Addressing the Depth and Breadth of Quality Issues in the Indian Education System Prof. Swapan Kumar Majumdar

Interview with- National Scholar Prof. Swapan Kumar Majumdar

Prof. Swapan Kumar Mujumdar, is India’s renowned Academician, National Scholar and Management Expert who is currently the Director of the Institute of Management at the J.K Laxmipat University in Jaipur of Rajasthan State. He is an avid reader, critical thinker and a passionate teacher with thirty four years track record of success in teaching, consulting, research and academic administration of world class organizations.

Dr Majumdar is a national scholar, who has crossed many oceans to quench his thrust for knowledge and emerged as a transformational thought leader. He has several publications in national and international journals and has a varied area of research interests from Genomics of Executive Leadership; Macro and Micro Variables of Sustainable Development; E-Business Management; Digital Economy; Market-Economy, Demography, Geography, Growth, Globalization and Governance to Make in India vs Made for India and so on.

Dr. Swaleha Sindhi author with Modern Diplomacy & Dr. Adfar Shaha Delhi based Sociologist visited J.K Laxmipat University in Jaipur of India’s Rajasthan and had an in-depth interaction on the theme of ‘Education in India’ with Prof. Mujumdar.

Modern Diplomacy (MD): At the outset tell us briefly about yourself and your achievements Sir?

Prof. Swapan Kumar Majumdar (SKM): My basic qualification is M.Sc, B.Tech with MBA. I did my M.Sc. from the London School of Economics, UK, and M.Phil. from Imperial College of Science Technology, London, UK. I have a PhD in Business Management from IIT, Delhi. Basically I am a Professor of OMISS (Operations Management, Information Systems and Strategy), and a receipient of the Award for “Best Teacher of the Year 2010 in Operations Management” by juries of the 18th Dewang Mehta Business School Award on 24.11.2010 in recognition of leadership, development, innovation and industry interface of Business school. Being a member of academic and administrative audit committee of various Universities in India, I was Ex‐Chairman of academic council of Al Akhawayn University, Morocco. Being instrumental in creating centers at different universities and having mentored various nationally and internationally funded projects, I am also member of various scientific and professional societies in India and abroad.

(MD): India seems to have a remarkable achievement in economic domain which in turn has brought lot of changes in the education sector. However, these changes have not turned to be sufficient to solve the ever existing and ever changing educational problems in India. What is your take on it Sir?

(SKM): Quality and quantity are the two major problems of Indian education systems. India is the 2nd highest populous country of the world with 1.32 billion populations of which 27.9% are illiterate. In quantity, nearly 360 million Indians are illiterate, which is largest in the world, of which bulk of them live in 638000 villages rests are in towns and cities. As far as the quality is concerned, even after 68 years of independence, only two Indian institutes could find their place in to the top 200 list of world’s best universities and altogether 17 are in the list of world’s top 800 Universities according to World University Ranking 2015. Every year millions of Indians are graduating from 740+ (Wikipedia) Indian universities and nearly half of them (47%) are not employable. Both quality and quantity are being addressed.

(MD): Do you think that issues persist due to faulty Education Policies in India?

(SKM): The problem persisted due to lack of priority and commitment. Though Indian literacy rate has improved six times from meagerly 12% in 1947 to 72.1% in 2015, but much lower the world average literacy rate of 84%. It took 62 years to pass the Right to Education bill. There is no comprehensive national education policy. Education is a state subject. Standard and responsibility remained fragmented. Up gradation and up scaling of education standard hardly figured as the priority agenda of Indian state governments. The gap between education and employment are getting wider. At the same time demands for skilled people are increasing worldwide. These are the signs and evidences of faulty education policy.

(MD): What according to you are the challenges and constraints in meeting International standards in Indian education? What is your view on external objectives versus local realities?

(SKM): The key constraints are infrastructure, outdated syllabus, obsolete pedagogy, unqualified teachers, ineffective regulatory mechanisms and absence hunger to excel in education. The major challenges are improving access and quality at all levels, continuous upgradation of syllabus and retrofitting pedagogy, increasing funding at higher education, nurturing innovation, critical thinking and inculcating practice oriented higher order thinking and writing skills. The country need quality education at primary and secondary schools, where every child gets equal opportunity to maximize his or her full potential.

(MD): Some of the key systemic challenges (access, equity, quality) stem from the lack of public investment and a flawed regulatory structure resulting in the rapid and unregulated growth of private provision. Share your views on it?

(SKM): The root of all Key challenges is our national education policy. It took 62 years for GOI to enact Right to Education (RTE) Bill and incorporated education as fundamental right of every children and remained as state subject. Even after the constitutional amendment, our political leaders/representatives lacked the commitment to eradicate illiteracy and improve the facilities, accessibility and most importantly quality of education. They failed to perceive education as an important element of development process, a tool/ avenue to improve quality of life.

(MD): There has been an increasing dissonance in the government's view of foreign institutions, do you think it is possible for India to build a world-class educational system and ensure that education remains a non-commercial activity that embodies national values and priorities?

(SKM): Yes, I do believe that it is possible for India to build unique world-class education system. When we coin the term “world-class’ we are raising to the standards and quality, such education which promotes and propagates higher order of thinking skills and has universal appeal and which is beyond the boundaries of national values and priorities, The second part of your question, especially about government’s dissonance towards the entry of foreign institutions, I feel that today’s education must have the depth and breadth. Foreign institutions will bring that diversity and as well as global competitiveness of our educational institutions and systems and which eventually will improve standard of our higher education. Finally, it is needless to say that higher education is not for the mass, but for the deserving class and all higher educational institutions compete for talents (students and teachers) and there is no way to eliminate commercial element in an endeavor wherever there is competition.

(MD): What are your recommendations to educational leaders and policy planners to arrive at plausible, meaningful solutions to help provide for quality education to the local population while at the same time meeting international standards?

(SKM): The five pillars: (1) Education is the key for ‘Human Development’, (2) Education is a ‘Fundamental Right’ of every Indian child, (3) ‘Learning Ability’ and innate talent (‘g’ factor) of individuals varies significantly widely, (4) Talent remain hidden unless uncovered and nourished and (5) Education is a ‘State Subject’. Indian education planners keep these five points in mind to frame a policy which should facilitate full exploitation of development potential of deserving individuals as well as take care of the diversity, preferences and competitiveness into account. and (A) India must provide high quality basic education for all up to 16 years (as Fundamental Right for Every Child); (B) beyond 16 years is based on competency and choice. Secondly, there is no parity between talent and pocket. Thirdly talents needs to be nurtured to bloom. As seed needs the soil, water and other supports for germination and growth. Similarly, a national education policy should provide opportunity for every citizen the basic support at the germination stage and multiple platforms for the growth phase to compete and choose a career or profession according his or ability. However, supports need resources. As the size of education problem is very large. This necessitates huge resources and funding. As a developing country, India alone cannot handle the problem. The best way forward is to go global, open up, and remove all the administrative obstacle. I am in favour of open international policy rather than being conservative and narrow nationalistic view of education. India should have a broad view of world-class education system. India needs thousands of high quality schools, hundreds of world-class higher educational institutions. Investment needs are in trillions. The solution is collaborate, coopt, coordinate and control the quality. We don’t have much time. We have to act fast. Set up as many as new institutions possible plus upgrade the existing institutions as well as open the doors for foreign institutions which will not only increase competition in higher education, but will also increase quality, diversity and employability.

(MD): Can we hope that this New Education Policy (NPE-2015) will shape the country’s education and employability ecosystem for coming several years?

(SKM): Certainly yes. Realization is the seed of change. Plan and propositions are the action plans for making things happen. When the seeds and the soils are ready, the only things that are required – execution followed by monitoring and controlling i.e. academic administration.

(MD): There is an increased emphasis on capacity building and long-term sustainability in the global economy. How can we achieve this?

(SKM): There is no other resource that ‘Human Capital’, which can provide sustainability in the global economy. Rest are all volatile. The attain sustainability, we need to build human capital develop talents and education is the root and the path of human development. Who so ever has neglected education remained as poor despite having rich natural resources.

(MD): Do you think that the education system in India is ready to set the tone of India’s competitiveness as a young demography in promoting ‘Make in India’ and ‘Digital India’ missions?

(SKM): This question has three components: (i) Readiness of Indian Education System to equip Indian youth to be competitive, (ii) Readiness of Indian Education System to comply with the ‘Make in India’ and (iii) Readiness of Indian Education System to comply with the ‘Digital India Mission’. Let me answer the last one first. Digital India Mission is transforming and integrating all disjointed component of economy in the digital format so that any-one from anywhere and any-time can access, interact and transact business. This provides transparency. It is mixed bag. Digital format increase the size of the market as well as increase competition. Size and location does not matter. What matters are competency and skills? Second part, ‘Make in India’, is an open invitation to global manufacturers to set their manufacturing facilities in India to make use of the facilities and skills and youth power of India. The underlined assumption is that there are large pool of skilled labour in India and the Global manufactures will be able make best use of these labour resources. Now the key question is: Is Indian yours are well equipped or skilled? Are Indian youths employable? Statistics and data reveals that vast majority of Indian youths are not employable. This answers the question that all is not well in Indian education system. Present Indian education system is not ready for mass skilling of the Indian youths. Indian education systems need to be revamped and retrofitted with the changing need of the globe and the mission of the country. Indian education system must be capable of producing graduates who are not only employable locally, but equally competent enough to meet the global completion and should be able to make their need felt at local as well as global arena.

(MD): What are your views on the existing system of Quality Assurance Systems in Educational Institutions?

(SKM): In my opinion, there is no set standard Quality Assurance Systems (QAS) in Educational Institutions across India. There are premier autonomous educational institutions like IIMs and IITs, NITs and renowned private universities. But as such there is no written QAS. The situation has become more complicated by mushroom growth of private players in Indian education systems. They are neither keen on quality nor standard. Many private players created huge infrastructure and buildings. But educational institutions are not built by buildings but by systems and dedicated teachers and talented students. Shortage of talented faculty and students and huge investment in infrastructure and marketing leaving very little attention for QAS. As a result large chunk of today’s graduates are not employable.

(MD): What according to you are the real reasons behind so many educational institutions seeking international accreditations?

(SKM): A Quality Assurance System is considered reliable when the measures are robust and exhaustive when it measures all the aspects/parameters of the process that determines quality of the process as well as the quality of the outcome. India has yet to come up with a QAS for educational institutions, which has wide acceptance in the international community. Conversely international accreditation systems has matured over the years and accepted by world organizations. Internationally accredited institutions have to measure their processes and systems and demonstrate the evidences of the quality of their processes and the outcomes. Evidences must demonstrate the robustness and strict compliance of the standard and provide the testimony of the goodness of the systems and procedures of the educational system. That is the reason many educational institutions, who wish to differentiate themselves from the rest to attract quality global students and faculty sought for international accreditation.

(MD): How can “Make in India Approach” incentivize the advancement of business in India?

(SKM): Technology is the driver of growth and manufacturing is the mother of product innovation and development. Until a country develop its competency in innovation and product development, it will remain at receivers end. Critical success factor of product leadership depends on the capacity building in key manufacturing. No one will give away their product know-how to a third party or country. The only way to get hold of the technology is to collaborate, coopt or facilitate manufacturer to set up their manufacturing units at your place. This will facilitate and incentivize technology diffusion and development. ‘Make in India Approach’ is a strategic approach to incentivize global manufacturer to setup their manufacturing plant in India. Statistics says that one manufacturing job create 8-10 associated jobs. Thus this will take India forward towards the goal of ‘global excellence’ in product leadership.

(MD): Thank You for giving your valuable time Sir.

Swaleha Sindhi Ph.D.

Dr.Swaleha Sindhi is Assistant Professor in the Department of Educational Administration, the Maharaja Sayajirao University of Baroda, India. Dr. Sindhi is a frequent columnist on related topics, too. She is the Vice President of Indian Ocean Comparative Education Society (IOCES). Contact: swaleha sindhi[at]


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