribution to fighting the global problem. According to the coronavirus distribution model, developed by Imperial College London at the beginning of the pandemic, if no action had been taken by mid-March there would have been over 500,000 deaths from COVID in the UK and over 2.2 million in the USA. At the moment, in the middle of October, there are about 43,000 deaths in the UK and about 214,000 in the USA. Of course, these are high rates, but they could have been much higher if the necessary measures were not taken in time. Technological innovations already available today will continue to be used, which will make the stay of passengers on public transport more comfortable and safer, reducing the risk of the spread of any infectious disease, especially during the flu and cold seasons.

Continue Reading

Science & Technology

Modern-day threats to human rights in an era of global digitalization

Published

on

Digital security is an overarching issue related to the development of information technology. More and more new opportunities are popping up here each year, all of which have their upsides and downsides too. Adding to the technical and economic aspects of this issue are all sorts of equally important legal and humanitarian ones, primarily those dealing with technologies for collecting people’s personal data, with tracking systems and the risks inherent in the development of other aspects of information technology. This and many other topics took center stage during an online roundtable discussion organized by the Presidential Council for Civil Society and Human Rights at the TASS press center in Moscow. The Council’s head, Valery Fadeyev, mentioned a number of negative aspects of the active spread and development of digitalization, underscoring the following topics: bullying and defamation in social networks, manipulation of people’s opinions through advertising and politics, surveillance and the related problem of personal data protection, cyber fraud and censorship practiced in the digital space by commercial companies. Suffice it to mention Facebook’s recent decision to block the Instagram account of Ramzan Kadyrov in line with US sanctions imposed on the leader of the Chechen Republic.

To minimize these risks, Fadeyev proposed to set up a special commission with a primary focus of human rights.

Picking up where Fadeyev had left off, National Anti-Corruption Committee Chairman Kirill Kabanov mentioned the emergence of criminal groups specializing in online fraud, and new challenges associated with the active use of the Internet by young people.

“What we are discussing right now is how the Internet and artificial intelligence should develop in Russia. I don’t think that anyone believes that Russia will have its own version, like, for example, what they have in China or America. The Internet is developing in the world according to certain laws that need to be registered,” Kabanov noted.

When we talk about the Chinese model, we mean full government control of all Internet resources operating in the country by means of keyword filtering of web pages, and through blacklisting of website addresses (the so-called Great Firewall of China). As for the US model, many Internet resources there are highly dependent on the current political agenda – just recall President Trump’s order to ban the Chinese social network TikTok for allegedly stealing the Americans’ personal data.

Kabanov believes that such issues should be resolved by analyzing specific cases with specialists.

Igor Ashmanov, CEO of Ashmanov & Partners, a company specializing in Internet marketing, raised the issue of preserving the citizens’ digital identity by improving and expanding the legal framework of information security.

“We must have the right to protect a person’s digital identity, essentially the right to stop using digital technology as such. Without a smartphone, we literally become stripped of our rights,” Ashmanov said. He also brought up the extremely important ethical aspect of a mass-scale collection of personal data using cutting-edge digital technology done as part of an experiment in Perm schools where commercial companies installed cameras and tracking systems everywhere under the pretext of preventing the so-called “school shooting” – violent and terrorist acts by individual students or groups of students. Ashmanov argued that schoolchildren need personal space and that such measures “violate a whole list of human rights.”

Victor Naumov, Managing Partner of the St. Petersburg office of Dentos, also underscored the importance of safeguarding the people’s digital identity. In his report Naumov decried the lack of digital awareness among people. “Unfortunately, our society, not only in Russia, was not ready for the temptations that we faced. People do not realize that when they press the “I agree” button, they allow their fingerprints to be registered somewhere, which may have far-reaching negative consequences.”

Vladimir Ovchinsky, a retired general with the Interior Ministry, outlined the time that a request for large-scale measures in the field of information security may take to come along and highlighted the main areas of high technology application directly pertaining to human rights.

“What we are discussing now are the consequences of the Fourth Industrial Revolution proclaimed at the Davos Forum in 2017. The information revolution has been happening for quite some time now, but since 2017, some things have been growing rapidly. Any technology has a triple purpose: the development of society, military purposes, and the criminal segment. In each of these areas we see human rights being infringed upon,” Ovchinsky said, noting the negative impact of the global pandemic on the development of digital crime in all three areas. Crimes associated with telecommunications technologies have particularly spiked with crooks disguised as bank employees extorting money from the people by phone. “The general trend is that the mafia is switching to new technologies and hitting the most vulnerable social groups,” Ovchinsky summed up.

Retired FSB General Alexander Mikhailov focused on criminal gangs of prisoners in Russia engaging in cyber fraud right from the places of their detention.

“Under the circumstances, the idea of ​​creating a digital code makes a lot of sense as it would not only regulate information flows but would also provide punishment for the illegal use of such information,” Mikhailov suggested.

The head of the Cyber ​​Moscow project, Grigory Pashchenkov, also spoke about protection of a person’s digital identity – “the rights of a digital person as a person,” which is an aspect still generally overlooked today.  Pashchenkov insists on the need to create a digital identity passport, arguing that it would better safeguard people against leaks of their personal data. However, such a measure is extremely hard to implement and, while helping prevent personal data leaks, it is still fraught with many complications, well exemplified by the need to enter passport data when restoring access to a profile on the VKontakte social network.

The participants in the roundtable meeting also discussed measures to increase the people’s digital literacy and set up a working group to protect human rights in the field of information technology. Thus, the question that we have yet to answer is the extent to which our life could be covered by information technologies. Here it is imperative to maintain the right balance and clearly understand the permissible limits to the invasion of science and technology into public space and the private life of an individual.

From our partner International Affairs

Continue Reading

Publications

Latest

Africa2 hours ago

It is time to end the illegal sanctions on Zimbabwe

At the UN General Assembly (UNGA), African Leaders signalled to the West that it is high time to end the...

Reports4 hours ago

MSMEs Key to Southeast Asia’s Post-COVID-19 Recovery

Strengthening the dynamics of micro, small, and medium-sized enterprises (MSMEs) with innovation and internationalization will be key to revitalizing Southeast...

Development6 hours ago

Global collaboration is key to recovery and achieving the SDGs

The COVID-19 pandemic has stalled the advancement of the sustainable development goals (SDGs). It is creating many challenges, yet also...

Science & Technology8 hours ago

Antivirals, Spaceflights, EdTech, and Hyperloops: 20 Markets That Will Transform Economies

As the world grapples with the socio-economic consequences of the COVID-19 pandemic, there is increasing demand to shape a new...

Finance10 hours ago

Make the Reskilling Revolution a Priority in the Recovery

“There has been a lot of talk during the last few years, but very, very limited action” on education, reskilling...

New Social Compact12 hours ago

Classroom crisis: Avert a ‘generational catastrophe’

The world is at risk of suffering “a generational catastrophe” as COVID-19 wreaks havoc on the education of students globally,...

Africa14 hours ago

SADC, Zimbabwe and Sanctions

Reports suggest the South Africa Development Community (SADC) is growing increasingly impatient with President Mnangagwa’s willingness to impose repressive measures....

Trending