Syrian refugees in Turkey are leading the way pioneering web-based services that provide access to information their community needs to help them set up a new life. They have quickly won support from international companies and organizations, and now their apps and online platforms provide displaced communities with housing and job listings, translations of Turkish laws, advice on getting residence permits, opening a bank account, and more.
Roughly 220,000 of the 3,300,000 Syrians in Turkey live in refugee camps and receive housing and basic needs assistance. The rest live in big cities where it can be difficult to find legal employment to build sustainable livelihoods for them and their families. As a result, many turn to the use of technology especially social media and apps that help them navigate the local context. The convenience and accessibility of online work is also a factor attracting Syrians to the tech sector.
Recognizing the growing trend of displaced persons seeking solutions and employment in the tech industry, IOM, the UN Migration Agency, provides Information Technology and Communication (ITC) skills development through its emergency response programme in provinces on the Syrian border including Gaziantep, Sanliurfa, Hatay, and Izmir. To date, IOM’s Entrepreneurship Training and Grants Project has reached 555 displaced persons, enrolling 87 of them in an intensive 90-hour training course and providing select teams with seed funding to create their own startups.
One of these beneficiaries is a young man named Khaled Fattal, a 28-year-old Syrian IT engineer and project coordinator for an organization called Kodra that trains Syrians on how to start their own companies. Khaled participated in an IOM-hosted workshop in Gaziantep on 5-6 December that brought together a diverse group of UN agencies, international organizations, Turkish and Syrian tech companies all working to better integrate displaced persons in the tech sector and create win-win solutions for ITC companies and Syrians looking for jobs.
“Taking part in this workshop made me familiar with companies I did not know about before that provide IT training to Syrian refugees. It’s also provided me with more connections that will help the Syrians Kodra works with to reach more clients,” said Khaled.
Representatives from companies such as Turkcell, Cisco, and NGOs such as Re:Coded and Natakallam, participated in the workshop to discuss how to build stronger working partnerships. Some of discussion focused on how to tackle challenges Syrians face in terms of finding longer-term freelance work, securing jobs in the formal sector, and overcoming barriers such as restrictions on international bank transactions, etc.
Furkan Ozdil, a representative from Turkcell’s Corporate Social Responsibility department, shared another important barrier they are addressing. “Turkcell’s Hello Hope mobile app is helping integrate displaced Syrians through providing Turkish language education, with the aim to help them overcome language barriers and improve their employment prospects,” he said. The app also provides easy access to Turkcell’s Arabic Call Center and provides information on general services available to them.
Michael Newson, IOM’s Senior Labour Mobility and Human Development Specialist who presided over the workshop, said, “It’s crucial we identify the challenges Syrians face in getting jobs and come up with more innovative approaches to help them gain skills and access the labour market. I am happy to see integration between host and refugee communities improving on this topic and our workshop is a good example of this. Half of our participants are from Syrian communities and the other half are Turkish.”
IOM Turkey plans to expand the programme to additional provinces in 2018 and increase the number of entrepreneurship grants for innovative projects.
The urgent need for new action and thinking on the governance of emerging technologies
The World Economic Forum today released a new book by its Founder and Executive Chairman Klaus Schwab entitled Shaping the Fourth Industrial Revolution. The book aims to help leaders develop the techniques necessary to harness technological advances to solve critical global challenges.
The book is a sequel to Schwab’s bestselling 2016 book, The Fourth Industrial Revolution. The new book provides a practical guide to understanding 12 sets of emerging technologies from a systems perspective and better appreciating the rules, norms, institutions and values that shape their development and use.
Such an approach is necessary, Schwab argues, given the unprecedented speed at which technology is developing, which makes outdated and redundant the approaches of governments, regulators and companies on which we rely to manage the impact of technologies.
Schwab’s response is for leaders to adopt a “systems leadership” approach to ensure that developments in technology are not able to occur without parallel consideration being given to rules, norms, values and infrastructure. Unless technology develops within an inclusive and sustainable governance system, the Fourth Industrial Revolution could exacerbate income inequality and leaving billions of people behind, while wasting the opportunity to deploy technology to help address global challenges.
“It took the world more than a decade to develop a collective response to climate change. If we take the same amount of time to respond to the Fourth Industrial Revolution, we will have lost the opportunity to influence the development of the technologies that shape the way we work, live and act. If we act now, we have the opportunity to ensure that technologies – such as artificial intelligence – sustainably and meaningfully improve the lives and prospects of as many people as possible,” said Schwab.
The book calls on leaders to rapidly adopt the concept of agile governance of technologies, matching the nimbleness of the technologies and the private-sector actors who create them in constantly updating and rethinking rules in collaboration with other sectors. For businesses, greater experimentation with new technologies and greater investment in people and skills are required to maximize firms’ ability to develop and bring to market winning innovations.
When it comes to the general public, Shaping the Fourth Industrial Revolution urges people to be engaged in the issues surrounding the evolution of technology, and to make their voice heard to ensure that technology plays a positive role in helping to build a sustainable, inclusive, innovation-driven future.
Shaping the Fourth Industrial Revolution draws on the contributions of more than 200 of the world’s leading technology, economic and sociological experts to present a practical guide for citizens, business leaders, social influencers and policy-makers. It outlines the most important dynamics of the technology revolution; highlights important stakeholders who are often overlooked in the discussion of the latest scientific breakthroughs; and explores 12 technology areas central to the future of humanity. It was co-authored by Nicholas Davis, the World Economic Forum’s Head of Society and Innovation, and features a foreword by Satya Nadella, Chief Executive Officer of Microsoft Corporation.
The preparation of this book has also led to the creation of the Center for the Fourth Industrial Revolution in San Francisco, soon to be supported by a network of affiliated centers around the world, to establish an agile governance cooperation platform for business and government.
Cybersecurity Threats Outpacing Abilities of Governments and Companies
Cybersecurity threats are outpacing the ability to overcome them unless all stakeholders begin to cooperate. The increasingly networked, digitized, and connected world is vulnerable to cyber-threats that can only be addressed by the combined capabilities of the public and private sectors, according to a new report by the World Economic Forum in collaboration with The Boston Consulting Group (BCG). Cyber Resilience: Playbook for Public-Private Collaboration is a tool to facilitate capacity-building, policies and processes necessary to support collaboration, safeguard cyberspace and strengthen cyber-resilience.
“We need to recognize cybersecurity as a public good and move beyond the polarizing rhetoric of the current security debate. Only through collective action can we hope to meet the global challenge of cybersecurity,” said Daniel Dobrygowski, Project Lead for Cyber Resilience at the World Economic Forum.
Working collaboratively in the cybersecurity space is difficult. Cyber-threats are complex, dynamic and increasingly personal as technology saturates our economy and society. Addressing these threats requires dialogue across industries and competencies, and on subjects from the technical to the ethical. Currently, dialogue between leaders in the public and private sectors is often off-target and at cross purposes. Policy implementation also varies by national context: every country has its own unique capabilities, vulnerabilities and priorities.
“There is no simple, elegant policy solution or silver bullet here. The iterative progress and feedback loop used in software development should be a model for improving policy,” said Walter Bohmayr, Global Leader of Cybersecurity at BCG.
The Cyber Resilience: Playbook for Public-Private Collaboration report helps leaders develop a baseline understanding of the key issues and pros and cons of different policy positions on cybersecurity. The policy models discussed in detail include Zero-Days, Vulnerability Liability, Botnet Disruption, Encryption, and 10 others.
In connecting norms and values to policy, the report encourages all actors to move past absolute and rigid positions towards more nuanced discussions aimed at solving key challenges, and presents the implications of policy choices on five key values: security, privacy, economic value, accountability and fairness. Cyber-resilience will continue to be a top-of-mind topic for decision-makers, and the Forum intends to continue leading future efforts in this space through its new Global Centre for Cybersecurity, which will be presented at the Annual Meeting in Davos.
Buckle up for the new passenger economy
A hundred years ago, few thought that the clunky automobile that broke down so often would ever replace a horse. In the 1970s, people wondered if the personal computer that a few eccentrics were using would have any use beyond storing recipes. It’s safe to say that these innovations, along with many of the technologies we now use daily, were once considered impossible dreams.
Right now, the most-talked-about piece of technological innovation that is poised to transform our lives is the autonomous or self-driving car. As self-driving cars gain widespread adoption, analysts are predicting the rise of what is known as the passenger economy — a term coined by Intel — that is expected to be worth $7 trillion by 2050 as validated in a new report by analyst firm Strategy Analytics.
Seven trillion dollars is a lot of money! A decade ago, people couldn’t fully imagine the way smartphones would give rise to the app economy. Today we are at the threshold of something equally momentous — that’s why entrepreneurs and investors are now beginning to imagine the economic possibilities tied in with autonomous cars.
The following are five big areas of opportunity that will unfold in the passenger economy era.
Time will be on people’s side. One of the most obvious benefits of a self-driving car is the amount of time it frees up. Drivers become passengers, and so will be able to concentrate on other tasks. Not only will people be able to work or watch a movie on their way to work, but the commute itself will be shorter, since traffic congestion will become a thing of the past. With smarter analytics, it’s estimated that by 2050, the widespread use of autonomous cars will free up over 250 million hours of commute time per year in the most congested cities.
Apps were only the beginning. As more people use autonomous cars, companies and entrepreneurs will respond by developing innovative applications that will entertain and provide services to passengers. Just like innovators used smartphones to unlock the sharing economy, there will be opportunities for startups to discover new “car-veniences” that will be expected to generate some $200 billion in revenue.
A new world of advertising. From the late ’90s, we started seeing new forms of advertising emerge on the web. With self-driving cars, we are poised to see powerful new opportunities that deliver personalized messages to consumers. For instance, algorithms can compute routes and route history to hone in on passengers with specific onboard advertisements from surrounding businesses or attractions. This could be a huge boost to local businesses and will be much more effective than the primitive billboard.
Mobility-as-a-service. Imagine ordering take-out, or having your groceries or a package of diapers come to your door via a driverless car. This is something that we’re likely to see fairly soon. Shipping and freight companies, local delivery services and internet giants will make use of autonomous vehicles to transport goods across the country. These types of services will likely generate $3 trillion in revenues by 2050.
New business models. Today, many companies offer perks such as work-from-home days or the option for people to leave the office to work in a cafe or wherever is most suitable for them. In the not-too-distant future, the workplace will further transform as the commute evolves. The self-driving car will blend with the office, turning the commute into a productive part of the workday. In turn, this will allow people to go home earlier and spend more time with their families.
The advent of the passenger economy will contribute to a safer and more efficient world. Those who can imagine and anticipate the coming changes will be in the best position to get the most out of it.
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